Tuesday Jun 30, 2015

Interaction Hub Image Now Available on the PeopleSoft Update Manager Home Page

As noted in a recent post, the PeopleSoft Interaction Hub is now part of the Selective Adoption Process.  You can get the first image now on the PUM home page.  (At the PUM home page, choose the PeopleSoft Update Image Home Pages tab, then select the Interaction Hub Update Image page from the drop down.)  This means customers can use the PeopleSoft Update Manager and our other life cycle tools to manage their upgrade and maintenance process for the Hub.  There is also a white paper posted there that describes the baseline customers must reach to start taking these images. 

Note that this will be the only way for customers to take maintenance and updates going forward, so we encourage everyone to move to the Selective Adoption process as soon as is feasible for your organization. This move brings the Interaction Hub in line with all other PeopleSoft applications, which use the Selective Adoption process.  This process also offers customers additional value and control, and enables you to benefit from the value of the latest features with a greatly streamlined life cycle process.  

For customers that are eager to learn more, there are many resources on Selective Adoption and PUM on the PUM home page as well as on our YouTube channel.

This first image of the Interaction Hub is functionally equivalent to the current release (9.1/Revision 3), but taking it gets you on the Selective Adoption process.  Some great enhancements are coming the the next image.

Friday Dec 19, 2014

Important! PeopleTools Requirements for PeopleSoft Interaction Hub

The PeopleSoft Interaction Hub* follows a release model of continuous delivery.  With this release model, Oracle delivers new functionality and enhancements on the latest release throughout the year, without requiring application upgrades to new releases.

PeopleTools is a critical enabler for delivering new functionality and enhancements for releases on continuous delivery.  The PeopleTools adoption policy for applications on continuous release is designed to provide reasonable options for customers to stay current on PeopleTools while adopting newer PeopleTools features. The basic policy is as follows:

Interaction Hub customers must upgrade to a PeopleTools release no later than 24 months after that PeopleTools release becomes generally available.  

For example, PeopleTools 8.53 was released in February 2013. Therefore, customers who use Interaction Hub will be required to upgrade to PeopleTools 8.53 (or newer, such as PeopleTools 8.54) no later than February 2015 (24 months after the General Availability date of PeopleTools 8.53). As of February 2015, product maintenance and new features may require PeopleTools 8.53. 

Customers should start planning their upgrades if they are on PeopleTools releases that are more than 24 months old.  See the Lifetime Support Summary for PeopleSoft Releases (doc id 1348959.1) in My Oracle Support for details on PeopleTools support policies.

* The PeopleSoft Interaction Hub is the latest branding of the product.  These support guidelines also apply to the same product under the names PeopleSoft Enterprise Portal, PeopleSoft Community Portal, and PeopleSoft Applications Portal.

Monday Nov 10, 2014

PeopleTools/Interaction Hub Dependencies Doc--Updated for Revision 3

The latest version (Revision 3) of the PeopleSoft Interaction Hub is now available.  Since Hub Revisions are aligned with PeopleTools releases, we provide a doc that helps explain how the Hub can best be implemented to take advantage of PeopleTools features.  This document contains information on how new customers can install PeopleSoft Interaction Hub and existing PeopleSoft Interaction Hub customers can apply PIH 9.1 Revision 3 functionality if they are on an earlier version. It also describes the general upgrade process within the Revision model, and how customers can expect this to work with subsequent revisions, maintenance packs, and bundles.

The document is available on the Portal Solutions home page in Oracle Support.

Friday Oct 03, 2014

PeopleSoft Interaction Hub 9.1/Revision 3 Now Available

Peoplesoft is proud to announce that the PeopleSoft Interaction Hub 9.1/Revision 3 is now Generally Available for new installations. The release is available for download on OSDC or physical shipment through Customer Care.

Here are a few highlights of Revision 3.  See the Release Value Proposition and Release Notes for more detail on what's in this important release.


In PeopleTools 8.54, the Branding feature has been migrated from Interaction Hub to PeopleTools along with several enhancements.  However, there are still useful branding capabilities provided by the Interation Hub. In a cluster environment, the Interaction Hub will be used to brand across the cluster. The Interaction Hub provides a new Branding WorkCenter that can be used to create, manage, and assign role-specific themes. We've also delivered an “out-of-the-box” Hub similar to the one that is typically shown in our demo examples.  

Fluid UX Support

The 8.54 PeopleTools release represents a landmark for PeopleTools and the PeopleSoft user experience. With this release, PeopleSoft introduces the PeopleSoft Fluid User Interface. The Interaction Hub provides some Fluid content like The Company News (news publications) pagelet.

Interaction Hub Cluster Setup Improvements

The Interaction Hub includes the Unified Navigation WorkCenter, which makes it easier for administrators to install, set up, and monitor the  Interaction Hub cluster with other PeopleSoft applications. The Unified Navigation WorkCenter also has a diagnostics page that provides 
information on the In Network nodes and the SSO setup. This provides a central location for diagnostic and troubleshooting for the PeopleSoft cluster. 

Content Management 

Content Management is a powerful and popular feature in the Interaction Hub.  Revision 3 delivers a new WorkCenter that provides a simple mechanism to create and publish content. The WorkCenter guides the user through the content creation and publishing process.  Revision 3 also has an enhancement that enables the creation of Rich Text Editor (RTE) templates. 

WCAG 2.0 Support

Enterprises and public sector institutions globally are conforming to accessibility regulations. Revision 3 enhancements make it possible for customers to deliver accessible content in the Interaction Hub. PeopleTools 8.54 makes it possible for PeopleSoft applications to conform to the WCAG 2.0 standards. In Revision 3, the Interaction Hub product conforms to WCAG 2.0 AA standards.  

Where to Go For More Information 

There is a lot of information available on this new release.  The following documentation is available on the Oracle Technology Network and my.oracle.support:

PeopleSoft Portal Solutions Interaction Hub 9.1 Documentation Home Page.  Pretty much all related documentation is available here.

Here are some links to particularly useful items:

PeopleTools 8.54 Licensing Notes with the new content:

Monday Jun 23, 2014

PeopleSoft Interaction Hub Release Value Proposition for Revision 3

We've just published the Release Value Proposition for the PeopleSoft Interaction Hub 9.1/Revision 3.  The RVP provides an overview of the new features and enhancements planned for the upcoming release, which is aligned with PeopleTools 8.54 . The release value proposition is intended to help you assess the business benefits of upgrading to the latest release and to plan your IT projects and investments.

The highlights of the RVP cover the following subjects in the upcoming release:

  • Branding
  • PeopleSoft Fluid User Interface updates
  • Interaction hub cluster setup improvements
  • Simplified content creation and publication
  • WCAG 2.0 adoption

Look for the availability of this release in the near future.

Wednesday Jun 11, 2014

New Interaction Hub Statement of Direction Published

The latest PeopleSoft Interaction Hub Statement of Direction is now available on My Oracle Support.  We think this subject will be particularly interesting to customers given the impending release of the PeopleSoft Fluid User Experience and all that offers.  The Statement of Direction describes how we see the Interaction Hub being used with the new user experience and the Hub's continued place in a PeopleSoft environment.  This paper also discusses subjects like branding, content management, easier design/deployment, and the optional restricted use license.

Thursday Apr 24, 2014

Continuous Release Model for PeopleSoft Interaction Hub

The PeopleSoft Interaction Hub has been on Oracle's continuous release model for some time now.  I still get many inquiries about this release model, though, so a refresher is in order.  The next release is planned to be made available soon after the upcoming release of PeopleTools 8.54.  This version of the Interaction Hub will be release 9.1/Revision 3.  You can read details of the continuous release model for the Hub in the last Statement of Direction and FAQ.  New versions of the Statement of Direction and the Release Value Proposition for the Hub will be published soon.

The current release model does not preclude us from producing a 9.2 or 9.3 release for the Interaction Hub at some time in the future.  For example, PeopleSoft's Campus Solutions product has been on continuous release for some time as well, but they recently announced that they are going to offer a 9.2 release, and this option is open to us as well.

Monday Mar 31, 2014

New Doclet: Administering Search for Content Management Business Attribute Security in PeopleSoft Interaction Hub

PeopleSoft Interaction Hub now implements content search based on content management business attribute security when using the Global Search bar.  It also supports this search within the content management feature. For this purpose, PeopleSoft Interaction Hub delivers new search definitions, search categories, and indexes, which are described in this document.

PeopleSoft Interaction Hub delivers these new search definitions and search categories in addition to the existing delivered search definitions and search categories.  This document is a supplement to the existing search definitions and search categories and the steps for deploying them. For information on the existing search definitions and search categories, refer PeopleSoft Interaction Hub 9.1: Portal and Site Administration, “Understanding Search in PeopleSoft Interaction Hub” and “Administering Search Indexes.”  This document is applicable to customers who have implemented the content management business attribute security (CM002) and are using Oracle's Secure Enterprise Search with PeopleSoft, or customers who are planning to implement the CM002 feature and are using SES.

Friday Mar 21, 2014

Upated Red Paper on Setting up PeopleSoft Interaction Hub with PeopleSoft Applications

This red paper is a practical guide for technical users, installers, system administrators, and programmers who implement, maintain, or develop applications for PeopleSoft systems. The paper discusses how to use PeopleSoft Interaction Hub to federate multiple PeopleSoft content providers (for example, PeopleSoft Human Capital Management [HCM], PeopleSoft Enterprise Learning Management [ELM], and so on) into a single portal system using single signon and the unified navigation feature. With single signon and unified navigation configured, users logging into PeopleSoft Interaction Hub can access HCM and ELM content references, dashboards, WorkCenter pages with remote pagelets, and related content.

This paper discusses the following topics:
  • Configuring single signon for PeopleSoft Interaction Hub and PeopleSoft content providers. 
  • Configuring unified navigation to federate portal registries from PeopleSoft content providers. Includes configuration and usage guidelines for unified navigation.
  • Configuring and synchronizing user roles and user profiles across multiple PeopleSoft content providers. Either the default or the configurable user profile synchronization can be used.  Changes to user profiles can be made in the following components: User Profiles, Distributed User Profiles, Change My Password, Expired Password, and Forgot My Password.
  • Synchronizing user personalization across multiple PeopleSoft content providers.  Changes to user personalizations can be made in My Personalizations, My System Profile, or both.

The previous version of this paper was published in April 2013.

Monday Jun 10, 2013

Updated Paper on Configuring a Contemporary User Experience

We've just published an updated version of our red paper on configuring a modern, web site-based user experience in PeopleSoft.  (Available from My Oracle Support.)  This version of the paper included capabilities from the latest release of the PeopleSoft Interaction Hub (9.1/Revsion 2).  The paper is a practical guide for technical users, installers, system administrators, and programmers who implement, maintain, or develop applications for your PeopleSoft system. It provides guidance on on how to configure a contemporary user experience in PeopleSoft Interaction Hub, including the PeopleSoft Pure Internet Architecture and portal configuration.

This red paper presents the following topics:

    Branding elements of the user interface.
    Using Pagelet Wizard.
    Using navigation collections.
    Integrating with other PeopleSoft applications.
    Using collaboration features.

In addition, the red paper includes sample code that can be used to achieve some of the user interface configuration.

Customers will find this user experience red paper compliments our other red paper on setting up the PeopleSoft Interaction Hub with PeopleSoft Applications.

Friday Apr 26, 2013

Updated Paper on Tools--Interaction Hub Dependencies

Releases of the PeopleSoft Interaction Hub are aligned with PeopleTools releases.  PeopleTools 8.53 was released recently and so was the latest version of the PeopleSoft Interaction Hub.  We are publishing updates for each release that describes how the Hub and Tools are aligned, and how customers can upgrade the Interaction Hub depending on what release of the Hub and Tools they are currently using. This short paper describes those dependencies.

Tuesday Apr 09, 2013

Documentation Home Pages for PeopleTools 8.53 and Interaction Hub

Oracle/PeopleSoft provides documentation home pages on My Oracle Support for all of their products, including PeopleTools and Portal Solutions.  These pages provide descriptions of and links to a wide assortment of collateral containing a wealth of information on many topics covering PeopleSoft technology.

If you are seeking information about PeopleTools and PeopleSoft Portal solutions, this is a great place to start.

PeopleTools 8.53 Documentation Home Page

Portal Solutions Home Page

Friday Mar 29, 2013

PeopleSoft Interaction Hub Release 9.1/Revision 2 Now Available

This latest release of the PeopleSoft Interaction Hub continues Oracle’s commitment to extending the value of PeopleSoft applications. It provides enhancements that enable customers to present a rich, contemporary, web site-based user experience to their PeopleSoft applications users, giving them a new level of usability and productivity for their PeopleSoft ecosystem.  In particular, the new restricted use license of the PeopleSoft Interaction Hub permits many customers to deploy the product with no license cost, so more customers can make the Interaction Hub part of their standard PeopleSoft architecture. The PeopleSoft Interaction Hub is the best means for bringing all PeopleSoft content together and providing the kind of contemporary experience that users demand.

Here are the major enhancements for the PeopleSoft Interaction Hub in Revision 2:
  • Rebranding and new Restricted Use License
  • Full support for the new PeopleSoft Global Search
  • New Style Sheet adoption
  • Red Paper facilitating Single Sign-on between the Hub and PeopleSoft Applications
  • Other User Experience enhancements such as modals for many pagelet types
  • Adoption of PeopleSoft’s Secure by Default initiative
 To learn more about the PeopleSoft Interaction Hub please refer to the following:

PeopleSoft Portal Solutions 9.1 Documentation Home Page
Oracle’s PeopleSoft Hosted Documentation Home Page
PeopleSoft Information Portal and PeopleSoft PeopleTools and Technology Information Solution

Tuesday Jan 29, 2013

New Release Value Proposition Published for PeopleSoft Interaction Hub

The latest release value proposition has just been published for the PeopleSoft Interaction Hub (formerly Applications Portal).  As you may know, we've moved this product to the Revision release model to bring updates and enhancements to our customers on a more timely basis.  This also enbles us to align our Interaction Hub releases with the latest PeopleTools capabilities.

This RVP covers Release 9.1/Revision 2, and covers the following main features:

  • Rebranding and new Restricted Use License
  • New Style Sheet adoption
  • Red Paper facilitating Single Sign-on between the Hub and PeopleSoft Applications
  • Other User Experience enhancements

In particular, customers will find great value in the new Global Search used in the Hub. This enables a more search-centric navigation paradigm by allowing end users to access content via searches executed in Interaction Hub across all PeopleSoft applications.

The red paper will be welcomed by administrators charged with installing and setting up their Interaction Hub with their PeopleSoft applications.

The paper can be downloaded from My Oracle Support here.  (requires login)

Wednesday Dec 26, 2012

New FAQ for the PeopleSoft Interaction Hub

We have been receiving many questions concerning our recent rebranding of the PeopleSoft Applications Portal to the PeopleSoft Interaction Hub, as well as questions about the extensions to the Restricted Use License.  We've just published an FAQ that we hope will answer those questions and clear up any confusion.

In particular, this FAQ addresses the following topics:

  • Rebranding of the product, why it was done.
  • Restricted use license: functionality that is included for free, what requires a full, paid license.  Why it’s being offered.
  • Relationship to and dependencies on PeopleTools and PeopleSoft Applications.
  • Differences between the Interaction Hub and other PeopleSoft features, how they compliment each other.
  • Continuous Release Model, plans for upgrades and maintenance.

You can read the FAQ on oracle.com, or on oracle support.

Friday Dec 21, 2012

Interaction Hub Video Feature Overview

There is a new Video Feature Overview available on the Oracle/PeopleSoft channel on YouTube.   This video provides an overview of the functionality of the PeopleSoft Interaction Hub, and describes how you can use it to present a contemporary web site-based user experience to your users.

While you are there, check out the video on PeopleSoft's new Global Search capability--another feature that significantly improves the user experience.

We have several more videos planned for PeopleTools technology, as well as PeopleSoft applications, so subscribe to or browse the PeopleSoft YouTube channel.  There is a lot of interesting material there with more to come.

Tuesday Sep 18, 2012

New Paper on the PeopleSoft Interaction Hub-PeopleTools Relationship

A new paper has just been published that explains the relationships and dependencies between the PeopleSoft Interaction Hub (formerly the PeopleSoft Applications Portal), and PeopleTools.  This paper will help you understand which versions of the Hub work with which versions of Tools. 

The paper contains information on how new customers can install the PeopleSoft Interaction Hub, and existing PeopleSoft Interaction Hub customers can apply PIH 9.1 Feature Pack 1 functionality if they are on an earlier version. It also describes how PeopleSoft Interaction Hub releases are aligned with PeopleTools releases, the general upgrade process within the Feature Pack model, and how customers can expect this to work with subsequent feature packs, maintenance packs, and bundles.

You can get the paper from Oracle support.

Wednesday Jun 27, 2012

Introducing the PeopleSoft Interaction Hub

The PeopleSoft Applications Portal has just been re-branded as the PeopleSoft Interaction Hub.  It's not just a name change, however.  As part of our ongoing efforts to deliver a richer user experience to PeopleSoft customers, Oracle/PeopleSoft is now offering an extended restricted use license (login required) of the PeopleSoft Interaction Hub free with PeopleTools.  This change extends the existing restricted use license to include the following additional capabilities:

  • Dynamic Unified Navigation.  Enables customers to easily provide seamless, unified navigation among their entire PeopleSoft application portfolio.
  • Site-wide branding.  Makes it easier to brand your ecosystem and provide a vivid, contemporary appearance for your applications.

These additions augment the capabilities provided in the previous restricted use license, which remain available: creation and use of collaborative workspaces, and pre-built collaborative services for use in related content.  (See the license notes (login required) for a complete list of everything that is granted with the PeopleTools license.)

PeopleSoft is moving to deliver a contemporary user experience for your applications users, and the this license change supports that direction.  In addition, the name change reflects our positioning of the PeopleSoft Interaction Hub as a primary means for unifying your PeopleSoft ecosystem, and providing a richer, web-site-based user experience rather than a pillared, application-based experience.

See this white paper to get an idea of some of the capabilities that you can employ with the PeopleSoft Interaction Hub to enhance the PeopleSoft user experience.  In addition, this red paper provides valuable 'how-to' guidance.  In the near future we will be producing a best practices guide for deployment.  In the mean time, the most recent release/feature pack of the PIH automates the setup of unified navigation with a Workcenter specifically supporting Unified Navigation. This Workcenter guides administrators through the setup process, and streamlines things.  See this data sheet for additional guidance on the restricted use license.

So what should customers do if they still want to use the PeopleSoft Interaction Hub for traditional portal purposes?  Customers can employ the PIH's full capabilities such as multiple site deployment/management and content management, by buying the full, unrestricted license. We are continuing to enhance the product, and it remains part of Applications Unlimited, and we have some exciting features planned.

Tuesday May 08, 2012

Partner Showcase -- IntraSee, Inc.

This is the next in a series of posts spotlighting some of our creative partners.  IntraSee , Inc. specializes in portal design and deployment, and providing practical solutions for implementing an Enterprise 2.0 strategy.  They help PeopleSoft customers understand their essential requirements and guide them to a successful user-centric technology strategy with implementations that meet the needs of business.

IntraSee has been successful with an impressive array of PeopleSoft customers from large commercial enterprises, to government agencies and major universities.  Their projects cover a wide range of businesses.  One of their customers' designs recently won an award from the International Association of Human Resources Information Management.  See a presentation with examples here.

IntraSee's approach is to deliver designs that require little or no customizations, but rather, are done as configurations or low-maintenance bolt-ons to PeopleSoft systems. They recognize that content and portals are essential to supporting modern business ecosystems.

Visit IntraSee's web site for more information on the company and their work.  You can also see an interview with IntraSee President Andrew Bedize about their partnership with Oracle.  

Thursday Jan 26, 2012

PeopleSoft Applications Portal 9.1 Feature Pack 1 Now available


Oracle/PeopleSoft is happy to announce the first feature pack release of the PeopleSoft Applications Portal. This is the first release in the new continuous release model, which we believe will enable us to make new functionality and features available to customers faster. We also expect that the new features will be easier to uptake in more fine-grained packages. The release continues Oracle’s commitment to protecting and extending the value of PeopleSoft applications. It provides valuable enhancements that improve the productivity of end users, as well as improvements to help reduce the total cost of ownership. While the feature pack contains many enhancements, in this post we'll highlight the major enhancements, including the following:

  • Unified and seamless navigation
  • Content management
  • Collaboration
  • User Experience/PeopleTools uptake

In addition, there are some collaborative capabilities that are provided by the Applications Portal that will also be enhanced. These enhancements will extend beyond the use of the portal.

The English and Multi-Language CD recuts for the PeopleSoft Portal Solutions 9.1 Feature Pack 1 enhancements are now available on the Oracle Software Delivery Cloud (OSDC).  Physical CD shipments will be ready by January 30, 2012. Documentation updates are also complete and available on OSDC and My Oracle Support.

The recertified upgrade scripts are posted to My Oracle Support here:

PeopleSoft Portal Solutions 8.9 to 9.1 Feature Pack 1 Upgrade

PeopleSoft Portal Solutions 9.0 to 9.1 Feature Pack 1 Upgrade

The Feature Pack recut CD is intended for organizations that are implementing PeopleSoft Portal Solutions 9.1 newly, or are upgrading from an earlier release.  Feature pack enhancements and maintenance through PeopleSoft Portal Solutions 9.1 Maintenance Pack 1, and PeopleSoft Portal Solutions Bundle #6 are included in these recuts.

New Release Model

Instead of large Portal releases that occur every two or three years, Oracle-PeopleSoft is moving the Applications Portal to a new release model based on Feature Packs. Feature Packs are a new delivery mechanism supplementing the existing delivery mechanisms of bundles and maintenance packs.

Feature Packs will consist of a roll-up of new features and updates, and in addition, at the delivery of Feature Packs, Oracle will include the roll-up of capabilities and updates previously delivered in bundles and maintenance packs as well as re-certify upgrades and integrations.

Unified Navigation

Setting up the PeopleSoft Applications Portal for use with other PeopleSoft applications has been a manual process prior to Feature Pack 1 (FP1). For example, using Applications Portal to access PeopleSoft HCM and other application pages, an administrator sets up the node and registry entries for each CREF and assigns the security information manually. To automate this process in Applications Portal, we are providing a Workcenter specifically supporting Unified Navigation. The Workcenter will guide administrators through the process, and bring all the necessary pages together to streamline the process.  The Unified Navigation framework federates all PeopleSoft application nodes in one place so everything can be managed from Applications Portal. Unified Navigation supports systems using PeopleTools 8.50 and above.

Content Management

Content management is an important part of Applications Portal, and the following new features make it more useful and powerful:

  • Configurable WorkCenter for delivering and managing content
  • Securable portal content by business data
  • Update Content usage tracking

The content management WorkCenter offers the ability to more easily manage and consume content, and it also provides the ability to capture and display (in related content) additional contextual information such as ratings, tags, and discussions associated with any piece of content. This enriches the user experience by providing users with additional valuable collaborative information about the content they are viewing. The WorkCenter also makes it easier to navigate among published content items.


A few new features are included to facilitate collaboration and other Enterprise 2.0 activities. This includes improvements to Related Attachments and the calendar.

Related Attachments is a new feature provided by Portal’s Related Links service. This service can be used by any application using the Related Content Framework, enabling users to attach files to virtually any PeopleSoft page or component. The Related Links service is context-sensitive, so related attachments can be keyed to specific data on a page.

Calendars in Portal and Collaborative Workspaces will now support aggregating user tasks, worklist tasks, and action items. This brings all relevant time/date dependent events into a user’s calendar, making them easier to manage and act upon. This consolidated calendar streamlines user event management by enabling users to refer to a single calendar to manage their work.

User Experience--PeopleTools Uptake

Some of the enhancements that are extending the value of the PeopleSoft applications to customers include the following:

  • Authorization as a Service
  • Guidance on branding and creating a rich self-service user experience
  • Global Search

Additional and detailed information is available in my.oracle.support:

Configuring a Contemporary User Experience in PeopleSoft Applications Portal Red Paper (Doc ID 1399586.1)

Portal Solutions Cumulative Feature Overview Tool [ID 793160.1

PeopleSoft Applications Portal Solutions 9.1 Documentation Homepage (Doc ID 887960.1)


This blog provides information to the PeopleSoft community, about PeopleSoft Technology, otherwise PeopleTools.

For information about PeopleSoft see the PeopleSoft Strategy Blog.

For information about PeopleTools 8.53 and 8.54 see the PeopleTools Patch Updates.


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