Monday Dec 16, 2013

Congratulations to the 2013 American Payroll Association Award Winners

The PeopleSoft Payroll for North America team would like to congratulate Hackensack University Medical Center, Capital One, and Gap Inc. for winning the 2013 American Payroll Association Prism Award.  Each year the American Payroll Association honors organizations based on best practice achievements in Technology, Management, Processes, Performance Study, and Overall Best Practices.  We have always known that our customers are best in class and are delighted to see that three out of the five recipients use our software.  The accomplishments they achieved and the savings they obtained are truly outstanding.  It thrills us even more they were able to accomplish these goals by utilizing other PeopleSoft products/features such as Time and Labor and our Self Service applications.  Check out their accomplishments and learn how they did it on Page 19-22 of the American Payroll Association PAYTECH Magazine.

Monday Jun 03, 2013

10 Innovations in PeopleSoft. #4 – Day in the Life in PeopleSoft HCM 9.2

How to best show the impact and value of the new features and capabilities included in HCM 9.2 other than by using the PeopleSoft HCM system itself?

Let's follow a day in the life of Rosanna Channing, Senior Manager in the Financials Department at GBI Institute. 

Rosanna logins into her HR system .

The page you see was created by your Company using Interaction Hub. With the new PeopleSoft Interaction Hub, PeopleSoft HCM 9.2 delivers a configurable user interface with single navigation across all applications powered by a new global search capability.  From a single company branded home page, users can access any transaction across HCM, ELM, and HR HelpDesk. This collaborative platform, now available through the latest version of PeopleTools, is available to all customers without the need for any additional license. A configurable end user experience with embedded help provides you with the tools to guide the user online with minimal training.

The first thing Rosanna needs to do is to enter a Life Event. She had a baby and she needs to add him to her benefits plan.

Although the My HR Page provides Rosanna with the most frequently used links, Rosanna prefers to use the Global Search and types ‘had a baby’. As Internet users, we all know how we navigate the internet. You search first and then you navigate or take action. We have brought that experience to PeopleSoft HCM 9.2. Through the use of Oracle Secure Enterprise Search and Related Action framework, users can now search across multiple objects and instances and from the search results themselves can take action, avoiding complicated menu navigation. In this case, Rosanna gets the Link to Life Events and clicks on it to go directly to the page she was looking for.

Life Events is one of the Activity Guides delivered in PeopleSoft HCM 9.2. Activity Guides provide a guided process that helps users to more efficiently complete an activity or process. Different components/pages in the system as well as pages from external systems can be organized as steps of an activity. In this case, Rosanna chooses the ‘I had a baby’ event. That is one of the four pre-delivered events and Customers can add their own events as needed. After selecting the event and entering the date of birth, Rosanna is presented with all the steps related to that Life Event.



She can go through each one of the steps and/or click directly on the step of the process she wants to complete. In this case, she adds the dependent and adds him to her Benefits Plan (Medical, Vision and Dental). She then goes to the last step and completes the process.

After completing that, Rosanna decides to search for a Director of Finance position. The Global Search is one click away since it remains on the top of the page. She types ‘ Director of Finance’. Using the facets on the left pane she could narrow down her search and focus on the Internal Postings. She can then take action directly from the search results and View and Apply to the open position.


After reviewing the job opening description she decides to apply to the position and is taken to a Guided Process that will walk her through the steps of the application process.

This guided process is called Horizontal Guided Navigation or Train Stop, and it takes the user sequentially through each one of the steps. Rosanna goes step by step and completes the application process. Since she is an internal candidate, some of the information required in the system is already pre-populated, making the application process much simpler for her.

The steps of the process are configurable and it is up to your Company to define how many steps are needed in the process. Rosanna goes through all the steps and on the last step she reviews and then submits her application. She is extremely happy because it was quick and easy!

She then decides to focus on some urgent management related activities. The Manager Dashboard is one click away from where she is since through the Interaction Hub she can see the links on the top of the page.


Dashboards provide an at-a-glance view of all relevant information (including Alerts and key performance indicators) relevant to a role. You will see several dashboards in PeopleSoft HCM 9.2 such as the Learning Dashboard and Recruiting dashboard in addition to the Manager Dashboard and Talent Summary Dashboard. The Manager Dashboard provides important information to help managers know what they need to focus on. Similar to the Talent Summary (both dashboards were delivered in 9.1 FP2), the administrator can decide which pagelets to share with managers and the end user can further personalize the content and layout.

In this case, Rosanna wants to finalize some performance documents she needs to work on. She goes to the Performance Status analysis to see how many documents are still in Progress. From the Performance Status Analysis (Pivot Grid) she can drill down and go to the ‘In Progress’ performance document she wants to work on.


This Analytic has been implemented with PeopleTools Pivot Grids technology. Pivot Grids allow users to dynamically analyze information, drill down and take action. Rosanna navigates to the Performance document of one her directs. 

As you can see, the left side of the screen shows the different steps/phases in the performance cycle. It indicates which steps have been completed or which ones are still in process. It also shows the timeline and due dates. This is similar to an Activity Guide and its purpose is to guide the user through the process. The yellow bar indicates and highlights the current step. In this case it is in ‘Complete Manager Evaluation > Update and Share’.

In this case, Rosanna wants to recommend some training and courses to the Employee. She goes to the Learning section in the performance document and from there she does a ‘Find Learning Gaps’ search. This takes her to ELM where she can easily see what are the Competencies  for which the employee could take some training. Find Learning functionality in ELM has also adopted Secure Enterprise Search with facets. ELM also includes Ratings and Reviews.


Rosanna looks for the right training for her Employee and enrolls her in training directly. After doing that, she goes back to the Performance document where she sees that a new Learning objective was added for her employee. All this is possible because of the tight integration between PeopleSoft HCM and ELM, which makes things transparent for the user.

Rosanna then goes to Overall Results where she assigns Rating and adds comments. She then Shares the document with the Employee. Rosanna then gets back to the Manager dashboard where she now sees that the Performance Status Pie Chart (Pivot Grid) was updated.


And Rosanna is done! She was very quickly and easily able to finalize the life event, apply to the Director of Finance position, and complete the performance document she needed to finalize (including the enrollment of the employee into a class). As this story demonstrates, our HCM 9.2 release focuses on making things simpler for the user and making information readily accessible for immediate action.

Our main goal is for users to be more productive and for Companies to be able to configure the system based on their business processes and business practices. Through the use of activity guides, workcenters and guided navigation, our Customers are able to organize tasks and activities in the way that fits their needs.

Role based dashboards simplify how users can access information. In addition, our applications are being empowered through actionable operational analytics so that users can get easy access to the information they need and take action directly from there.

And these are just some examples… you really need to take a look at our newest 9.2 release to get the full story!

Monday Dec 24, 2012

PeopleSoft HCM – End of Year analysis and New Year’s Resolution

Greetings from the PeopleSoft HCM team!    By the end of the year, people usually look back to make an analysis of the year that went by and look forward to establish new goals and objectives for the coming year.  Let’s analyze together the last two years for PeopleSoft HCM and let's talk about our New Year's Resolution.

As probably most of you know (hopefully ALL of you know this by now!) PeopleSoft adopted a Continuous Delivery Model with the 9.1 release.  What that really means is that after a release gets GA  (aka, gets available) we keep delivering new features and capabilities on top of that release until the new major release gets GA. 

We decided to deliver Feature Packs to quicker respond to our Customers requests, while giving them the ultimate choice of how and when they want to deploy their new functionality to their users. 

In December 2010 PeopleSoft HCM delivered the Feature Pack 1 that included new capabilities such as Company Directory, Talent Management integrations (to allow Customers to use PeopleSoft Talent Management 9.1 while staying on PeopleSoft HR Core 9.0 or 8.9) and new XMLP reports among other features. 

In November 2011 we delivered the Feature Pack 2. That feature pack focused on helping managers better perform their day-to-day activities by providing new based search capabilities, new dashboards (Manager Dashboard and Talent Summary), Matrix Organization and Pivot Grids for Operational Analysis. Several other new features were included in that Feature Pack such as Global Payroll SEPA support, Total Rewards analysis, and more. Feature Pack 2 can be seen as our first step to change the way users interact with our PeopleSoft HCM application which will even become more revolutionary, as you will see, with our upcoming 9.2 release.

In September 2012 we delivered our first PeopleSoft HCM Mobile Application: Mobile Company Directory. This mobile application allows employees and managers to get access to contact information and to connect with other employees from wherever they are and whenever needed.  For more information see our Mobile Company Directory blog.

We, the PeopleSoft team,  feel proud of what we have accomplished so far and are glad to see the positive feedback and reaction of our Customers.

The next major milestone for us is the upcoming 9.2 release (targeted for Calendar Year 2013).  We think the 9.2 release will completely change the way users interact with the PeopleSoft HCM system. Through the expanded use of Global Search and related action framework, users will be able to navigate the system in a way they were never able to do before. They will be able to type keywords, go directly to the page or transaction they are looking for (avoiding menu navigation) and take action from where they are.  Users will also count with guided navigation and the system will help them go through the steps to complete specific activities with the objective of minimizing errors or having incomplete tasks/processes.  We are also delivering new dashboards and workcenters so users can more productively work from a central place where they can have all the information they need. 

These are only just some examples of the new 9.2 upcoming features, and we encourage you to read our PeopleSoft HCM 9.2 Release Value Proposition document to learn more about it.

There are many other major deliverables we are planning for 2013, among them:
- New methodology and process to apply maintenance that we consider will be quite unique in the market. With the new update manager tool, there will be no more prerequisite bundles or maintenance packs. Customers will be able to select what fixes/enhancements they want to apply and they will be able to create their own custom package that will contain only the required objects. We expect Customers to see immediate benefits in reduced time and effort for analysis and preparation, patching, and patching verification and validation. For more information read refer to PeopleTools 8.53 RVP document posted on My Oracle Support for more details.
- New integrations with other Oracle products, such as integration with Taleo Recruiting.
- And more …

So … what is our Next Year’s Resolution?  To keep delivering innovation in HCM by listening and delivering value to our Customers. We have hopefully demonstrated by now that we are serious about it.

We wish you all a very Happy Holiday Season and best wishes for the upcoming year!


Monday Mar 12, 2012

For Customers upgrading to or newly implementing PeopleSoft HCM 9.1 – Feature Pack 2 CD and Upgrade Certifications Now Available

If your organization is on PeopleSoft HCM 9.0 or 8.9 and is planning an upgrade to release 9.1 or if your company is planning to start a brand new PeopleSoft HCM 9.1 implementation, then it is important for you to know that the English and Multi-Language CDs for the PeopleSoft HCM 9.1 Feature Pack 2 enhancements are now available on the Oracle Software Delivery Cloud (OSDC).

PeopleSoft HCM 9.1 has been delivering new features and capabilities through bundles and maintenance packs since the release became available in October 2009. These new features and capabilities are called feature pack enhancements. The new CDs (Feature Pack 2 CDs Revision release) allow net new 9.1 customers to get the most up to date version of the software which includes the original 9.1 release plus fixes and feature pack enhancements made available through bundles and maintenance packs since the GA release.

Updated documentation (PeopleBooks, the Hardware/Software Requirements Guide, the Installation Guide, the Cumulative Feature Overview, the Release Notes, and more) is available on OSDC and My Oracle Support (MOS). You can also view the updated PeopleBooks on the Oracle PeopleSoft Hosted PeopleBooks site. In addition, the upgrade scripts have been updated to align with the HCM 9.1 Feature Pack 2 Revision release and are now available on MOS. View the PeopleSoft Human Capital Management 8.9MP1 to 9.1 Feature Pack 2 Upgrade and the PeopleSoft Human Capital Management 9.0 to 9.1 Feature Pack 2 Upgrade pages on MOS.

Existing PeopleSoft HCM 9.1 Customers need to install feature pack enhancements following a different methodology (not through these new CDs). Please see MOS page here for more information. You can learn more about our current Continuous Delivery Model by watching this short video.

About

This blog is dedicated to topics focused on PeopleSoft Applications, including Human Capital Management, Financials, Enterprise Service Automation, Asset Lifecycle Management, Procurement, Supply Chain and Customer Relationship Management.

For information about legislative updates to our PeopleSoft Applications see the PeopleSoft Legislative Updates Blog.

For information about PeopleTools see the PeopleSoft Technology Blog.

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