An Oracle blog about PeopleSoft Technology

See what the PeopleSoft community have to say on leveraging PeopleTools in their organizations (Survey & Results)

David Bain
Sr. Director PeopleTools Product Management

The first Reconnect Envision conference was held recently to a crowd of enthusiastic PeopleSoft customers.  This was the first time a Reconnect event has been held in the Spring, and the second that’s been held virtually.  One nice thing about the timing is it was held right after the PeopleTools 8.59 release. 

I hope you had a chance to attend the session, if not, Quest will replay it during PeopleSoft Week in June, the 21st-25th.

One of the things I did during the Technology Roadmap session was to survey the attendees with some questions that are on our minds and the minds of many in the PeopleSoft community.  I didn’t share the results in the Roadmap, but I did share them in the PeopleTools panel session later in the week.  The data (of course not scientific) was interesting and gave some good insight, so I thought I’d share it with all of you.

The first two questions had to do with new releases of PeopleTools and the way we release them.  We discovered that –

  • 9% of the attendees start working with a PeopleTools release on patch 1 or 2
  • About a third of attendees wait several months or a year before working with it, and almost half said it just depends when their next upgrade is scheduled. 

In response to releasing the first two patches through PeopleSoft Cloud Manager on Oracle Cloud Infrastructure (OCI) -

  • Only 3% commented that it directly impacts their organization
  • 9% said releasing first on the cloud impacts when they first use the release but not their upgrade plans.  (It would be nice to see more take advantage of running PeopleSoft on OCI). 

Don’t forget there is an Oracle LiveLab to create an OCI environment and download a PeopleSoft demo image from the marketplace.  Once that’s done, it’s very easy to upgrade your tools.

The results of the next question were interesting.  The question had  to do with the length of the PeopleTools release cycle.  We release a new version of PeopleTools about every 15 to 18 months and when asked about that length –

  • 5% said it was too long (would prefer 12 months)
  • 37% said it’s just about right
  • 39% said they would prefer a bit longer, up to 2 years
  • 20% sat out the question saying they weren’t sure or didn’t care

The next question was about your future plans, “how will you be running your PeopleSoft applications three years from now.” 

  • A little over a third said on-premises
  • 17% said on a cloud infrastructure platform like OCI
  • 4% said it will be replaced by a SaaS application 
  • About 1/3 said they weren’t sure. 

That tells us a couple of things.  First, the PeopleSoft community remains strong and committed, and there are a number of customers figuring out what the best plan forward is.

There were two questions about customizations.  One about documenting them and one about isolating them.  We learned that the average customer has pretty good, but not exceptional documentation for their customizations, and those that have taken on the effort of isolating customizations agree that the effort was beneficial.

Finally, the two questions about security got almost identical results.  When asked if you have sufficient tools and processes to know who has access to what data, and to sufficiently audit when access changes take place, only a very small percentage said they strongly agree.  It was nice to see almost half say they agree, but 17% said there is clearly room for improvement on both

Thanks to everyone that participated in the survey.  Overall, the results were very interesting.  Nothing jumped to say that we are headed in the wrong direction or have missed something significant, but I’m sure some of the results will be discussed in future Customer Advisory Meetings.  


Do spend some time by taking a look at all the questions asked and the results collaborated in the slide show below:

Note: The transition time between each slides is 10 seconds. If you see a blank screen, give it a few seconds for the slide show to start.

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