Thursday Oct 18, 2007

Enterprise 2.0 friends

If you want to learn more about vision and trends in Enterprise 2.0

you should subscribe to Daniela Barbosa's chitchatting  blog.

Pretty cool stuff.

Daniela - and yes I am very happy to participate in the new 'media white paper' - but  I need first two weeks vacation..

It's time to spend more time with the family and the new husky puppy ..

BTW we are still looking for  a name for the puppy ... the name has to start with an A...   Suggestions welcome :-)

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Thursday Oct 04, 2007

CEC 2007

Next week the Customer Engineering Conference will happen in Las Vegas. We will rollout out some new and exciting CE2.0 services ... Stay tuned for more postings next week

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Tuesday Apr 17, 2007

Microformat – the Roadmap to Semantic Web ?

Microformat – the Roadmap to Semantic Web ??

The Internet community really likes to idea and opportunities of Semantic technologies but are pretty reluctant to implement a fully fledged Semantic Web Infrastructure

Why ?

Lets look at the current Semantic Web perception

  • Semantic Web is complex

  • needs a lot of ontology work before you can start building something useful

  • needs a lot of base infrastructure (Triple store, RDF bus, Ontology Management etc.)

  • has no prove of scalability

  • What is the business case ???

  • etc.

While I agree with some of the arguments (e.g. complexity) I strongly believe that the Semantic Web has huge potential and
will revolutionize the Web by adding semantic context to future web applications.

But is there a way to start small and simple?

The answer is YES and the technology is called Microformat

Microformat are designed for humans first and machines second and are a set of simple, open data formats built upon existing and widely adopted standards. .
(See for more details)

or in simple words: Microformat is a way to embed Semantics into XHMTL.

The advantages of Microformat are:

  • pre-defined vocabulary

  • very easy to implement ( It took us a couple of hours to add Microformat support to our CE 2.0 stack)

  • easy way to dynamically build mashup services based on Microformat

Microformat have a lot of momentum and gain rapid support from big companies


and last but not least there are already some “bridges” from Microformat to RDF

A special thanks to Jiri Kopsa who educated me a lot on Microformat!

Technorati Tags: web2.0 CE2.0 microformat semantic web

Saturday Feb 17, 2007

Web 2.0 applied in an Enterprise – a huge business opportunity

Web 2.0 is a user centric phenomena . People can express themselves through blogs, videos, podcast etc. The community decides what is hot through rating,voting, references etc. At a recent presentation in Zurich I created the theme Web 2.0 : Exhibitionism and Mashup of the individual to summarize Web2.0.
BTW- the theme for Web 1.0 was : Have lunch or be lunch Thanks to Scott ..)

But what are the opportunities of Web 2.0 for an enterprise ?

How can a company take advantage of the social dynamics of Web 2.0 and turn it into a business value and business advantage ?

Every organization has a formal and informal structure. Usually an enterprise is focusing on the formal structures and processes and is not a able (or interested) to leverage the power of the informal structure. It is common knowledge that formal structure and processes are important to drive a business and business decisions but an important part of the decision making process is based on the informal information .

What if we could build a system were we could capture the formal and informal information and do a simple and dynamic Mashup service based on an enterprise search ?

This would open completely new ways on how an enterprise could implement a Social Capital based knowledge, skills and people resourcing system.

Use Case

Let's look at a generic use case:

Every employee has an easy and secure way to contribute his content (knowledge) within an enterprise. Anybody can easily find information and related information are automatically combined (mashup) with the corresponding data from the respective business processes . As more an employee participates (contribute,vote,reuse) , as more Social Value she/he can earn from the community. This Social Value is integrated in the enterprise compensation and career planning process and the employee is recognized and compensated when they actively participate.

Wouldn't this be great?

  • An Enterprise could answer the WIIFM (What is in it for me) question for each employee
    -> Employees see the benefits and rewards for active participation

  • The system would be a self driven Social Capital System based on community generated Social Values

      • Search results are influenced by the associated social value hence valuable information would bubble up
        -> I find the most valuable information quickly

      • Searching for people with a certain skills can be part of a standard search result
        -> Answer to: I need an IdM expert for a financial customer tomorrow in Boston

      • Self specified skills of a person are automatically validated by the community (similar to LinkedIn recommendation model)
        -> Wow - no skills assessment survey anymore, we have dynamic skills inventory in real time

      • Mashup of business data and community knowledge
        -> Show me all products/services/solutions I can propose to my customer based on a mashup of community knowledge and CRM data

      • Build a community based trust model
        ->Would you buy something from a seller in eBay with a bad feedback score
        (BTW, we might want to include the eBay seller feedback in our social value calculation model (Paul?) )

Web n+1: Participate or loose

How can you implement such a vision?

As part of our Customer Engineering CE2.0 project we are designing such a system with the theme Web n+1.
see here why we choose the Web n+1 theme

Enclosed are some initial lesson learned based on the  CE2.0 project
(Sun folks can go to the CE2.0 project

1) Social Capital Community Design

Define a Social Capital Value system for people/content and communities

-> At Sun we created a mathematical model called IC/Reuse metrics to measured the reuse of Intellectual Capital (Content)
To build a Social Value system we currently extending the IC/Reuse model to include People and Communities
see  (Knowledge Management meets Web 2.0)

2) Learn about Folksonomies to figure out how to add a social value measurement system into it

3) Learn about Semantic Web

Semantic Web allows to create machine readable relationships between the semantic of a word and the context.
Also it helps build a flexible data/relationship model between people/community and content
(check out Henry Story's blog )

4) Technology

Lower the barrier for participation by implementing a secure & ease-of-use technology infrastructure for the users

      • Enterprise-wide Security and IdM (Identity Management) infrastructure (BTW, Sun is the technology leader in IdM)

      • Services based architecture

        • Build (simple) re-usable services

      • Consistent and interactive user experience

        • AJAX based web widgets architecture

      • (Semantic) Tagging

        • Autotagging while content is loaded

        • Strong tag recommendation

        • integration of Enterprise Thesaurus (interface between business process and informal communities)

        • folksonomy support

        • Semantic Web support

      • Integrated Search

        • Search as a service

        • dynamic content and (semantic) meta data mashup

        • search results with dynamic community define taxonomies and folksonomies

Technorati Tags: web2.0 web_n+1 web3.0 CE2.0

Tuesday Feb 06, 2007

Search,Tagging and Wikis

Henry Story just published an interesting article about Search,Tagging and Wikis.
Great thoughts...

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Thursday Feb 01, 2007

What's next after Web 2.0

I had the pleasure to speak at one of the important Swiss ICT events in Switzerland called Weissbuch 2007

Peter Hogenkamp did a fantastic presentation about  Web 2.0 ( I hope a can link to his presentation later today)

I talked about Web n+1 - What after Web 2.0. . The presentation is here.

Check it out and let me know what you think


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Tuesday Jan 30, 2007

Web 2.0 meets Semantic Web

Last week we held a internal workshop in Zürich  to learn about:
  • Tagging strategies
  • Skills management
  • Semantic Web technologies and standards
  • Search technologies
  • Internal requirements from our PreSales -, Services - and Sun Learning Services Organization

Read what the participants blogged about this event

Bertold Meyer, Skills Map
Andreas Blumauer, Semantic Web School

Sun Participants:
Dave Levy, Principal Engineer,  GSS
Chris Gerhard, Principal Engineer Services
Henry Story, Semantic Web evangelist

or just look at the CE 2.0 Technorati tag for an aggregation of all content 

Thanks to all attendees  for the great participation and sharing experience!

For Sun folks you can listen to the internal podcast our visit our project page

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Saturday Jan 20, 2007

Take the Web 2.0 Test

I just came across the Web 2.0 validator site.

You can enter an URL and it analyzes the site against rules provided by the user community.

The rules can be defined by adding the validator site to and describe your rule in the notes field of the Tag.

Try it out!


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Wednesday Jan 17, 2007

Bridge Web n+1 with the real world

Have you ever thought to bridge the Web n+1 virtual space with the real world ?

Now there is an answer : Nabaztag

A physical rabbit  reads your email, move its ears  when  an  SMS arrives and changes colors depending in  what  mood you are...

Maybe this is a real good  example of the emerging Web 3.0....  :-)
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Monday Dec 11, 2006

Web n+1

I am getting tired on the fast changing release numbers changes like:

Web 1.0, Web 2.0, Web 3.0 and created a new term Web n+1.

Web n+1 integrates all existing Web n+x promises but is always one step ahead



Web n+1


Tuesday Nov 14, 2006

Tags in analog and digital TV content

Today I attended the launch of Digisuisse Switzerland which is the successor  of the Interactive TV Consortium in Switzerland . The goal of the forum is to bring together content, technology and network providers around the digital multimedia world to exchange ideas and to do a lot of (relationship) networking. Sun is a founding member of the iTV Consortium and Digisuisse Switzerland. We had around 70 people attending . Great Job DigiSuisse team!!

 NZZ Format  talked about the trends & challenges  in digital content creation

Swiss Television  presented an overview of their  complete content production, delivery and archiving life cycle

Cablecom the largest cable provider in Switzerland just announced a massive price cut for their digital TV box
(Thanks to  Swisscom for launching  nation wide WebTV  in competition to Digital TV :-) )

Bakom talked about the status of the new Radio/TV regulation and also  mentioned that due to technology improvement  Switzerland can  now have  eight  Digital Radio  (DAB) licenses instead of three

And last but not least there were a great speech about the confusion of the endusers regarding all these new standards like HDTV, BlueRay, HDMI etc.....

What was most interesting to me was that all content producers and broadcasters spent a lot of time and effort to tag their content.

As example if you need a red Ferrari driving through Zurich scene, just type in the keyword "red ferrari, Zürich"  and the content which such a scene shows up...

What if this tagging databases would be public and we could merge it with the Web 2.0 folksonomy
or do a mashup with google earth or build a follksonomy IPG (interactive Programming Guide.).....   hmm.. could be very interesting

After the presentation I met Robert Weiss, one of the best known  Computer Experts in Switzerland and the publisher of the yearly IT  trend book  called  Weissbuch

Also I had dinner with the CEO from futureLAB, a small but very innovative software company in Switzerland. They just released a free  online tool  called  Tourist Remover which removes unwanted moving objects like tourists or passing cars from photos.Very cool  . Check it out !


Thursday Oct 26, 2006

Knowledge Management meets Web 2.0

There is a clear trend that traditional KM approaches  are supplemented with social networking methodologies and get eventually replaced.... [Read More]

About Enterprise 2.0,Community Equity, Semantic Web, Social Enterprise and how to Build Vibrant Communities


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