Monday Jun 17, 2013

10 Innovations in PeopleSoft 9.2 - #3 Enhanced Supplier and Employee Self-Service in Supplier Relationship Management

PeopleSoft Supplier Relationship Management has introduced enhanced Supplier and Employee self service capabilites in PeopleSoft 9.2.

Self-Service Supplier Onboarding:  New self-service supplier onboarding was introduced in PeopleSoft FSCM Release 9.2 and is part of PeopleSoft’s larger Supplier Lifecycle Management Initiative.

Onboarding new suppliers and managing supplier changes is a major undertaking for many organizations. Often, the tasks that are involved include a combination of online forms, printed forms, emails, fax, phone calls, sticky notes with reminders of supplier changes, and finally manually entering or updating the information into the system and hope there are not too many manual errors. PeopleSoft FSCM Release 9.2 now electronically automates the entire onboarding process for suppliers. Imagine, an intuitive step-by-step configurable registration process that includes Duplicate Supplier Checking, Office of Foreign Asset Control (OFAC) denied parties screening, and approval workflow to ensure that only approved supplier are included in your supplier master; collaboration tools for sending notifications or gathering additional attributes about suppliers; and configurable profile questions for capturing information and attachments to help with Supplier Qualifications. The new step-by-step registration process can be configured to be accessible on your organization’s public website for unsolicited requests, by email invitation only, by your internal employees, or any combination of these three methods. And all of this is included with your existing Purchasing and Payables license only! In addition, the PeopleSoft Strategic Sourcing bidder registration now uses the same self-service registration as used for suppliers, especially useful for onboarding new bidders and suppliers on your public website all through one set of registration pages.


Employee Self-Service: When ordering goods or services through PeopleSoft eProcurement, users are looking for a more intuitive and configurable user experience, mirroring what they are used to seeing on consumer shopping sites. To achieve this, for Release 9.2 of eProcurement, we enhanced the user interface and added configuration capabilities to provide a simple consumer-like shopping experience,
while still allowing for all of the complexity (overriding shipping line and distribution information, and so on) for users who require those features. Enhanced search capabilities and results to support the new Transparent Punchout capability, leveraging our new Secure Enterprise Search (SES) functionality. The search fields that appear will be easily tailored by users to hide irrelevant fields, and the use of role actions will control what capabilities a particular user is allowed. PeopleSoft eProcurement now provides usability enhancements to the Checkout page to provide a cleaner look and feel, with role actions controlling whether a requester can override the shipping line or distribution details. With these new usability and functional improvements, we now provide an intuitive consumer-like ordering experience that can be uniquely tailored for individual users of the system, reducing the need for extensive training and novice user errors, and improving overall efficiency when ordering indirect goods or services.

Check out the new user experience in PeopleSoft 9.2 ePRO by viewing this Video Feature Overview on the PeopleSoft YouTube Channel:  ePRO 9.2

Enabling the Mobile WorkforceEmployees are often called upon to do their daily tasks while away from their desks...meetings, conferences and day-to-day demands on their time sometimes makes it difficult to complete even the most mundane task of requisitioning supplies or requesting a service.  In 9.2, PeopleSoft SRM provides an easy-to-use mobile requisitioning capability optimzed for a personal tablet device that allows a user to quickly and easily enter a requisition by browsing through a catalog, doing a targeted search, or even by accessing their "favorites". Users may interact with the system much like they are used to on the more popular consumer shopping sites.  This new application is delivered as part of the PeopleSoft eProcurement module with no additional license needed.

Check out the new Mobile ePRO application delivered in PeopleSoft 9.2 by viewing this Video Feature Overview on the PeopleSoft YouTube Channel: Mobile ePRO

Oracle is continuing to invest in PeopleSoft Applications and Technology to deliver value to your existing PeopleSoft Supplier Relationship Management investment.  Please visit the following website to get more information on what PeopleSoft 9.2 provides for your organization: www.peoplesoft92.com

Monday Apr 01, 2013

10 Innovations in PeopleSoft 9.2 - #10 Navigation With PeopleSoft Search and Related Actions

Welcome to the first in a series on ten major innovations delivered in PeopleSoft 9.2.     We begin the countdown at # 10 looking at the new PeopleSoft Search and Related Actions capabilities.    A number of our topics for this series will focus on user experience improvements that fundamentally change the way work gets accomplished in PeopleSoft.   PeopleSoft 9.2 is a pivotal release delivering on a new standard for enterprise wide  navigation.  This goes well beyond simply reducing clicks (which is certainly a benefit)  and provides a holistic approach for users that matches system behavior with user expectations.   To put it another way, the way the users thinks about their work is in alignment with how it can be accomplished.    There are several ways that this is enabled including Activity Guides, Train Stops, and WorkCenters that offer a high degree of personalization and configuration.   In this posting I'll discuss examples of the Search and Related Action Framework. 

In the last 9.1 Feature Pack we  introduced both of these concepts, where they are heavily utilized in areas like the Company Directory, Manager Dashboard, and Talent Summary.   With 9.2, these capabilities go much broader and deeper across HCM, Financials, and  Procurement.   Global searches can also be utilized in the PeopleSoft Interaction Hub to cross multiple PeopleSoft instances.   PeopleSoft Search enables global and keyword contextual searching so users can find the right information quickly.   Related Actions are provided with the search results and with one click a business process can be launched securely based on the user access level.    A couple of examples:

With PeopleSoft 9.2 Expenses, expense report information is indexed for faster searching of transactions, potential duplicates, and more to enable users to find the information they are looking for quickly.  Let's say a manager would like to see all expense reports related to her employees charging in remote internet access.   In the global search box, the manager can filter on "Expenses" and use "Remote" as the search term to retrieve all transactions.   The resulting search can be refined by choosing predefined facets by Employee Name, Approver Name, Expense Type, Date, or Report Status.   Specific records can then be viewed directly in context using Related Actions that allow the manager the option to take action such as Review, Approve, or Print the report.   All of this is accomplished securely from a single page with a minimum of clicks, without navigating through a menu structure or losing context.   

Another great example is procurement.   Similar to the expenses example, suppose I need to buy  printer paper.     In PeopleSoft 9.2 eProcurement, when I type in "printer paper" in the search box, the results can be refined by facets such as Manufacturer, Supplier, Preferred Supplier, Item Category.   The results have related actions that allow me to create a requisition directly from the search result and add the printer paper to my shopping cart.   It's a simple consumer focused set of actions that are readily understood by any internet shopper.   

See this Video Feature Overview to watch these examples in action:    PeopleSoft Global Search .

Whether working with assets, expenses, catalog items, vouchers, time sheets, compensation, performance, career plans, and more, you'll see the same power of search plus related actions across PeopleSoft 9.2.   What started with a few powerful examples in the last 9.1 feature pack goes enterprise wide.  It's just one example of how we've created the new standard for navigation.

Monday Feb 20, 2012

Introducing ‘Transparent Punchout’ Capability for PeopleSoft SRM 9.1

We all know that implementing an eProcurement system can save companies millions of dollars by improving spending control, ensuring ordering against negotiated contracts and preventing maverick buying ; but the heart of any ‘world class’ eProcurement product is how catalogs are managed and, by extension, how accurate the Item information is when an item search is executed within the system.

What is a Catalog?

A catalog is a definitive source of supplier product and service information that is typically divided into product categories and is used, in conjunction with pre-negotiated supplier contracts, to return accurate product and pricing information for a requestor.

The main catalog types are:

Internal CatalogsThese are catalogs that are stored locally in the system and can be created internally or uploaded into the system from a supplier or third party content management system.

Web Catalogs – Commonly called Punchout catalogs, these are Catalogs where a requestor would actually leave the eProcurement UI and go to an external supplier website or to a supplier ‘hub’ to order the items. Once the items have been ordered, the information would be brought back into PeopleSoft eProcurement for review, budget checking and submission for approval.

External Catalog – This type of catalog (also known as a ‘Transparent punchout’ or ‘distributed search’) allows requestors to search for products on an external supplier site or supplier hub without leaving the eProcurement UI. The search is executed in the background on the remote site and returns a list of matching products to the eProcurement search page where they can add the item to the cart and continue the ordering process as with other catalog items.

Catalog Flow

This is a visual representation of the various flows that can occur from a local search for a Product or Service. As part of the search process, the requestor can select to search from Internal Catalogs or, using Transparent Punchout, can search against a remote supplier directly or an external hub which can contain information from multiple suppliers. Within eProcurement, the transparent punchout products are displayed in the External Catalog section with a configurable number of Items brought back from the remote supplier or hub based on matching the search request.

The external catalog information will be displayed within the eProcurement search page:


Benefits of Transparent Punchout

The main benefits of having the ‘transparent punchout’ capability are:

  • It provides more accurate product information (since it is real time) especially for highly configured items or variable price items without having to continually upload multiple revisions locally.
  • It allows more control over what users can access without having them leave eProcurement and go to an external website.
  • It places the burden of maintaining the catalog onto the supplier instead of the buying organization.

With the introduction of Transparent Punchout to PeopleSoft 9.1, the Requestor now has single point of entry to Supplier Catalogs whether they are stored locally or accessed remotely from a Suppler site or Supplier hub ensuring Contract Compliance, consistent look and feel and increased control over which Products or Services a Requestor can buy.


About

This blog is dedicated to topics focused on PeopleSoft Applications, including Human Capital Management, Financials, Enterprise Service Automation, Asset Lifecycle Management, Procurement, Supply Chain and Customer Relationship Management.

For information about legislative updates to our PeopleSoft Applications see the PeopleSoft Legislative Updates Blog.

For information about PeopleTools see the PeopleSoft Technology Blog.

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