By me on May 31, 2013
After 2411 days, 20 hours, 29 minutes
blog will move to
Thanks a lot for your readership!
At Oracle Openworld 2012 the University of Louisville won the prestigious Oracle WebCenter innovation award for their implementation of the LOUI (Louisville Informatics Institute) Initiative, a Statewide Informatics Network, which will improve public healthcare and lower cost through the use of novel technology and next generation analytics, decision support and innovative outcomes-based payment systems.
UofL business objective was to develop tools that improve the acquisition, management, communication, processing, and sharing of healthcare information.
As part of the LOUI (Louisville Informatics Institute) Initiative, they implemented Oracle WebCenter Portal to provide a secure, personalized, and rich user experience and Oracle WebCenter Content for the management of unstructured content and digital assets (such as streaming video) that supports the on-going patient education, wellness, and treatment. Using the Oracle WebCenter products, the University of Louisville is now providing the infrastructure for their Facebook for medicine.
This project is anticipated to produce an annualized Return on Investment of 277% based on avoidance of hospitalizations, earlier intervention and improved patient compliance that is matched to an outcomes-based reimbursement model.
I just came back from California where I had a little sentimental moment.
With the great help from some former Sun colleagues we move the old SunSpace gear into a new data center in Santa Clara.
We will re-purpose the hardware as a new development infrastructure to build integrated demos around Oracle WebCenter products, Business Applications and Social Services.
now - I could not resist to restart the SunSpace applications and see if it still works. And hey - even though we had to re-IP the entire stack (sun.com domain is gone) and with some little hacking (thanks to Apache reverse proxy) - we got it back!
Hey Max - now I just need to change your SSO hack to get login working again
Hmm - I won't - but it is really nice to see it working again .. and it's time to switch it off and to work on the next cool things ..
Do you know Oracle WebCenter Sites (formely Fatwire)? Its Oracle's Web Experience Management Solution - a pretty cool technology and a very slick User Interface.
I specially like the drag&drop functionality which allows non technical users to easily publish content.
Why do I mention it here ? Because we will use the SunSpace gear to build cool Oracle WebCenter Sites demos and proof of concepts integration into Business Applications and Social Services
This is a sneak preview what we are working on. Stay tuned.....
The Organization of American States (OAS) brings together all 35 independent states of the Americas and is the primary political, judicial, and social government forum in the Western Hemisphere.
OAS’ mission focuses on human rights advocacy, which is carried out via the Inter-American Commission on Human Rights (IACHR).
The objective of the project was to manage more efficiently large volume of documentation to accelerate the petition process while reducing the security risks associated with routing paper-based petition files for internal reviews.
OAS deployed for IACHR to automate and expedite petition and case processing.
OAS gained the ability to efficiently and securely manage 1,500 new human rights petitions each year as well as 8,000 ongoing petitions,improving traceability and visibility, as well as accelerating petition processes.
OAS received international recognition for the implementation, including being named a 2011 Computerworld Honors Program Laureate, and the Association for Information and Image Management (AIIM) 2011 Carl E. Nelson Best Practices Award
ArRiyadh Development Authority (ADA) Government agency is responsible for the development of Riyadh, Saudi Arabia’s capital city with a population of nearly 7 million citizens.
Using Oracle WebCenter Content - ADA implemented a centralized enterprise content management system which serves as a complete, secure and compliant repository of digitized urban planning data. The repository stores over 300,000 high-resolution images, more than 1,000 high-definition videos and has a size of over 25 Terra Byte.
ADA deployed Oracle WebCenter Portal to deliver a single source of truth for all city and regional projects, streamlining business processes and ensuring rapid access to information.
American Home Mortgage Servicing Inc. (AHMSI) is a 3,000 employee company based in Coppell, Texas and provide services to homeowners and loan investors. With a multibillion portfolio under management, AHMSI is one of the country's largest servicers of Alt-A and subprime loans.
AHMSI implemented a public-facing secure Web portal using Oracle WebCenter Suite to help
investors make informed decisions more quickly and automated much of the investor approval process
AHMS reduced the time needed to process loan modification from approximately 30 days to one week. Using Oracle WebCenter Content AHMS can now share strategic & sensitive content in compliance with the various governance regulations.
I had the pleasure to do an e-interview with Ana Neves around the SunSpace to WebCenter migration project.
Below is the english version of the interview. Enjoy
Peter, you joined Oracle in 2009 through the acquisition of Sun. Becoming a part of Oracle meant many changes. The internal collaboration platform was one of them, as per a post you wrote back in 2011. Sun had SunSpace. How would you describe SunSpace?
SunSpace was the internal Community and Social Collaboration platform for the Sun's Global Sales and Services Organization. SunSpace served around 600 communities with a main focus around technology, products and services. SunSpace was a big success. Within 3 months of its launch SunSpace had over 20,000 users and it won the Atlassian "Not just another wiki" Award for the best use of Confluence (https://blogs.oracle.com/peterreiser/entry/goodbye_sunspace_hello_webcenter).
What made SunSpace so special?
1. People centric versus Web centric
The main concept of SunSpace put the person in the middle of everything. All relevant information, resources etc. where dynamically pushed to a person's myProfile ( Facebook like interface) based on the person's interest and needs.
2. Ease to use
3. Easy to find
4. Social Adoption - How to build vibrant communities
To drive user adoption we implemented two complementary models:
We developed a Social Value System called Community Equity which measures the social value flow between People, Content and Metadata.
As example: All social credentials a user earned trough active community participation where dynamically displayed on her/his myProfile.
How would you describe WebCenter?
Oracle WebCenter (@oraclewebcenter) is the Oracle's user engagement platform for social business. It helps people work together more efficiently through contextual collaboration tools that optimize connections between people, information, and applications and ensures users have access to the right information in the context of the business process in which they are engaged. Oracle WebCenter can help your organization deliver contextual and targeted Web experiences to users and enable employees to access information and applications through intuitive portals, composite applications, and mash-ups.
||How WebCenter Works
|Home||MyProfile: to access, click on your name at the top of any WebCenter page||Your name, title, and reporting line are displayed. Sub-tabs show your activity stream (Activities); people in your network (Connections); files you have uploaded (Documents); your contact information (Organization); and any personal information you wish to share (About).|
|Files||MyFiles||Allows you to upload, download and store documents or wiki pages within folders and subfolders. The WebDav interface allows you to download / upload files / folders with a simple drag and drop to / from your local machine. Tagging is supported and recommended.|
|Home: displays the activity stream of individuals in your network.
MyConnections: shows individuals in your network. Click on a person's name to see their contact info and link to their profile.
|Status Updates||MyProfle > Activties||Add and displays your recent activties and status updates.|
|Watches||Preferences > Subscriptions > Current Subscriptions||Receive email notifications when pages / spaces you watch are modified.|
|Drafts||N/A||WebCenter does not support Drafts|
|Settings||Preferences: to access, click on 'Preferences' at the top of any WebCenter page||Set your general preferences, as well as your WebCenter messaging, search and mail settings.|
|MyCommunities||MySpaces: to access, click on 'Spaces' at the top of any WebCenter page||Displays MySpaces (communities you are a member of); and Recent Spaces (communities you have recently visited).|
||How Webcenter Works
|Home||Home||Displays a community introduction and activity stream. Members can add messages, links or documents via the Community Message Board. No Top Contributors widget.|
|People||Members||Lists members of the community. The Mail All Members feature allows moderators and participants to send a message to all members of the community. Membership Management can be found under > Manage > Members|
|News||News||Members can post and access latest community news and they can subscribe to news using an RSS reader|
|Documents||Documents||Allows community members to upload, download and store documents or wiki pages within folders and subfolders. The WebDav interface allows participants to download / upload files / folders with a simple drag and drop to / from your local machine. Tagging is supported and recommended.|
|Wiki||Wiki||Allows community members to create and update web pages with a WYSIWYG editor. Note: WebCenter does not support macros or portlet embedding.|
|Forum||Forum||Post community forum topics. Contribute to community forum conversations.|
|N/A||Calendar||Update and/or view the Community Calendar.|
|N/A||Analytics||Displays detailed analytics data (views,downloads, unique users etc.) for Pages, Wiki, Documents, and Forum in a given community space.
What is the adoption of WebCenter at Oracle?
Does Oracle have any metrics to assess usage and impact of WebCenter? Can you give us some examples?
Depending on the community we can filter/segment the metrics by User Properties e.g. Country, Organization, Job Role etc.
What are you doing to improve usage and impact?
1. We integrating the WebCenter social services/fabric into all main business applications. As example The Fusion CRM deployment is seamless integrated with Oracle Social Network (OSN) and all conversation around an opportunity or customer engagement is done in OSN (see youtube video).
You worked both with WebCenter and SunSpace. Knowing what you know today, if you had the chance to choose between the two, which one would you choose? Why?
You are a WebCenter Evangelist at Oracle. What do you do as part of that role?
Is that a full time role?
How many other Evangelists are there in Oracle?
What area of the business do you and the rest of the Evangelists sit in? What area of the organisation is responsible for WebCenter?
Is WebCenter part of the Knowledge Management strategy?
I am aware Oracle also uses Beehive internally. How would you describe Beehive?
Are Beehive and WebCenter connected?
Do you want to have an easy way to create content once and then publish it to all your Web and Mobile Channels - without having a PhD in computer science?
Do you want to build an engaging and vibrant Web Experience by seamless integrating Social Channels like Facebook and Twitter?
Then you should watch this short demo video.
About Enterprise 2.0,Community Equity, Semantic Web, Social Enterprise and how to Build Vibrant Communities