Friday Nov 09, 2012

PeopleTools Collateral Available

We've posted a lot of documentation including presentations, white/red papers, data sheets, and other useful collateral on, a public site.  If you are seeking detailed information on a particular topic, this is a good place to start.  It's a bit hard to find so I'm posting it here.

This resource library contains collateral on general PeopleTools, user experience and interaction--including the PeopleSoft Interaction Hub, platforms, security, life-cycle management, reporting and analytics, integration, and accessibility.  There are also links to video feature overviews, viewlets, and appcasts, and the latest release information.

There is much valuable information here, so if you need information about PeopleTools and related information, start here.

Monday Oct 08, 2012

What is the difference between Workcenters, Dashboards, and the Interaction Hub?

Oracle Open World has just concluded.  Over the course of the conference, we presented several sessions covering different aspects of the PeopleSoft user experience, including Workcenters, Dashboards, and the PeopleSoft Interaction Hub (formerly known as the PeopleSoft Applications Portal).  Although we've produced collateral on these features and covered them in sessions, it became apparent at the conference that customers still have many questions about the these products, including how they are licensed, how they are installed, what their various purposes are, and how they can be used together synergistically.

Let's Start with Licensing and Installation

As you may know, we've extended the restricted use license (RUL) for the Interaction Hub.  This grants customers with PeopleTools 8.52 licenses the right to install the Interaction Hub for free for use as specified in the Tools license notes.  Note that this means customers receive a restricted use license for the Interaction Hub that doesn't cost them an additional license fee, but it is a separate product, not part of PeopleTools or PeopleSoft applications, and is a separate installation.  This means customers must provide the infrastructure to install and run the Hub, just like any other application.  The benefits of using the Hub to unify your PeopleSoft user experience can be great.  PeopleSoft applications have not yet delivered instances of the Hub with their products, though they may in the future.

Workcenters and Dashboards, on the other hand, are frameworks provided by PeopleTools.  No other license is required, and no additional installation of a separate product is needed (apart from PeopleTools and PeopleSoft applications).  PeopleSoft applications are delivering instances of the workcenters and dashboards with their products.  Some are available now, and more are coming in future releases.  These delivered workcenter and dashboard instances require no additional licenses, and no additional installations beyond Tools and the applications that provide them.  In addition, the workcenter and dashboard frameworks provided by PeopleTools can be used by customers to build their own workcenters and dashboards, and it's quite easy and simple to do so.

What are Their Differences?  What Purposes do they Serve?

Workcenters, Dashboards and the Interaction Hub appear somewhat similar.  They all contain pagelets, and have some visual characteristics in common.  However, their strengths and purposes are very different, and they were designed to provide different benefits to your PeopleSoft ecosystem.

Workcenters and Dashboards have the following characteristics:

  • Designed for specific roles
  • Focus on the daily tasks of those roles
  • Help to streamline the work performed most often
  • Personal view of my work world
  • Makes navigation and search easier and quicker, particularly for transactions and decision support
  • Reports and data needed for day-to-day work
  • Personalizable, but minimal
  • Delivered by PS Apps, but can be altered by customer for their requirements
  • Customers can create their own
  • Workcenters can be used for guided processes 

The Interaction Hub is designed to aggregate content from multiple applications, and is is used to unify the user experience of those applications.  It offers a rich, web site-based user experience, and is often used to provide access to infrequently performed activities like benefits enrollment, payroll inquiries, life event changes, onboarding, and so on.

  • Full-featured and robust
  • Centrally administered
  • Pushed to large audience
  • Broad info like Company News
  • Infrequent activities like benefits, not day-to-day tasks
  • Self-service, access to employer info
  • Central launch point for other activities and can navigate to workcenters and dashboards
  • Deployed by customers or consultants, instances not delivered by PeopleSoft (at this time)
  • Content management
  • Unified PS application navigation

Although these products are quite different and serve different purposes in your PeopleSoft environment, they can be used together to provide a richer, more efficient and engaging user experience for your all your user communities.

Monday Sep 24, 2012

News you can use, PeopleTools gems at OpenWorld 2012

Here are some of the sessions which may not have caught your eyes during your scheduling of events you would like to attend at this year's Open World!


PeopleSoft Technology Roadmap

Jeff Robbins

Mon, Oct 1

4:45 PM

Moscone West, Room 3002/4

Jeff's session is always very well attended. Come to hear, and see, what's going to be delivered in the new release and get some thoughts on where PeopleTools and the industry is heading.


Delivering a Ground-Breaking User Interface with PeopleTools

Matt Haavisto

Steve Elcock

Wed, Oct 3

3:30 PM

Moscone West, Room 3009

This session will be wonderfully engaging for participants.  As part of our demonstration, audience members will be able to interact live and real-time with our demo using their smart phones and tablets as if you are users of the system.


A Great User Experience via PeopleSoft Applications Portal

Matt Haavisto

Jim Marion

Pramod Agrawal

Mon, Oct 1

12:15 PM

Moscone West, Room 3009

This session covers not only the PeopleSoft Portal, but new features like Workcenters and Dashboards, and how they all work together to form the PeopleSoft ecosystem.


Implementing a PeopleSoft Maintenance Strategy with My Update Manager

Mike Thompson

Mike Krajicek

Tue, Oct 2

1:15 PM

Moscone West, Room 3009

The LCM development team will show Oracle's My Update Manager for PeopleSoft and how it drastically simplifies deciding what updates are required for your specific environment.


Understanding PeopleSoft Maintenance Tools & How They Fit Together

Mike Krajicek

Wed, Oct 3

10:15 AM

Moscone West, Room 3002/4

Learn about the portfolio of maintenance tools including some of the latest enhancements such as Oracle's My Update Manager for PeopleSoft, Application Data Sets, and the PeopleSoft Test Framework, and see what they can do for you.


PeopleTools Product Team Panel Discussion

Jeff Robbins

Willie Suh

Virad Gupta

Ravi Shankar

Mike Krajicek

Wed, Oct 3

5:00 PM

Moscone West, Room 3009

Attend this session to engage in an open discussion with key members of Oracle's PeopleTools senior management team. You will be able to ask questions, hear their thoughts, and gain their insight into the PeopleTools product direction.


Securing Your PeopleSoft Integration Infrastructure

Greg Kelly

Keith Collins

Tue, Oct 2

10:15 AM

Moscone West, Room 3011

This session, with the senior integration developer, will outline Oracle's best practices for securing your integration infrastructure so that you know your web services and REST services are as secure as the rest of your PeopleSoft environment.


Performance Tuning for the PeopleSoft Administrator

Tim Bower

David Kurtz

Mon, Oct 1

10:45 AM

Moscone West, Room 3009

Meet long time technical consultants with deep knowledge of system tuning, Tim Bower of the Center of Excellence and David Kurtz, author of "PeopleSoft for the Oracle DBA". System administrators new to tuning a PeopleSoft environment as well as seasoned experts will come away with new techniques that will help them improve the performance of their PeopleSoft system.


Advanced Management of Oracle PeopleSoft with Oracle Enterprise Manager

Greg Kelly

Milten Garia

Greg Bouras

Thurs Oct 4

12:45 PM

Moscone West, Room 3009

This promises to be a really interesting session as Milten Garia from CSU discusses lessons learned during the implementation of Oracle's Enterprise Manager with the PeopleSoft plug-in across a multi campus environment. There are some surprising things about Solaris 10 and the Bourne shell. Some creative work by the Unix administrators so the well tried scripts and system replication processes were largely unaffected.


New Functional PeopleTools Capabilities for the Line of Business User

Jeff Robbins

Tues, Oct 2

5:00 PM

Moscone West, Room 3007

Using PeopleTools 8.5x capabilities like: related content, embedded help, pivot grids, hover-over, and more, Jeff will discuss how these can deliver business value and innovation which will positively impact your business without the high costs associated with upgrading your PeopleSoft applications.

Check out a more detailed list here.

We look forward to meeting you all there!

Tuesday Sep 18, 2012

New Paper on the PeopleSoft Interaction Hub-PeopleTools Relationship

A new paper has just been published that explains the relationships and dependencies between the PeopleSoft Interaction Hub (formerly the PeopleSoft Applications Portal), and PeopleTools.  This paper will help you understand which versions of the Hub work with which versions of Tools. 

The paper contains information on how new customers can install the PeopleSoft Interaction Hub, and existing PeopleSoft Interaction Hub customers can apply PIH 9.1 Feature Pack 1 functionality if they are on an earlier version. It also describes how PeopleSoft Interaction Hub releases are aligned with PeopleTools releases, the general upgrade process within the Feature Pack model, and how customers can expect this to work with subsequent feature packs, maintenance packs, and bundles.

You can get the paper from Oracle support.

Friday Sep 07, 2012

PeopleSoft and PeopleTools at Oracle OpenWorld 2012

From Jeff Robbins

Oracle Open World is once again just around the corner.  This is a huge event for Oracle with thousands of individual sessions that cover all sorts of topics.  Here’s a link to a note from Paco Aubrejuan about PeopleSoft’s plans for this year’s conference: [link:]

Each year, PeopleTools sessions prove to be among the highest rated and best attended sessions of the conference. Once again we’ve put together a broad program of sessions and a great Hands on Lab, so be sure to use the Open World Schedule Builder to pre-register for the sessions you think will be of greatest value to you: [link:]

Highlights of our program include:

· Customer success with PeopleTools 8.52

· Great new features of the upcoming PeopleTools 8.53

· PeopleSoft’s new mobile solutions

· Innovative technologies for your PeopleSoft system: Integration, User Experience, Lifecycle Management and more

We’re excited about all that we have planned and look forward to seeing you there.  Stop by the DEMOGrounds to ask questions, see new features or just say hello.

See you all there


Monday Aug 20, 2012

Open World: PeopleSoft Preconference Training Opportunity

If you are attending Open World this fall, you may want to take advantage of some additional PeopleSoft training that will be available.  Finding time to squeeze training into your schedule is never easy, so you may want to consider attending Oracle University’s Preconference training.  This is a one-day event held on Sunday, September 30th from 8:00 a.m.-3:30 p.m. at the Hilton or Hotel Nikko.  You can choose from a couple of PeopleSoft sessions (and Fusion sessions) that are delivered in an accelerated, seminar-style format.  This is a particularly convenient way to get training if you are short on time.


·         PeopleSoft Test Framework Script Creation and Optimization

·         New Integration Technologies for PeopleTools 8.52

·         Oracle Fusion Applications: Security Fundamentals


Get the details about the event here.  To register for the training, just add it to your Oracle OpenWorld pass from the conference registration pages

Saturday Jul 07, 2012

Oracle PeopleSoft PeopleTools 8.53 Release Value Proposition (RVP) published

The Oracle PeopleSoft PeopleTools 8.53 Release Value Proposition (RVP) can be found at:

The PeopleSoft PeopleTools 8.53 release continues Oracle’s commitment to protect and extend the value of your PeopleSoft implementation, provide additional technology options and enhancements that reduce ongoing operating costs and provide the applications user a dramatically improved experience.

Across the PeopleSoft product development organization we have defined three design principles: Simplicity, Productivity and Total Cost of Ownership. These development principles have directly influenced the PeopleTools product direction during the past few releases.

The scope for the PeopleTools 8.53 release again builds additional functionality into the product as a result of direct customer input, industry analysis and internal feature design. New features, bug fixes and new certifications found in PeopleTools 8.53 combine to offer customers improved application user experience, page interaction, and cost-effectiveness.

Key PeopleTools 8.53 features include:

· PeopleSoft Styles and User Interaction Model

· PeopleSoft Data Migration Workbench

· PeopleSoft Update Manager

· Secure by Default Initiative

Be sure to check out the PeopleSoft Update Manager.

Many other things are also happening in this time frame.

· See the posting on the PeopleSoft Interaction Hub

· The application 9.2 RVPs will also be published over the next few months

· If you haven't seen it, check out John Webb's posting on the PeopleSoft Information Portal

Thursday Jul 05, 2012

Oracle OpenWorld is on the Horizon

Oracle OpenWorld 2012 is only a few months away, and we're excited about our slate of sessions and other activities scheduled this year.  PeopleSoft sessions are perennially among the best attended and well-received sessions, and we plan to keep that trend going. We have a full complement of sessions planned, from updates for some of your yearly favorites to lots of completely new topics.  Some of the long-standing favorites include the PeopleSoft Technology Roadmap, PeopleTools Tips and Techniques and a number of candid panel discussions.

Coverage of the latest trends include new sessions on PeopleSoft on mobile platforms, PeopleSoft's new user experience and interaction model, advances in reporting and analytics and employing virtualization to reduce costs.  The PeopleTools team is also working closely with Applications groups this year to demonstrate to users how advances in PeopleTools will have a direct and beneficial impact on the latest applications releases.  There are plenty of sessions for developers and administrators as well, from sessions on enhancing, integrating, maintaining, and securing your applications, to tuning for performance.  We'll also update you on the latest platform roadmap.

In addition to these conventional sessions, we will of course be manning the demo pods, where you'll be able to see the latest functionality first hand. We plan to engage in lots of direct customer interaction.  One of the highlights each year for our team as well as attendees is the session in which a panel of senior PeopleTools leaders talks candidly and engages in open Q&A with customers about our products.  This is definitely a discussion worth joining in on.

Keep your eyes on this blog in the coming weeks for details on many of the sessions we have planned.  We look forward to seeing you at OpenWorld 2012!

Wednesday Jun 27, 2012

Introducing the PeopleSoft Interaction Hub

The PeopleSoft Applications Portal has just been re-branded as the PeopleSoft Interaction Hub.  It's not just a name change, however.  As part of our ongoing efforts to deliver a richer user experience to PeopleSoft customers, Oracle/PeopleSoft is now offering an extended restricted use license (login required) of the PeopleSoft Interaction Hub free with PeopleTools.  This change extends the existing restricted use license to include the following additional capabilities:

  • Dynamic Unified Navigation.  Enables customers to easily provide seamless, unified navigation among their entire PeopleSoft application portfolio.
  • Site-wide branding.  Makes it easier to brand your ecosystem and provide a vivid, contemporary appearance for your applications.

These additions augment the capabilities provided in the previous restricted use license, which remain available: creation and use of collaborative workspaces, and pre-built collaborative services for use in related content.  (See the license notes (login required) for a complete list of everything that is granted with the PeopleTools license.)

PeopleSoft is moving to deliver a contemporary user experience for your applications users, and the this license change supports that direction.  In addition, the name change reflects our positioning of the PeopleSoft Interaction Hub as a primary means for unifying your PeopleSoft ecosystem, and providing a richer, web-site-based user experience rather than a pillared, application-based experience.

See this white paper to get an idea of some of the capabilities that you can employ with the PeopleSoft Interaction Hub to enhance the PeopleSoft user experience.  In addition, this red paper provides valuable 'how-to' guidance.  In the near future we will be producing a best practices guide for deployment.  In the mean time, the most recent release/feature pack of the PIH automates the setup of unified navigation with a Workcenter specifically supporting Unified Navigation. This Workcenter guides administrators through the setup process, and streamlines things.  See this data sheet for additional guidance on the restricted use license.

So what should customers do if they still want to use the PeopleSoft Interaction Hub for traditional portal purposes?  Customers can employ the PIH's full capabilities such as multiple site deployment/management and content management, by buying the full, unrestricted license. We are continuing to enhance the product, and it remains part of Applications Unlimited, and we have some exciting features planned.

Tuesday May 29, 2012

Partner Showcase -- GreyHeller

This is the next in a series of posts spotlighting some of our creative partners.  GreyHeller is a PeopleSoft-focused software company founded by PeopleTools alumni Larry Grey and Chris Heller.  GreyHeller’s products focus on addressing the technology needs of PeopleSoft customers in the areas of mobile Enablement, reporting/business intelligence, security, and change management.  The company helps customers protect and extend their investment in PeopleSoft.

GreyHeller’s products and services are in use by nearly 100 PeopleSoft customers on 6 continents.  Their product solutions are lightweight bolt-ons--extensions to a customer’s PeopleSoft environment requiring no new infrastructure.  This makes for rapid implementations.

A major area of interest for PeopleSoft customers these days is mobile enablement.  GreyHeller's current mobile implementations include the following customers:

  • Texas Christian University (Live:  TCU student newspaper article here)
  • Coppin State University (Live)
  • University of Cambridge (June go-live)
  • HealthSouth (June go-live)
  • Frostburg State Univrsity (Q3 go-live)
  • Amedisys (Q3 go-live)
GreyHeller maintains a PeopleTools-focused blog that provides tips, techniques, and code snippets aimed at helping PeopleSoft customers make the most of their PeopleSoft system.  In addition to their blog, the GreyHeller team conducts and records weekly webinars that demonstrate latest PeopleTools features and Tips and techniques.  Recordings of these webinars can be accessed here.

Visit GreyHeller’s web site for more information on the company and its work.

Tuesday May 08, 2012

Partner Showcase -- IntraSee, Inc.

This is the next in a series of posts spotlighting some of our creative partners.  IntraSee , Inc. specializes in portal design and deployment, and providing practical solutions for implementing an Enterprise 2.0 strategy.  They help PeopleSoft customers understand their essential requirements and guide them to a successful user-centric technology strategy with implementations that meet the needs of business.

IntraSee has been successful with an impressive array of PeopleSoft customers from large commercial enterprises, to government agencies and major universities.  Their projects cover a wide range of businesses.  One of their customers' designs recently won an award from the International Association of Human Resources Information Management.  See a presentation with examples here.

IntraSee's approach is to deliver designs that require little or no customizations, but rather, are done as configurations or low-maintenance bolt-ons to PeopleSoft systems. They recognize that content and portals are essential to supporting modern business ecosystems.

Visit IntraSee's web site for more information on the company and their work.  You can also see an interview with IntraSee President Andrew Bedize about their partnership with Oracle.  

Thursday Apr 12, 2012

Oracle Hosts Successful PeopleSoft Customer Advisory Board Meetings

Last week, Oracle hosted the annual Customer Advisory Board meetings for various PeopleSoft applications, including the PeopleTools CAB.  The three day event at the Oracle headquarters brought together over 90 customers, with over 170 representatives taking part.  This was the largest CAB event PeopleSoft has had to date.  The focus of the event was to share our vision for PeopleSoft, and gain valuable input from our customer base on our direction and focus areas. 

The customer feedback we received for the event was extremely positive, matching the sentiment on our side.  The information our CAB members provided was excellent; it will help ensure that we focus on the areas that matter most to our customers.   I’d like to thank all the customers that took the time out of their schedules to hear where we’re looking to go in the future, and provide guidance on how we can best assist our customer base on remaining successful in the marketplace.

Thursday Mar 29, 2012

Partner Showcase - Succeed

As the first of an occasional series where we showcase some of our more creative consulting partners, Succeed, based in the UK, has produced this video showing the use of open source tools with PeopleSoft.
(note this opens in a new window)

Succeed is one of the feeds on the Google reader feed on this PeopleTools blog page, but you can go directly to their blog here:

You can see the Google feeds in the right hand navigation panel, scroll to see "Bookmarks" 

Configuring WS-Security with PeopleSoft Web Services

I was speaking with a customer a few days ago about PeopleSoft Web Services.  The customer created a web service but when they went to deploy it, they had so many problems configuring ws-security, they pulled the service.  They spent several days trying to get it working but never got it working so they've put it on hold until they have time to work through the issues.

Having gone through the process of configuring ws-security myself, I understand the complexity.  There is no magic 'easy' button to push.  If you are not familiar with all the moving parts like policies, certificates, public and private keys, credential stores, and so on, it can be a daunting task.  PeopleBooks documentation is good but does not offer a step-by-step example to follow.  Fear not, for those that want more help, there is a place to go.

PeopleSoft released a Mobile Inventory Management application over a year ago.  It is a mobile app built with Oracle Fusion Application Development Framework (ADF) that accesses PeopleSoft content through standard web services.  Part of the installation of this app is configuring ws-security for the web services used in the application. 

Appendix A of the PeopleSoft FSCM91 Mobile Inventory Management Installation Guide is called Configuring WS-Security for Mobile Inventory Management.  It is a step-by-step guide to configure ws-security between a server running Oracle Web Server Management (OWSM) and PeopleSoft Integration Broker.  Your environment might be different, but the steps will be similar, and on the PeopleSoft side, Integration Broker will remain a constant.

You can find the installation guide on Oracle Suport.  Sign in to and search for document 1290972.1.  Read through Appendix A for more details about how to set up ws-security with PeopleSoft web services.

Thursday Mar 08, 2012

PeopleSoft and Social Media

Besides this blog, there are lots of public sources for information on PeopleSoft and PeopleTools, particularly in social media.  YouTube contains some great video feature overviews, webcasts, and interviews.  PeopleSoft's pages on Facebook and Twitter give you fresh and current information on all sorts of topics related to PeopleSoft.  You can also interact and collaborate directly with PeopleSoft employees and other customers.  These sites are not limited to PeopleTools, but cover a broad range of PeopleSoft applications and technology.

PeopleSoft on Facebook

PeopleSoft on Twitter

PeopleSoft on YouTube


This blog provides information to the PeopleSoft community, about PeopleSoft Technology, otherwise PeopleTools.

For information about PeopleSoft see the PeopleSoft Strategy Blog.


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