Monday Oct 27, 2014

New Central Resource for Info on PeopleSoft Update Manager

You probably have already heard that PeopleSoft is moving to a new model for providing updates and maintenance to customers.  This new life cycle model enables customers to adopt changes incrementally and on their schedule.  It is much less disruptive, is cheaper and simpler, makes updates available sooner, and gives customers greater control.  An essential part of the new model is PeopleSoft Update Manager.  Now there is a new central resource for everything about PUM and PeopleSoft Update Images.  With this resource you can find information about the methodology and purpose of PUM, the update image home pages, and specific information about each image, troubleshooting links, best practices, and more.  Check it out!

Friday Oct 24, 2014

Open World Recap

Oracle’s Open World conference was completed in early October.  It was one of the best ever for PeopleSoft.  We introduced a lot of new and important features like the new Fluid User Experience and the PeopleSoft Update Manager (and much more).  The response from customers was overwhelmingly positive.  Our sessions were well attended, and the demo grounds were consistently busy with inquisitive customers.

PeopleSoft offered informative general sessions like Paco Aubrejuan’s  “PeopleSoft Strategy and Roadmap—Modern Solutions Delivered with Ease” .  In that session, Oracle’s Senior Vice President and General Manager of PeopleSoft Development addressed a standing room only crowd, and described how Oracle’s continued investment in PeopleSoft is delivering key innovations that address our customer’s greatest challenges:

  • Delivering a robust solution that is intuitive and easy to use – regardless of device (mobile device or desktop workstation)
  • Ensuring that new PeopleSoft capabilities are delivered on a continuous basis and are easy to adopt at a low cost, without the need to upgrade.

Paco shared how the investments in the new PeopleSoft Fluid User Interface and the new continuous PeopleSoft Delivery Model address these challenges.

PeopleSoft Application sessions were also well attended.  Our applications teams provided greater depth and specificity, describing how PeopleSoft applications are taking advantage of the latest PeopleTools technology, particularly in the areas of the Fluid UI and PeopleSoft Update Manager and the new delivery model.  

Our PeopleTools Tech sessions were packed with curious, enthusiastic customers.  Here are some highlights:

The PeopleTools team delivered several sessions focused on the Fluid User Interface, covering different aspects and for different audiences.

  • Matthew Haavisto presented a survey of the new features from a user’s point of view, as well as a glimpse at what is coming for Fluid in future releases of PeopleTools.
  • Jeff Robbins covered how to take advantage of many of the new Fluid features.
  • Dave Bain covered Fluid from a mobile perspective and described how developers can build, customize, and deploy Fluid features.

Life Cycle is another important topic that was addressed in these sessions.

  • Mike Krajicek presented with a customer (Boeing) on Optimizing change delivery.
  • Dave Bain covered not only the new PeopleSoft Update Manager, but the new delivery model that will enable customers to reduce cost and receive new functionality and fixes faster.
  • Tim Durant and Vijay Gopalan presented a deep dive on all the life-cycle management tools.

There were several valuable sessions that were either new this year or perennial favorites that are updated for the latest release.

  • Pramod Agrawal demonstrated how to set up a cluster of PeopleSoft Applications including the Interaction Hub.
  • Jim Marion presented his always popular PeopleTools Tips and Techniques session.
  • Jeff Robbins covered the PeopleSoft Analytics and Reporting Suite.
  • Greg Kelly described how to secure your system against the ever changing threats that are continuously emerging.
  • Dave Bain described the continuing evolution of PeopleSoft integration technology.
  • Mark Hoernemann covered the Platforms Roadmap.
  • Jeff Robbins presented the overall tools and tech roadmap.
  • Matthew Haavisto showed how to guide users through complex or infrequently performed processes using Activity Guides.

Finally, we also offered the ever-popular panel discussions and ‘Meet the Experts’ sessions.  

If you would like to review any of our sessions, go to Oracle’s Open World site and download the presentations from the content catalog.

Friday Oct 03, 2014

PeopleSoft Interaction Hub 9.1/Revision 3 Now Available

Peoplesoft is proud to announce that the PeopleSoft Interaction Hub 9.1/Revision 3 is now Generally Available for new installations. The release is available for download on OSDC or physical shipment through Customer Care.

Here are a few highlights of Revision 3.  See the Release Value Proposition and Release Notes for more detail on what's in this important release.


In PeopleTools 8.54, the Branding feature has been migrated from Interaction Hub to PeopleTools along with several enhancements.  However, there are still useful branding capabilities provided by the Interation Hub. In a cluster environment, the Interaction Hub will be used to brand across the cluster. The Interaction Hub provides a new Branding WorkCenter that can be used to create, manage, and assign role-specific themes. We've also delivered an “out-of-the-box” Hub similar to the one that is typically shown in our demo examples.  

Fluid UX Support

The 8.54 PeopleTools release represents a landmark for PeopleTools and the PeopleSoft user experience. With this release, PeopleSoft introduces the PeopleSoft Fluid User Interface. The Interaction Hub provides some Fluid content like The Company News (news publications) pagelet.

Interaction Hub Cluster Setup Improvements

The Interaction Hub includes the Unified Navigation WorkCenter, which makes it easier for administrators to install, set up, and monitor the  Interaction Hub cluster with other PeopleSoft applications. The Unified Navigation WorkCenter also has a diagnostics page that provides 
information on the In Network nodes and the SSO setup. This provides a central location for diagnostic and troubleshooting for the PeopleSoft cluster. 

Content Management 

Content Management is a powerful and popular feature in the Interaction Hub.  Revision 3 delivers a new WorkCenter that provides a simple mechanism to create and publish content. The WorkCenter guides the user through the content creation and publishing process.  Revision 3 also has an enhancement that enables the creation of Rich Text Editor (RTE) templates. 

WCAG 2.0 Support

Enterprises and public sector institutions globally are conforming to accessibility regulations. Revision 3 enhancements make it possible for customers to deliver accessible content in the Interaction Hub. PeopleTools 8.54 makes it possible for PeopleSoft applications to conform to the WCAG 2.0 standards. In Revision 3, the Interaction Hub product conforms to WCAG 2.0 AA standards.  

Where to Go For More Information 

There is a lot of information available on this new release.  The following documentation is available on the Oracle Technology Network and

PeopleSoft Portal Solutions Interaction Hub 9.1 Documentation Home Page.  Pretty much all related documentation is available here.

Here are some links to particularly useful items:

PeopleTools 8.54 Licensing Notes with the new content:

Tuesday Sep 23, 2014

Adapting to the new PeopleSoft Delivery Model

By now, most of you have heard that PeopleSoft change the way maintenance and enhancements are delivered with version 9.2 applications.  If you would like to find out more about the process and the life-cycle tools, lots of information can be found on the PeopleSoft Update Manager Home Page on My Oracle Support (Doc ID 1464619.1).  You can find details on how to set up the environment, what has changed, hardware and software pre-reqs and much, much more.  What is missing, is how the customer can get the most out of the process.

PeopleSoft has published a new white paper called Adapting to PeopleSoft Continuous Delivery.  In the paper it describes the benefits of the new life-cycle process and what organizations can do to benefit the most from the change.  Of course you can find the document on the PeopleSoft Information Portal,,  or just click on the link above.  When you think about how big of a change this is, it's worth a read.

 Look for this to be a hot topic at this years Oracle Open World 2014 and beyond.

Thursday Sep 18, 2014

PeopleTools Simplifies Internet Explorer Certifications

With the GA of PeopleTools 8.54 a couple months ago, customers have been reviewing the certification requirements for PeopleTools 8.54 as they plan their upgrades.  A number of questions have come up recently dealing with certified browsers.  Just last month, I blogged about the Internet Explorer requirements required to support the new Fluid UI.

We’ve made a change recently to simplify the Internet Explorer browser environment for PeopleTools.  Oracle has moved to model where we will support all of the operating systems that Microsoft supports for a particular release of IE.  When the certification details are reviewed on the Certifications tab in MyOracleSupport, we will no longer call out each of the supported operating systems.

Following this change, I’ve received some additional browser related inquiries.  Some customers were hoping that this would mean Windows XP could hang around in their environment a bit longer.  A question was raised as to whether or not we would support PeopleSoft running IE 11 on Windows XP. Yes, that’s the operating system that was released back on Oct 25, 2001.  The very simple answer is a very firm ‘NO’.  Microsoft’s mainstream support for Windows XP ended back in 2009, and extended support ended in of April of this year.  Microsoft is even attempting to make it clear that XP is dead.  PeopleSoft can’t support dead operating systems.

New IE browser releases will continue to require explicit certification testing prior to certification – at least for now.  When a new release is certified, it will be certified across all operating systems that Microsoft supports the release with mainstream support. 

Do you have a question on browser certifications?  For this or other platform certification questions, be sure to attend PeopleTools Roadmap – Platforms (session CON7590) at Openworld on Wednesday, Oct 1, at 12:45 in Moscone West - room 2022.  See you there!

Monday Sep 15, 2014

Come to Oracle Open World

Hope most of our readers will be coming to Open World this year.  We have so much great stuff to share this year, we want everyone to see it first-hand.  We also enjoy meeting many of our customers in person, and Open World is a fine opportunity to discuss a variety of topics with you.  Here is a nice promotional video from the PeopleSoft YouTube channel to give you some of the highlights.

Tuesday Sep 09, 2014

Open World Sessions Covering PeopleSoft's New Fluid UI

The new Fluid user interface is groundbreaking for us and our customers.  For that reason, we are offering several presentations and demos at Open World that cover the Fluid UI from different angles.  Some are general sessions of which Fluid is only a part, while some deal more directly and specifically with the subject.  If you are interested in learning about the Fluid UI from top to bottom, here are a selection of Open World sessions that should provide all you want to know.

General Sessions

GEN7438 -- PeopleSoft Strategy and Roadmap: Modern Solutions Delivered with Ease -- In this session, Oracle’s Paco Aubrejuan (senior vice president and general manager of PeopleSoft Development) shares the Oracle strategy for ongoing investment in its PeopleSoft product family.    Monday  12:00 - 12:45 MW   3004/6

CON7587 -- PeopleSoft General Session: Technology Update and Roadmap Oracle has produced game-changing results for PeopleSoft customers with the release of 9.2 applications.  Come and hear how PeopleSoft plans to further increase the value of applications by embracing technology.   Monday   1:45 - 2:30 MW   3004/6

PeopleTools Sessions

CON7595 -- PeopleSoft PeopleTools 8.54: PeopleSoft Fluid User Interface in Action    This session covers more than just Fluid, but it will provide information on how to get started with Fluid once you take PeopleTools 8.54.    Monday    3:00-3:45 MW 2022

CON7567 -- A Closer Look at the New PeopleSoft Fluid User Experience If you want to learn about the various features of the Fluid UI from a functional perspective and how Fluid will coexist with classic PeopleSoft, this is the session for you.    Monday   5:30 - 6:15 MW 2022

CON7588 -- PeopleSoft Mobility Deep Dive: PeopleSoft Fluid User Interface and More   This session is focused on mobile and how Fluid supports that, but it also covers Fluid from a developer's perspective     Wednesday      11:30 - 12:15      MW 2022

Application Sessions

CON7667 -- PeopleSoft Fluid User Interface: A Modern User Experience for PeopleSoft HCM on Any Device Tuesday   3:45   Palace Gold

CON7584 -- PeopleSoft 9.2 and Beyond: Unbelievable Innovation in Projects and Staffing (ESA) Wednesday    10:15   Westin Olympic

There are many more sessions that will touch on the Fluid UI to varying degrees.  Consult the Agenda Builder on Oracle's Open World site.  We recommend that you attend the panel discussions with PeopleTools development leaders as well as customer panel discussions.  You can also learn more at the PeopleSoft demo pods and Meet the Experts sessions. 

See you at Oracle Open World! 

Monday Sep 08, 2014

Learn More About PeopleSoft Activity Guides at Open World

PeopleSoft activity guides offer a wonderful means to guide your users through complex or infrequently performed business processes.  PeopleSoft applications deliver some great activity guides out of the box, but you can also configure your own quickly and with little effort using the PeopleTools Activity Guide Framework.  We'll be presenting a session at Oracle Open World '14 dedicated to Activity Guides.  Come to our session to see some of the activity guides that we deliver.  

We'll also demonstrate how to configure your own using the new Activity Guide WorkCenter in PeopleTools 8.54.

Interested in how Activity Guides will look in the new Fluid User Experience?  We'll provide a preview of that as well.

If you would like to improve user satisfaction and productivity while reducing the need for training and support, come to this session:

Session ID: CON7570
Session Title: PeopleSoft Activity Guides: Simplifying a Complex Process
Venue / Room: Moscone West - 2022
Date and Time: 9/30/14, 10:45 - 11:30

Thursday Aug 28, 2014

Going to Oracle Open World? PeopleSoft Your Primary Interest?

We look forward to Oracle Open World every year for a number of reasons.  Chief among them is the opportunity to interact with customers and partners in person.  We also relish the opportunity to show you the latest PeopleSoft applications and tools--the stuff we've been working on over the past year.  If you are attending the conference and building your schedule, there is a handy document on-line that provides information on most or all of the PeopleSoft-focused activities at the conference, including sessions/presentations, meet the experts, demos, exhibition schedules, SIG meetings, user group gatherings and receptions, and more.  It's going to be a great week!  Hope to see you there.

Tuesday Aug 26, 2014

Open World Session--Functional Overview of the PeopleSoft Fluid User Experience: The Home Page

PeopleTools 8.54 is a landmark release for Oracle/PeopleSoft, and you are starting to see a lot of information on it, both in this blog and elsewhere.  One of the most important aspects of this release is the new Fluid User Experience.  This is a broad-ranging subject, so you will see posts from a functional perspective (this post), a developer’s perspective, and announcements about Fluid applications that are being delivered by PeopleSoft.

Perhaps you’ve heard about how the Fluid user experience provides support for mobile applications.  While that is certainly true, Fluid offers much more than that.  What the Fluid UX really provides is the ability to access PeopleSoft applications across a variety of form factors from smart phones to tablets to desktops/laptops.  Fluid applications present a common user experience on a variety of devices regardless of screen size.  These applications are efficient and attractive as well, and offer the kind of user experience the modern work force is expecting.  So no matter how your users access PeopleSoft, they will be presented with the same intuitive user experience.  This post is the first of a series covering the main features that you will see in Fluid applications when you install them or if you develop some yourself.  We’ll also cover how to get started with Fluid/PeopleTools 8.54, and how new Fluid application pages will work with your existing applications.

We’ll start today with perhaps the most fundamental feature of the Fluid UX: the Home Page.  This page provides a base or launch pad for users to navigate to their essential work.  Home pages are designed for specific roles, so they contain all the essentials for each role without extraneous menus or content that might distract users.  In this way, Fluid Home Pages are conceptually similar to current home pages or dashboards, but Fluid home pages employ the new responsive UI that renders well on different form factors.

 Let’s look at the main features of the Home page.

The first thing you’ll notice about Home Pages is that they contain a variety of Tiles.  Tiles can serve as navigation mechanisms, but may also convey dynamic information.  Tiles are similar in purpose to pagelets, but are not as interactive.  They are responsive, however, and can automatically change size and position to accommodate different form factors.

Now let’s take a look at the Home Page header, which contains several useful features.  Central is the Home Page drop down menu.  This takes the place of tabs, and enables users to move among all the home pages that they use.  Users may serve in a variety of roles in an enterprise, and they may therefore have more than one Home Page—one for each role they play.  For example, a person may be a manager, but they are also an employee, and as such they have different activities and tasks they perform in both those roles.  They would likely have different home pages for those different roles. 

 Next is the PeopleSoft Search widget.  This provides for a search-centric navigation paradigm, and enables users to search from almost anywhere within their PeopleSoft system.  In addition, with the new PeopleSoft search, users can search across pillars and retrieve results from all their PeopleSoft content.  The search results are even actionable, so users can often complete a task right from the search results page.

Notifications are a handy mechanism that lets users know when there are tasks requiring their attention.  The Notifications widget displays the number of items requiring attention.  When the user clicks the widget a window displays the sum of all notifications from all applications to which the user has access.  The user can act on those items directly from the Notifications window.

Next is the Actions widget.  This menu is configurable, but one of the main actions available is Personalizations. This takes the user to a page where they can add or remove tiles from a Home Page, delete Home Pages, or even create new home pages and configure them.

Finally, and perhaps most importantly, we have the Navigation Bar widget.  This opens the Nav Bar, which enables users to get anywhere in their PeopleSoft system.  The Nav Bar is flexible configurable, powerful and intuitive.

The Nav Bar is a rich topic in its own right, and will be covered in a separate blog post in the near future.  In fact, the Fluid user experience is a large subject, so we’ll be posting many more articles describing its features in greater depth.  We’ll also provide a taste of developing Fluid applications.

If you would like more information on the Fluid UX (and everything PeopleSoft) please see the PeopleSoft Information Portal.

We will also be covering the Fluid UX in great depth in several sessions at Oracle Open World.  Come see us at the conference!  You’ll not only acquire useful information, but you can talk with us personally and see live demos of these features.  Here are a few sessions in particular that cover the Fluid UX:

  • A Closer Look at the New PeopleSoft Fluid User Experience (CON7567)
  • PeopleSoft Mobility Deep Dive: PeopleSoft Fluid User Interface and More (CON7588)
  • PeopleSoft Fluid User Interface: A Modern User Experience for PeopleSoft HCM on Any Device (CON7667)
  • PeopleSoft PeopleTools 8.54: PeopleSoft Fluid User Interface in Action (CON7595)
These sessions cover a wide variety of subjects from the functional (for end users and SMEs) to the technical (for developers).

Friday Aug 15, 2014

PeopleTools 8.54 Upgrade Now Available

We recently announced that PeopleTools 8.54 is generally available.  Now we are happy to announce that PeopleTools 8.54 Upgrade is also available for customers upgrading to 8.54 from earlier releases.  This documentation home page provides a wealth of information on upgrading to this important release.

Thursday Aug 14, 2014

PeopleTools 8.54 – New Functionality, New Browser Releases

PeopleTools 8.54 has numerous enhancements to offer, but it does have some browser requirements that go along with it as well.  As customers look at the much improved user interface along with other enhancements being delivered in PeopleTools 8.54, they will look to take advantage of the release and plan their upgrade.  As they plan, diligent customers will review certifications and notice that PeopleTools 8.54 certifies only newer browser releases.  For Internet Explorer, IE 9 is the absolute minimum for the Classic UI, and IE 11 (or higher) is required to take advantage of the new Fluid UI.  As they continue to prepare for the upgrade, some may discover that they have older applications that have hard requirements for a less than current IE release.  Can you say IE 8?  I have come across a couple scenarios already where customers have that one critical application that hasn’t been updated in 5+ years and requires the use of IE 8; it can’t work with IE9 or above.  Another situation I’ve seen is where a customer isn’t scheduled to roll out IE 9 (or above) to their user base prior to their scheduled go live date.

As they evaluate options, some customers facing this situation are able to implement a dual browser environment using Chrome or Firefox for PeopleSoft, and an older IE browser required for antiquated applications.  Other customers have begun to ask what PeopleTools functionality might simply not work if they decide to move forward with an uncertified browser environment.  Since we test our software with certified browser combinations, we sometimes aren’t sure which features might be partially supported by older browsers, and which simply won’t work.

The problem is that older versions of Internet Explorer simply did not contain the functionality that current browsers have.  While those versions render HTML and CSS content, they often do so in very specific, non-standard fashion.  A state of the art application like PeopleSoft relies on rich functionality implemented in the latest versions of the HTML and CSS standards.  PeopleSoft utilizes AJAX and the latest accessibility suggestions as outlined in the Web Accessible Initiative – Accessible Rich Internet Applications Suite (WAI-ARIA).  IE 8 and previous browsers were not designed to support this functionality adequately, and cannot deliver the performance that modern browsers do.

We expect that the following areas would be problematic if using IE 8 or (gulp) something older with the Classic UI.  Of course, Fluid UI functionality will not work.

  • Layout issues
  • Nonfunctional breadcrumbs
  • Accessibility problems
  • Performance issues
  • Problematic charts and graphs
  • Mobile Application Platform (MAP)

Note that there are almost certainly other issues that would arise from the use of outdated and uncertified browsers.

As you make plans to roll out the best release of PeopleTools yet, we STRONGLY recommend that you use only certified environment components.  We test and certify environments for a reason - so that we can find as many issues as possible, before you do.  Should you find a bug we missed, our Support organization stands ready to assist you in obtaining a resolution in your certified environment.  We want your roll out to be as smooth as possible - take advantage of our testing and give your users the best experience available.

Monday Aug 04, 2014

PeopleTools 8.54: Accessibility

This entry is one of a series of posts that will introduce readers to important features of this landmark release.

PeopleTools has long supported accessibility, and with PeopleTools 8.54 we are able to conform to WCAG 2.0 AA standards.  This means that upcoming PeopleSoft applications that are built on PeopleTools 8.54 will be designed to conform to those standards.  Customers that build pages, add-on applications, or customizations can also create conforming pages using PeopleTools 8.54. Most enterprises--especially those with a global footprint--are requiring WCAG conformance for the software they use.  In fact many companies that operate in the U.S. only are using the WCAG standards as the basis for their requirements.

Web Content Accessibility Guidelines (WCAG) are part of a series of guidelines published by the W3C's Web Accessibility Initiative. Their goal is to make content accessible, primarily for disabled users but also for all user agents, including highly limited devices, such as mobile phones. The current version (2.0) of the guidelines is also an ISO standard: ISO/IEC 40500:2012. WCAG 2.0 is an international standard used in most countries that enforce accessibility regulations. The new standard provides additional requirements to address new web technologies and has become the standard by which many organizations monitor software compliance. WCAG 2.0 extends standards described in WCAG 1.0 as well as the U.S.-specific regulations described in section 508 of Federal access standards.

Thursday Jul 31, 2014

Correction: PeopleSoft Interaction Hub Support Plans

In a recent post, we said that Extended Support for the PeopleSoft Interaction Hub was ending in October 2014.  To be clearer, Extended Support for release 9.0 is ending on that date.  Extended Support for release 9.1 and its revisions will be available until at least October 2018.  Sustaining support will be available for those releases beyond the Extended Support dates.  Look for the release of Revision 3 of the Interaction Hub soon.

Friday Jul 11, 2014

Oracle-PeopleSoft is pleased to announce the general availability of PeopleTools 8.54

PeopleTools is proud to announce the release of PeopleTools 8.54.  This is a landmark release for PeopleSoft, one that offers remarkable advances to our applications and our customers.  We are particularly excited about the new PeopleSoft Fluid User Experience.  With this, our applications will offer a UI that is simple and intuitive, yet highly productive and that can be used on different devices from laptops to tablets and smart phones. 

We’ve also made important improvements in reporting and analytics, life-cycle management, security, integration technology, platforms and infrastructure, and accessibility.

To get the details about everything this wonderful new release has to offer, visit these sites: 
                + Release Notes
                + Release Value Proposition
                + Cumulative Feature Overview Tool
                + Installation Guides
                + Certification Table
                + Browser Compatibility Guide
                + Licensing Notes
Today, PeopleTools 8.54 is Generally Available for new installations.  Customers that want to upgrade to 8.54 from earlier releases will be able to upgrade in the near future when the 02 patch is available.  

Many of our customers have shown interest in Fluid and have asked us the best way to get productive quickly.  Our answer is to use the working examples they will find in the upcoming PSFT 9.2 application images.


This blog provides information to the PeopleSoft community, about PeopleSoft Technology, otherwise PeopleTools.

For information about PeopleSoft see the PeopleSoft Strategy Blog.

For information about PeopleTools 8.53 and 8.54 see the PeopleTools Patch Updates.


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