Monday Jan 20, 2014

The Value of Support: The Innovation of PeopleSoft 9.2 and the New Release Model

Recently I, was interviewed about the new innovations in PeopleSoft 9.2.  View this video here to learn more about the modern capabilities in PeopleSoft 9.2 that can help customers, like you, be more productive, reduce costs, and maximize your investment in PeopleSoft. 


I also talked about how Oracle delivers new capabilities in PeopleSoft 9.2 and Oracle's new delivery model for PeopleSoft, which allows Oracle Premier Support customers to choose when they want to adopt new features and functions. 


Supporting Resources

Monday Oct 08, 2012

Support Changes for PeopleSoft Applications

To ensure Oracle’s PeopleSoft applications customers continue to receive world class support from Oracle and have ample opportunity to upgrade to PeopleSoft Release 9.2, Oracle recently announced the following changes to Oracle’s Lifetime Support:

  • Extended Support for PeopleSoft Release 9.0 until June 2015
  • Waiver of Extended Support Fees on PeopleSoft Release 9.0
  • Waiver of Extended Support Fees on PeopleSoft Release 9.1

The extension of Oracle Extended Support for PeopleSoft Release 9.0 applications from various months in 2014 to June 2015 is documented in the “Oracle Lifetime Support Policy” for Oracle Applications found here: http://www.oracle.com/us/support/library/lifetime-support-applications-069216.pdf

The waiver of Oracle Extended Support uplift fees on PeopleSoft Release 9.0 and PeopleSoft Release 9.1 applications is documented in the “Oracle Software Technical Support Policies” found here: http://www.oracle.com/us/support/library/057419.pdf

Furthermore, Oracle also recently announced Oracle Advanced Customer Support (ACS) service offerings for PeopleSoft Payroll for North America and PeopleSoft Global Payroll Release 8.9* to provide tax, legal, and regulatory updates. For more information on the Oracle Advance Customer Support (ACS) service offerings contact acsdirect_us@oracle.com.

*select country extensions only including: France, Spain, Mexico, United Kingdom, India, Australia, and New Zealand

Sunday Oct 07, 2012

PeopleSoft 9.2 Release Notes Available For Customers and Partners / New Extended Support Info for PeopleSoft 9.0 and 9.1

Last week at Oracle Open World we announced the following changes to PeopleSoft support:

  • The PeopleSoft 9.0 Extended Support window has been lengthened to June 2015. (Includes PeopleSoft HCM, FSCM, CRM)
  • All Extended Support fees for PeopleSoft 9.0 have been waived through the June 2015 date.
  • All Extended Support fees for PeopleSoft 9.1 have been waived through their 2017 dates.

These changes provided customers with more flexibility to plan for the adoption of PeopleSoft 9.2. You can start your upgrade planning today, as PeopleSoft 9.2 Release Notes provide extensive documentation on 9.2 features. Access the Prerelease Notes on My Oracle Support to start planning your upgrade.

PeopleSoft HCM 9.2 Prerelease Notes: Doc ID 1494911.1

PeopleSoft FSCM 9.2 Prerelease Notes: Doc ID 1495347.1

About

This blog is dedicated to topics focused on PeopleSoft Applications, including Human Capital Management, Financials, Enterprise Service Automation, Asset Lifecycle Management, Procurement, Supply Chain and Customer Relationship Management.

For information about legislative updates to our PeopleSoft Applications see the PeopleSoft Legislative Updates Blog.

For information about PeopleTools see the PeopleSoft Technology Blog.

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