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PeopleSoft Interaction Hub Moving to Selective Adoption

By: Matthew Haavisto | Senior Principal Product Manager

The PeopleSoft Interaction Hub has been on the continuous release model for some time.  Now, we're taking the next step and moving the Hub to the Selective Adoption model.  All PeopleSoft applications have gone to Selective Adoption, and soon Interaction Hub customers will be able to take advantage of the this breakthrough release process and all the tools--like PeopleSoft Update Manager--that make it so powerful.

There is a paper on My Oracle Support that describes how customers should prepare for the move to Selective Adoption.  Go to the PeopleSoft Update Manager home page on MOS, then select the PeopleSoft Update Image Home Pages tab, and choose the Interaction Hub Update Image Page.  That page contains a link to a white paper that explains what customers need to do to get ready for using the PeopleSoft Update Manager and the Selective Adoption Process.  This page is also where Interaction Hub update images will be posted when they become available.

Why are we doing this?  The Selective Adoption process provides many benefits to customers.  This new process streamlines the maintenance and update process and employs virtualization and the latest PeopleSoft lifecycle tools to make the process faster, cheaper, and more efficient.

  • Updates are quicker, less expensive
  • Business lines benefit from the latest functionality resulting in higher ROI
  • Enhancements are delivered regularly, new business value provided incrementally, no long waits for enhancements
  • Eliminate major upgrades
  • Can be done on your schedule
  • Can retain strategic customizations
There are lots of resources on the PUM home page listed above.  Here is a good video overview of the Selective Adoption process.

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