Monday Dec 10, 2012

Quantifying the Value Derived from Your PeopleSoft Implementation

As product strategists, we often receive the question, "What's the value of implementing your PeopleSoft software?" Prospective customers and existing customers alike are compelled to justify the cost of new tools, business process changes, and the business impact associated with adopting the new tools.

In response to this question, we have been working with many of our customers and implementation partners during the past year to obtain metrics that demonstrate the value obtained from an investment in PeopleSoft applications. The great news is that as a result of our quest to identify value achieved, many of our customers began to monitor their businesses differently and more aggressively than in the past, and a number of them informed us that they have some great achievements to share.

For this month, I'll start by pointing out that we have collaborated with one of our implementation partners, Huron Consulting Group, Inc., to articulate the levers for extracting value from implementing the PeopleSoft Grants solution. Typically, education and research institutions, healthcare organizations, and non-profit organizations are the types of enterprises that seek to facilitate and automate research administration business processes with the PeopleSoft Grants solution. If you are interested in understanding the ways in which you can look for value from an implementation, please consider registering for the webcast scheduled for Friday, December 14th at 1pm Central Time in which you'll get to see and hear from our team, Huron Consulting, and one of our leading customers.

In the months ahead, we'll plan to post more information about the value customers have measured and reported to us from their implementations and upgrades.

If you have a great story about return on investment and want to share it, please contact either  or We'd love to hear from you.

Wednesday Dec 05, 2012

Revisiting the Generations

I was asked earlier this year to contribute an article to the IHRIM publication – Workforce Solutions Review. My topic focused on the reality of the Gen Y population 10 years after their entry into the workforce. Below is an excerpt from that article.[Read More]

Thursday Nov 08, 2012

Cumulative Feature Overviews For PeopleSoft 9.2 Now Available

Cumulative Feature Overviews (aka CFO's), are a great tool to start your fit gap analysis for PeopleSoft 9.2.      Built into an Excel spreadsheet, it enables you to quickly understand major changes that have occurred across multiple releases for any give product.    For example, if you are on PeopleSoft Accounts Payable 8.9 and are looking for the changes that have occurred between 8.9 and 9.2, the CFO tool provides a list of these changes for all releases since PeopleSoft 8.9 with detailed descriptions.    Customers and partners can now download the 9.2 versions of the CFO's in My Oracle Support at the link below.

PeopleSoft Cumulative Feature Overview Tool Homepage [ID 1117033.1]

Tuesday Nov 06, 2012

PeopleSoft Video Feature Overviews

Video Feature Overviews are short three-to-five minute flash videos with narration that provide a concise, recorded demonstration of new and enhanced functionality in PeopleSoft applications and PeopleTools.   See the data sheet in the link below for more information:

PeopleSoft Video Feature Overviews

Monday Oct 29, 2012

Oracle Consulting North America is now live on PeopleSoft Services Procurement and PeopleSoft Resource Management

Last month, Oracle's own internal consulting group (OCS North America) went live on PeopleSoft Services Procurement and PeopleSoft Resource Management to manage all aspects of identifying, recruiting, and deploying billable subcontractors on North America Applications customer consulting projects. The primary goals were to enhance the subcontractor staffing process, improve operational and informational processes, and improve collaboration between the Oracle NA Consulting Subcontractor Program and subcontractor suppliers.

Over 200 registered external suppliers access the tool, review open needs and competitively bid their resources to work on NA Applications projects.

This implementation highlights the usage of Oracle’s own solutions to streamline and enhance business operations, as the PeopleSoft 9.1 applications (Services Procurement and Resource Management) were deployed using Sun hardware, Oracle Enterprise Linux, and Oracle Virtual Machines.

For more information, please navigate to the following web pages:

Monday Oct 08, 2012

Support Changes for PeopleSoft Applications

To ensure Oracle’s PeopleSoft applications customers continue to receive world class support from Oracle and have ample opportunity to upgrade to PeopleSoft Release 9.2, Oracle recently announced the following changes to Oracle’s Lifetime Support:

  • Extended Support for PeopleSoft Release 9.0 until June 2015
  • Waiver of Extended Support Fees on PeopleSoft Release 9.0
  • Waiver of Extended Support Fees on PeopleSoft Release 9.1

The extension of Oracle Extended Support for PeopleSoft Release 9.0 applications from various months in 2014 to June 2015 is documented in the “Oracle Lifetime Support Policy” for Oracle Applications found here:

The waiver of Oracle Extended Support uplift fees on PeopleSoft Release 9.0 and PeopleSoft Release 9.1 applications is documented in the “Oracle Software Technical Support Policies” found here:

Furthermore, Oracle also recently announced Oracle Advanced Customer Support (ACS) service offerings for PeopleSoft Payroll for North America and PeopleSoft Global Payroll Release 8.9* to provide tax, legal, and regulatory updates. For more information on the Oracle Advance Customer Support (ACS) service offerings contact

*select country extensions only including: France, Spain, Mexico, United Kingdom, India, Australia, and New Zealand

COLLABORATE 13 Call for Papers

Attention PeopleSoft customers!  Speak at the largest user-led PeopleSoft conference of the year and attend for free!

Interested in submitting a presentation for COLLABORATE 13? October 12 is the deadline to submit your abstract. The COLLABORATE 13- Quest forum is your home for high-level education sessions around PeopleSoft.

Presenting doesn’t just mean giving a solo lecture: you can present with a vendor, give a demonstration (internet will be provided), facilitate a hot topic discussion or even offer best practices from an experience your company has been through. Remember, to submit an abstract now, all you need is a short description of your presentation.

Think you don't have a story to tell? Think again! Check out the COLLABORATE 13- Quest forum now to better understand what we are looking for. A selection committee of other PeopleSoft users will review all sessions and select the most relevant, customer-focused sessions possible to make COLLABORATE a great learning experience for everyone. Don't forget, one speaker from each session selected will be eligible to receive a complimentary registration to the entire event *some rules apply.

Also, don’t forget to include your functional counterpart. The selection committee is looking to increase the amount of functional users attending and want to help them glean the most out of the event.

Thank you for your time and please let the selection committee know if you have any questions about submitting a presentation. We look forward to seeing you at COLLABORATE 13 in Denver!

Quest's COLLABORATE '13 website -

Sunday Oct 07, 2012

PeopleSoft 9.2 Release Notes Available For Customers and Partners / New Extended Support Info for PeopleSoft 9.0 and 9.1

Last week at Oracle Open World we announced the following changes to PeopleSoft support:

  • The PeopleSoft 9.0 Extended Support window has been lengthened to June 2015. (Includes PeopleSoft HCM, FSCM, CRM)
  • All Extended Support fees for PeopleSoft 9.0 have been waived through the June 2015 date.
  • All Extended Support fees for PeopleSoft 9.1 have been waived through their 2017 dates.

These changes provided customers with more flexibility to plan for the adoption of PeopleSoft 9.2. You can start your upgrade planning today, as PeopleSoft 9.2 Release Notes provide extensive documentation on 9.2 features. Access the Prerelease Notes on My Oracle Support to start planning your upgrade.

PeopleSoft HCM 9.2 Prerelease Notes: Doc ID 1494911.1

PeopleSoft FSCM 9.2 Prerelease Notes: Doc ID 1495347.1

Monday Oct 01, 2012

PeopleSoft Mobile Company Directory

Oracle is pleased to announce the posting of our latest feature, Mobile Company Directory (click here for press release).  Our continued investment in innovation is demonstrated with the first release of our mobile solution. Now, from your tablet or smartphone, the PeopleSoft 9.1 Company Directory feature enables you to search for people, obtain contact details, reporting structure and personal information. The PeopleSoft Mobile solution enables you to email people in your organization, make phone calls as well as send text messages.  

Both the tablet and smart phone provide quick and easy access to contact information to allow users to directly communicate with people in the organization while on the go. 

Watch the Video Feature Overview on YouTube here:   PeopleSoft Mobile Company Directory

For more information, please check out the datasheet available on or contact your sales representative.   

PeopleSoft Mobile Expenses and Mobile Approvals now available in FSCM 9.1

Oracle is pleased to announce the release of two new applications, PeopleSoft Mobile Expenses and PeopleSoft Mobile Approvals, which are now generally available in PeopleSoft FSCM 9.1. These are the first two of many upcoming applications designed and built to cater directly to the mobile workforce by providing user-friendly access to key business functions on a smartphone or tablet.

Enter and Submit Expenses Anytime, Anywhere

PeopleSoft Mobile Expenses provides the ability to enter employee expense reports quickly and easily, for busy travelers on the go. The contemporary, streamlined user interface is optimized for mobile devices (that support HTML 5), such as tablets or smartphones, and provides a simple-to-use tool for capturing expenses as they are being incurred, submitting expense reports while waiting at the airport, approving your employees’ expense reports, and more. And since it is part of the PeopleSoft Mobile Applications suite, you don’t have to wait until you return home or to the office, which can lead to improved efficiencies.

The user interface and gesture actions (for example, swipe, touch, and so on) will be immediately familiar to mobile device users, and is specifically targeted to keep the experience as streamlined as possible for just the tasks you need to get to while on the go. In addition, PeopleSoft Mobile Expenses leverages all of the powerful expense policy compliance tools delivered by PeopleSoft Expenses, contributing to reduced spend and increased efficiency throughout your organization.

PeopleSoft Mobile Expenses is integrated directly with PeopleSoft Mobile Approvals, so managers can quickly approve submitted expense reports in addition to entering or reviewing their own expenses.

Manage Approvals Anytime, Anywhere

PeopleSoft Mobile Approvals improves productivity and keeps business moving forward when your users are on the go without comprising business imperatives and operational policies. This innovative solution is delivered using the latest HTML 5 technology to allow customers to manage their critical tasks anytime through any device. PeopleSoft Approvals enables your users to approve transactions through the desktop, smart phones or tablet devices. This will speed up the approval process thus avoiding potential late payment penalties and supports early payment discounts for invoices.

For more information, please watch the Video Feature Overviews (VFO) available on YouTube (links below) or contact your application sales representative.

PeopleSoft Mobile Expenses
PeopleSoft Mobile Approvals

The PeopleSoft Mobile Applications 9.1 documentation update for Bundle 23 is available under MOS Document ID 1495035.1.

Friday Sep 28, 2012

Oracle’s PeopleSoft Customers Showcase Success at Oracle OpenWorld

Oracle OpenWorld 2012 will include over 25 Oracle customers sharing their Oracle’s PeopleSoft success stories, along with Oracle-delivered PeopleSoft roadmap content, and PeopleSoft partner presentations.     Presenters include:    CBRE, Dell, First Data, Kaiser Permanente, and Nationwide.    For more info check here:

PeopleSoft Customers Showcase Success at Oracle OpenWorld

Tuesday Sep 25, 2012

Absence Management White Papers to Assist with your Implementations

Absence Management Setup – Additional Resources

PeopleSoft is committed to helping our customers sharing our knowledge expertise in our applications. We have prepared a collection of documents (White Papers) containing examples, tips, and techniques to help you when making important decisions during your Absence Management implementation.   These documents can all be found on My Oracle Support.

Absence Management Entitlement and Take Setup
This document (Document ID 1493866.1) provides an overview of how to set up the main components of Absence Management, such as Absence Entitlement and Take elements, as well as other supporting elements relevant to your Absence Management implementation.

Absence Management System Elements
This document (Document ID 1493879.1) provides an overview of the system elements related to Absence Management. System elements are building blocks used during the design and construction of your Absence Rules. Knowing how they work and when to use them should help you expedite the implementation of your Absence Policy rules in your company

Absence Management Self Service Setup
This document (Document ID 1493867.1) provides an overview and guidance on some of the important areas when setting up Absence Self Service. Throughout this document we are providing examples of different configurations supported in Self Service. 

Sunday Sep 16, 2012

Focus On PeopleSoft at Oracle Open World

With over 170 PeopleSoft content sessions at this year's Open World, you can use the following links to make the most of your conference experience:

· Focus on PeopleSoft Applications Technology (PeopleTools)

· Focus on PeopleSoft Financials

· Focus On PeopleSoft Human Capital Management (HCM)

· Focus on PeopleSoft Procurement and Supply Chain Management (SCM)

· Focus on PeopleSoft Projects (ESA)

For all Oracle products use this link:

Oralce OpenWorld 2012, September 30 - October 4, 2012 San Francisco

Friday Sep 07, 2012

PeopleSoft at Oracle OpenWorld (September 29 - October 4, 2012)

Paco Aubrejuan, Oracle Senior Vice President for PeopleSoft, welcome's PeopleSoft customers to Oracle OpenWorld in his welcome letter. Aubrejuan highlights the themes of new Release 9.2 features and functionality, mobile solutions, reduction in total cost of ownership, and continued investment beyond Release 9.2.

Thursday Aug 30, 2012

PeopleSoft CRM 9.2 Release Value Proposition

Oracle's PeopleSoft Customer Relationship Management (CRM) delivers solutions that have been tailored to fit your industry business processes, your customer strategies, and your success criteria. With PeopleSoft CRM 9.2, organizations will be able to deploy a solution that delivers built-in best practices specific to your industry with a highly configurable, tightly integrated platform, ensuring that solutions will be fast to implement. The result is less configuration, less customization, and less integration.

PeopleSoft Customer Relationship Management (CRM) is a world-class solution for organizations of every size and Oracle’s planned product roadmap for PeopleSoft applications is to deliver valuable, needed features for all of an organization’s constituents along three design principles — Simplicity, Productivity, and Lowered Total Cost of Ownership — as well as new application functionality as prioritized by our customers.

The upcoming 9.2 release of PeopleSoft Customer Relationship Management focuses on these themes of Simplicity, Productivity, and Lower Total Cost of Ownership while also delivering robust new functionality to help your organization succeed.

The recently published PeopleSoft CRM 9.2 Release Value Proposition provides overviews of the new features and enhancements planned for these applications for Release 9.2. This document offers customers a road map intended to help them assess the business benefits of upgrading to the 9.2 release while also helping them plan their IT projects and investments. (Link is to a My Oracle Support page, available to customers and partners.)

Oracle continues to deliver enterprise-wide features that enhance our customer ownership experience and helps them run their businesses more efficiently and profitably. With the CRM 9.2 release, we continue to abide by this firm commitment we’ve made to our customers.

Thursday Aug 09, 2012

Oracle University PeopleSoft Training On Demand Classes Available

Oracle and PeopleSoft continue to improve the customer experience with our products. As part of that ongoing commitment, Oracle University now offers some of its classes in a new Training On Demand format.

Of course, you can continue to choose to attend one of Oracle University’s publicly scheduled courses with an expert instructor in either a traditional classroom environment at one of our worldwide training locations or in a live interactive class format with labs delivered over the internet.  But now you also have the option of greater flexibility with your training by taking your Training On Demand.

Oracle University’s Training On Demand courses feature expert training from Oracle’s top instructors in a sophisticated streaming video recording. Training On Demand provides access to demos and hands-on student activities so you won’t sacrifice anything in your training experience.

The following PeopleSoft classes are now available in the new Training On Demand Format.

  • Asset Management 9.1
  • Benefits Administration 9.1
  • ePerformance 9.1
  • eProcurement 9.1
  • Integration Tools 8.50
  • Payroll for North America 9.1
  • PeopleTools I 8.50
  • PeopleTools II 8.50
  • PS/Nvision for General Ledger 9.1
  • Recruiting Solutions 9.1

Please visit Oracle University’s site for more information.


This blog is dedicated to topics focused on PeopleSoft Applications, including Human Capital Management, Financials, Enterprise Service Automation, Asset Lifecycle Management, Procurement, Supply Chain and Customer Relationship Management.

For information about legislative updates to our PeopleSoft Applications see the PeopleSoft Legislative Updates Blog.

For information about PeopleTools see the PeopleSoft Technology Blog.


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