Wednesday Oct 20, 2010

Business Benefits of Enterprise Communities

Do you want to know how to prove the business impact of communities and the social enterprise ?

Then you should read the presentation below

Wednesday Oct 06, 2010

Kiwi -Semantic Web Open Source Release 1.0

  • an open-source development platform for building Semantic Social Media applications
  • Part founded by the European Union FP 7 program.

  • Sun (Oracle) is participating in the project.

There will be a press conference followed

by a release party on
Thursday, October 14 · 6:30pm - 11:30pm at the Planetarium Vienna, (map )
  • Open Source Evangelist Ross Gardler (Vice President Community, Apache Software Foundation) - "Open Source Solutions a Source of Inspiration"
  • David Ayers (Free Software Foundation Europe) - "Free Software, why and how it matters"
  • Launch of the first Semantic Social Development Platform - KiWi
  • Awarding of "KiWi Snow Camp Tickets" to developers at the Party
  • Drinks and nibbles - music and visuals - nerds and other nice folk to meet

If you want to think, code, talk, drink and eat KiWi while staring at the stars then join the Kiwi team on this event .



cu you in Vienna :-)

Monday Sep 20, 2010

Enterprise 2.0 - how to build vibrant communities

I was invited to speak at a partner event from CNLAB and CSI Consulting in Zurich, Switzerland.

The theme of the event was "From Telephony to Communities".

B. Fahrni, CSI Consulting talked about the transition of the business telephony into an integrated (IP-based) multi-channel strategy (pdf - german)

W. Lampart, CSI Consulting give an excellent overview about Social Communities for Enterprises (pdf - german)

P. Schoebi, CNLAB talked about Secure Communities and the associated risks ( pdf - german)

C. Birchler and T.Lüthi, CNLAB, explained the Security Model from the Microsoft MPOS suite (pdf- german).
Then they did an interesting online demo on how to do
"man in the middle" attack between Microsoft Outlook Social Connector and Facebook
This was pretty scary....

Last but not least I had the pleasure to talk about Enterprise 2.0 - how to build vibrant communties

View more presentations from Peter Reiser.

This was my first public presentation as an official Oracle employee!

My next presentation will be at the Oracle E2.0 in action event in Zurich on October 19th where

I will talk about "Business Benefits of Enterprise Communities"

and I will share what we have done within Oracle using Oracle WebCenter. Don't miss it and register for this event :-)   

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Monday May 31, 2010


Dock-6.jpgDo you know this guy on the left ? Yepp its me - when I started my career @Sun Microystems (Switzerland) on February 1st 1989.
It has been a fantastic 21 years and 3 month ride.
I had about 14 different positions in Switzerland, SEAME, EMEA and Corporate (and I guess around 16 different managers :-) )
but it was a blast . I met great people allover the world, made a lot of friends, traveled the world (yes Reiser means Traveler) , won big projects, created a lot of cool IP and had a lot a fun..

But most important I could spent my passion, brainpower and energy on my favorite topic

How to build vibrant communities !


- Swiss industry communities (Interactive TV consortium, Smartcard Forum)
- to SEAME solution centers ( I miss all the south european countries and the middle east )
- to EMEA solution practices
- to global solution communities aka mysolutions and AIM KMS
- we could finally design and implement the most exiting global community framework called

SunSpace and Community Equity !
Now its time to say goodbye Sun ... - I will miss you !!

... on the other hand there are great opportunities in front of us . It will be a lot of fun to implement a SunSpace like model @Oracle .... stay tuned .. Peter is coming ..

Confluence meets Community Equity - finally

Exactly a year ago we announced the open source version of Community Equity at JavaOne.
Also I had the pleasure to present the SunSpace success at the Atlassian Summit 2009 in San Francsico (and we won the "not just another wiki Charlies award).
At this summit I talked about a possible open source Confluence plugin for Community Equity.

And voilà - here it is

Dock-11-1.jpg (ok we had a few month delay .. .-) )

The plugin has two main features

Events Synchronization

Following events are pushed via webservices to the CeQ backend

  • GroupCreateEvent
  • GroupRemoveEvent
  • SpaceCreateEvent
  • SpaceConvertEvent
  • SpaceUpdateEvent
  • SpaceRemoveEvent
  • PageCreateEvent
  • PageUpdateEvent
  • PageMoveEvent
  • PageTrashedEvent
  • PageViewEvent (commented out)
  • LabelAddEvent
  • LabelRemoveEvent

We added 10 Community Equity macros which can be easily added using the Confluence macro builder and they are documents in the Confluence notation guide.


Use Cases

Lets look at a few cool use cases
My Equity

Show the total and rank of a person's contribution and participation equity AND show a history graph over time
Example: {ceq-myceq:user=peter.reiser}



Show the total contributions of a person using a tag cloud for navigation/filtering and a listing for the content.


TopPeople / Top information

Show the Top People and Content of a community.
(Note: the CeQ plugin automatically adds a tag called community:%spacekey% to each information object)



Statistics / Community Health check

This is a new cool functionality in Community Equity release 1.4.
Lets compare the contribution equity history of two communities

Example: {ceq-statistics:tags:source:googlegroup,source:cliqset}


There are many other interesting use cases which we have implemented as part of our SunSpace rollout ...

the best is you try it out yourself .. it is very easy

  1. Install the Community Equity plugin on your local Confluence Wiki.
  2. For testing you can use the Community Equity demo site (default setting of the plugin)
    Tip: add a unique tag e.g. source:mywikiname to the setup - this allows you to filter for your site
    WARNING: The Community Equity demo site is public - that means that all information like wiki page name, people name, tags etc. are publicly available!
  3. Install your own Community Equity Server

Enjoy - Peter

PS: This is my second last blog as a legal Sun employee - check out the next blog post called "SunSet"

Sunday May 30, 2010

Community Equity Milestone 1.4 released

Today on May 31th 2010 we are proud to release Community Equity Open Source Milestone 1.4.

You can download the latest version here.


Release highlights

Community Equity Statistics Service

There are two new webservices and one new HTML widget which provides Equity and Activity history datasets for People, Content and Tags


Confluence plugin

You can install the Community Equity plugin for the Atlassian / Confluence wiki product and enjoy following functionality

  • dynamic synchronization of Confluence events
  • configurable Community Equity server (default: CeQ demo site)
  • Community Equity Macros
    - cey-myceq
    - ceq-tagcloud
    - ceq-listing
    - ceq-statistics
    - ceq-toppeople
    - ceq-topcommunities
    - ceq-topinformation
    - ceq-topcountries
  • installation documentation

Bug Fixes

We fixed a few bugs and made some performance improvements. Details can be found in the release notes below.

Developer Spotlight

A big thanks goes to:

Raphael Juchli for the implementation of the Community Equity Confluence plugin


Thomas Bruhin for the cool statistics widget implementation

Release Notes



New Feature



Monday Feb 15, 2010

Community Equity Milestone 1.3 released

On Friday February 12th 2009 we released Community Equity Open Source Milestone 1.3.

You can download the latest version here.

Do you want to see Community Equity in action ? Just go to our demo site , register and try it out !

The main features of this release are :

Offline Calculation

The calculation of the Equity values is now implemented as an offline and non- blocking process. This drastically improves performance and allows to process the mathematical calculation on different machines.

Widget Refactoring

All widgets are now supporting JSONP for remote embedding into any websites. In addition the topPeople widget now supports the ranking of people based on Contribution Equity, Participation Equity and Total Equity.

Bug Fixes

We fixed over 50 bugs. Details can be found in the release notes below.

Developer Spotlight

A big thanks goes to:

Dmitry Ryashchentsev for the implementation of the CeQ Offline Sync.


Mihai Radulescu for the EJB core enhancements and for the CeQ/Kiwi integration.

Release Notes Community Equity Milestone 1.3

New Features

Bug Fixes

Friday Jan 29, 2010

Emerging Social Web Standards

There is an excellent article from Dion Hinchcliffe about emerging social web standards.

Thursday Nov 26, 2009

Enterprise 2.0 ist zurzeit ein digitaler Graben

Mein erster Blog Eintrag in Deutsch :) . Ich wurde von Christian Walter bezueglich ECM und Enterprise 2.0 interviewed.

Anbei der Artikel

Enterprise 2.0 ist zurzeit ein digitaler Graben

Aus dem Web 2.0 wird im Unternehmensumfeld Enterprise 2.0. Dabei soll mit viel Gedankengut aus den

Social Networks das Wissensmanagement in den Unternehmen revolutioniert werden. Ob diese Loesungen

den Markt aber jenseits von transnationalen Firmen erobern koennen, ist noch unklar. von Christian Walter. is activitystreams enabled !

is now asicon42-blue.png enabled !


Thanks to Olof Tjerngren who wrote the extension !

We already using this version for our Communtiy Equity implementation

You can try it out on the CeQ demo site .


Also here is an example on how we calculate the top contributors and top notices using Community Equity


Here is the instruction how to configure the extension

The merge request is number #2217


To activate (the only required setting):

Changing the value used for person id:
$config[‘activitystream’][‘id_field’] = ‘email’ | ‘profileurl’ | ‘nickname’ | ‘tag’.

Change default number of entries to include (default 50):
$config[‘activitystream’][‘pagesize’]=<num entries>

Switch to querying all tables - pretty useless:

The stream is on /activitystream/all and takes a few alternate parameter:

Number of entries to include

Entries on this date or newer.

Number of days to include

Tuesday Nov 24, 2009

Community Equity meets

asicon42-blue.png With the latest Milestone 1.2. release Community Equity supports . asicon42-green.png



Supported Verbs

  • create:
  • update_content
  • update_meta_data:
  • update UserGroup:
  • update Community :
  • update Person:
  • delete information (type of),group,community,user:
  • deleteUserGroup:
  • delete Community
  • delete Person
  • comment information:
  • view/download information:
  • tag information
  • join group:
  • leave group:

Currently the standard does not support "negative" actions like delete, unfavorite etc.. , so we decided to use our own name space .

Supported information types

  • Attachments ( documents ,video,photos)
  • Wiki Page
  • Forum
  • Issue
  • Bookmark
  • Web Page
  • Microblog
  • Notice
  • Blog Post

Site connect

We have tested the implementation with following enabled sites


Monday Nov 16, 2009

Communtiy Equity milestone 1.2 released

I am very happy to announce the availability of the milestone 1.2 of the Community Equity open source project.

Milestone 1.2 release description

  • support - read and process enabled sites and feeds
    • Facebook connect - integrate Facebook status updates
    • connect - integrate software (this is based on an extension for from Olof Tjerngren.
    • connect - integrate with cliqset feed

  • Glassfish WebSpace Server 10 and Liferay Portal integration
    • plugin to capture all social events
    • supports web pages, blogs, bookmarks, wiki , forum, attachments , polls content types
    • all Ceq widgets integrated as portlets
    • CeQ administration integration
    • Single Sign on
    • Tagging and rating events
  • Bug fixes and improvements
    • Performance improvement
    • Application management
    • Bug Fixes
Developers Spotlight : a special thanks to

James Falkner - for the reader implementation Olof Tjerngren - for the implementation for

Just watch enclosed video to get a quick overview about Community Equity and the new functionality.

Monday Sep 28, 2009

How to build vibrant communities - a summary

I am asked by several people and organizations to provide a summary description about our work around Community Equity and SunSpace. Instead publishing individual responses I thought its more efficient to write a blog post. So here we go ..

Over the last 8 years our team @ Sun has been tasked to build vibrant technical communities.
During this time - the name of the organization changed from Knowledge Management to Intellectual Capital management to Community Enablement.
It does not really matter would you call it - the most important lesson we learned is

It's all about people - adoption - value

This does not mean that architecture, tools and technologies are not important. But you can build the coolest (social) site and community platform and tools - but what if the users don't use it ?
We spent a lot of time to learn and research what people motivates to contribute and participate in communities and developed a simple but efficient model on

How to build vibrant communities


Value System -What is in it for me

Behavior of people are highly influenced by the perceived value. Each vibrant community has its specific value system.

Example: A manager has two people reporting to him - a sales rep and a technical engineer.
He ask both the question: " Next calendar year - you can choose between a.) to get 5% more salary or b.) working an a cool project."
Guess what the sales rep will pick versus the technical engineer :-) .

Based on this findings we created a Method and System for tracking Social Capital (Community Equity). Community Equity  has been deployed as part of Sun's internal Social Community platform called SunSpace and is in production since July 2008. In July 2009 Sun open sourced Community Equity under the BSD license.
In SunSpace we implemented various Tips and Tricks on how to show the values to the users

  • myEquity widget showing the values and ranking of a person on their myProfile (Facebook like component of SunSpace)ceq_topcountries.gif
  • all contributions of a person are automatically aggregated on a users myProfile
  • Top Contributors widgets
  • Specific "honored" community roles displayed on their MyProfile page
  • Recognition programs
  • etc....

Example of the Community Equity widgets can be found here

Methodology - Adoption

Communities don' t just work. The creation and sustaining of communities needs active facilitation.
As part of the SunSpace deployment we created a Community cookbook which covers following topics 200901192239.jpg

  • Community overview (CoP,project teams, social networks ...)
  • Community build (roles,responsibilities,measures, getting started)
  • Active Community management (facilitation tips & tricks, health check )
  • Scalability (community driver model, self supporting communities)
  • etc.

A good example of best practices can be found on the Onestop blog .

Architecture - Federated Services

From an Enterprise 2.0 perspective a secure and federated services architecture should be designed to allows to deploy and consume (any) internal or external services.
ohh - and don't forget to enable the architecture for all the emerging Mashup's :-).

An explanation about the SunSpace architecture can be found here

so - where is the proof of the pudding?

sun_space.jpgThe implementation of SunSpace has been proven to be successful . Since we launched SunSpace in July 2008 we have

  • > 25'000 users
  • 10 time growth within six month
  • > 500 communities
  • > 130'000 content objects (wiki pages, attachments etc.)
  • > 5.5 million social activities
  • consolidation of 3 existing knowledge management tools (aka shutdown these sites )

Wednesday Sep 23, 2009

Community Equity -Innovation at Sun -Podcast live

Happy listening :-)

More information can be found on


About Enterprise 2.0,Community Equity, Semantic Web, Social Enterprise and how to Build Vibrant Communities


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