An Oracle blog about PeopleSoft Technology

  • May 17, 2018

What is the Status of the PeopleSoft Interaction Hub?

Matthew Haavisto
Product Management Director

As many of you may have heard, PeopleSoft has moved several functional capabilities from the PeopleSoft Interaction Hub (formerly the PeopleSoft Portal) to PeopleTools.  Why did we do this?  We wanted to make clustering available to many more customers.  Clustering enables two or more PeopleSoft applications to behave like a seamless system without noticeable boundaries between applications.  We did a webinar on this subject recently.  Clustering formerly required the Interaction Hub, but now when you move to PeopleTools 8.56, you can achieve clustering without the Hub.  There are many customers that could benefit from clustering their PeopleSoft applications, but don’t want the overhead, system complexity, or additional expense of deploying the Hub.  Some simply don’t want to deploy a web site.

That’s great, but what does that mean for customers who have the Hub?  First of all, nothing is taken away.  If you have deployed the Hub and are successful and your users are happy, you can continue to use it.  We will continue to support it.   Customers that still want to deploy a PeopleSoft–centric web site experience for their users may want to continue to use the Hub.  You can also use the Hub with PeopleSoft Fluid applications.  In fact, if you are using the Hub you should be deploying Fluid applications with it.

Our focus on Fluid as the current and future PeopleSoft user interface, means, however, that we don’t have plans to enhance the Interaction Hub further.  Enhancements to clustering and common capabilities used across applications will be made directly in PeopleTools so all customers can benefit from them.

Join the discussion

Comments ( 7 )
  • Richard George Monday, June 25, 2018
    #2 reason for deploying a new feature/function is simplification. This one PTools change does that (Clustering PeopleSoft) plus reduces cost. Our clients that have not deployed Ihub are putting this in their roadmap.
  • David Tuesday, January 8, 2019
    Hi Matthew,
    Can you explain how licensing works for Clustering? Do you still need an Interaction Hub license to use Clustering between HCM and FIN? Also, do you know if you still need an Interaction Hub license to add Financial pagelets to HCM and vice versa (on 8.53 + 8.55, without clustering). Finally, the webinar link above is not working. Can you provide a link to this? Thank you!
  • Matthew Tuesday, January 8, 2019
    David: You don't need the Hub any longer to set up a cluster of HCM and Fin. That can be done with Tools alone now. If you take that approach, you must choose one application to be your "portal" application (the one users initially log in to). Typically, that will be HCM, but you can choose whatever suits your needs. Once you've done that and established unified navigation, you can present pages, tiles and content from any of your apps and navigate seamlessly among them.

    Some customers are retaining the Hub as infrastructure even in an all-fluid environment because they want a neutral application to serve as the Portal. Some also want content management, which is still part of the Hub.
  • Matthew Tuesday, January 8, 2019
    We actually have two videos out there now on clustering. They are both under Quest's premium content, though, so you must log in to view them. (We don't control that.) If you log in, search on my last name and you'll see them.
  • Mike Sunday, January 13, 2019
    Hello Matthew, Good Information Thank you!

    Should We run all default programs after creating the user profile ? Like -- Refresh SJT Class All ; Trans SJT tables
    My client wants to implement SSOgen for Peoplesoft SSO..

    1. https://www.ssogen.com/peoplesoft-sso/
    2. https://www.ssogen.com/

    Any recommendations please? Thanks again!
  • Matthew Friday, January 18, 2019
    Your question appears to be third party SSOgen integration-related. This is really a consulting question that I can't answer here.

    Also there may be security issues related to using SSOgen.


    In general, customers with specific security concerns should pursue the enquiry through the Security SR process.
    See: https://www.oracle.com/corporate/security-practices/assurance/vulnerability/reporting.html

    Some time ago we also created a note discussing concerns for PS_TOKEN robustness:
    Oracle Support Document 2017521.1 (Resolve concerns regarding PeopleSoft PS_TOKEN cracking) can be found at:
  • Bhaskar Friday, February 1, 2019
    Hi Matthew,
    We are currently on IHUB 9.1 PT855.12 and HCM 9.2 PT855.12. We use managed content in IHUB and have a portal to display HCM content in IHUB. We are planning to upgrade in the next year or so. Is it possible for us to have a chat with you or someone in your team as we want to take advantage of the new functionality, use unified navigation, cluster etc. And have some questions? Thanks, Bhaskar
Please enter your name.Please provide a valid email address.Please enter a comment.CAPTCHA challenge response provided was incorrect. Please try again.