The Next Wave of PeopleSoft Capabilities for the Staffing Industry Is Here
By Mark Rosenberg on Apr 14, 2012
With the release of PeopleSoft Financials and Supply Chain Management 9.1 Feature Pack 2 in January this year, we introduced substantial new capabilities for our Staffing Industry customers. Through a co-development project with Infosys Limited, we have enriched Oracle's PeopleSoft Staffing Solution with new tools aimed at accelerating and improving the quality of job order fulfillment, increasing branch recruiter productivity, and driving profitable growth.
Staffing industry firms succeed based on their ability to rapidly, cost-effectively, and continually fill their pipelines with new clients and job orders, recruit the best talent, and match orders with talent. Pressure to execute in each of these functional areas is even more acute on staffing firms as contingent labor becomes a more substantial and permanent part of the workforce mix. In an industry that creates value through speedy execution, there is little room for manual, inefficient processes and brittle, custom integrations, which throttle profitability and growth. The latest wave of investment in the PeopleSoft Staffing Solution focuses on generating efficiency and flexibility for our customers.
To operate profitably and continue growing, a Staffing enterprise needs its client management, recruiting, order fulfillment, and other processes to function in harmony. Most importantly, they need to be simple for recruiters, branch managers, and applicants to access and understand. The latest PeopleSoft Staffing Solution set of enhancements includes numerous automated defaulting mechanisms and information-rich dashboard pagelets that even a new employee can learn quickly. Pending Applicant, Agenda management, Search, and other pagelets are just a few of the newest, easy-to-use tools that not only aggregate and summarize information, but also provide instant access to applicants, tasks, and key reports for branch staff.
The leading firms in the Staffing industry are those that can more efficiently orchestrate large numbers of candidates, clients, and orders than their competitors can. PeopleSoft Financials and Supply Chain Management 9.1 Feature Pack 2 delivers productivity boosters that Staffing firms can leverage to streamline tasks and processes for competitive advantage. For example, we enhanced the Recruiting Funnel, which manages the candidate on-boarding process, with a highly interactive user interface. It integrates disparate Staffing business processes and exploits new PeopleTools technologies to offer a superior on-boarding user experience. Automated creation of agenda items and assignment tasks for each candidate minimizes setup and organizes assignment steps for the on-boarding process. Mass updates of tasks and instant access to the candidate overview page (which we also expanded), candidate event status, event counts, and other key data enable recruiters to better serve clients and candidates.
Constructing and maintaining an efficient yet flexible labor supply chain can be complicated, let alone expensive. Traditionally, Staffing firms have been challenged in controlling their technology cost of ownership because connecting candidate and client-facing tools involved building and integrating custom applications and technologies and managing staff turnover, placing heavy demands on IT and support staff. With PeopleSoft Financials and Supply Chain Management 9.1 Feature Pack 2, there are two major enhancements that aggressively tackle these challenges. First, we added another integration framework to enable cost-effective linking of the Staffing firm’s PeopleSoft applications and its job board distributors. (The first PeopleSoft 9.1 Feature Pack released in March 2011 delivered an integration framework to connect to resume parsing providers.) Second, we introduced the teaming concept to enable work to be partitioned to groups, as well as individuals. These two capabilities, combined with a host of others, position Staffing firms to configure and grow their businesses without growing their IT and overhead expenditures.
For our Staffing Industry customers, PeopleSoft Financials and Supply Chain Management 9.1 Feature Pack 2 is loaded with high-value tools aimed at enabling and sustaining a flexible labor supply chain. For more information, contact Howard.Shaw@oracle.com or Mark.Rosenberg@oracle.com.