Friday Oct 23, 2015

How to reduce your production lifecycle issue rate by over 70% in one simple step

Hi Folks,

I'm presenting @ Oracle Open World this Monday, Oct 26, 5:15pm in the Intercontinental, Room B.

The title is CON4940 "Spending Less Time Maintaining And More Time With Your Family".

I'll share data on how with one simple installation decision you can reduce your subsequent production lifecycle issue rate by over 70%, both in terms of Service Requests and underlying Bugs.

I'll also share data on two other easy ways you can dramatically reduce your operational risk and your maintenance workload AT NO EXTRA COST - both items are covered by Premier Support. 

Indeed, we'll patch your systems for you, so you don't have to! 

How's that for a cost saving ?

I call it the "Maintenance rEvolution".   You can decide whether it's Evolution or Revolution.

I'll also briefly update you on recent security vulnerability process improvements and progress on Ksplice (and more) for Solaris.

If you can't make it to OpenWorld, there'll be another opportunity to catch an updated version of the presentation at the DOAG conference in Nuremberg in November.

I'll then publish it here.

Best Wishes,


Tuesday Nov 29, 2011

New Solaris 11 Customer Maintenance Lifecycle blog

Hi Folks,

On the basis that you can't have too much of a good thing, I've started a 2nd blog, the Solaris11Life blog , to enable me to blog about all aspects of the Solaris 11 Customer Maintenance Lifecycle, including policies, best practices, resource links, clarifications, and anything else which I hope you may find useful.

In my first post, I share my Solaris 11 Customer Maintenance Lifecycle presentation, which I gave at Oracle Open World and the recent Deutsche Oracle Anwendergruppe (DOAG) conference.

I'll be posting lots more there in the coming week as time allows, including secret handshake stuff on how to interpret IPS FMRI version strings.

In future, I'll post any Solaris 11 Customer Maintenance Lifecycle related material on the Solaris11Life blog, , and any Solaris 10 or below material here on the Patch Corner blog, .

Best Wishes,


Tuesday Sep 27, 2011

I'm Presenting at Oracle OpenWorld and I Hope to See You There

I hope to see you next week at Oracle OpenWorld in San Francisco.

Pete Dennis, Isaac Rosenfeld, and I will be giving a presentation on the Solaris 11 Customer Maintenance Lifecycle, which will provide an introduction to how we expect customers to maintain Solaris 11 systems, comparing and contrasting it to the Solaris 10 experience.

I believe the compelling advantages of ZFS Root Snapshots and Image Packaging System (IPS) have the potential to dramatically improve our customers' maintenance experience.

I'm sure you, like me, will be delighted to hear that there will be no patches and no patching in Solaris 11.  Neither is there a need to use technologies like Live Upgrade to provide a safety net - it's all baked into core Solaris 11 for you.

It's my intention to provide customers with much more up front guidance on how best to maintain Solaris 11, so customers don't need to figure out their maintenance strategy from scratch.

But we also remain committed to providing the flexibility to meet individual customer's needs and special circumstances.

So if you're at OpenWorld, please come along and hear Pete, Isaac, and I introduce you to the Solaris 11 maintenance lifecycle:

3:30pm, Tuesday, Oct 4th

Moscone South, Room 200

Pete Dennis and I will also be presenting at the Deutsche Oracle Anwendergruppe (DOAG) conference in N├╝rnberg in November 15-17, so if we don't see you at OpenWorld, we hope to see you there.

I really want to get your feedback on our current plans - what you like, what you don't like, and what we can improve.  So come along and let me know.

Best Wishes,



This blog is to inform customers about patching best practice, feature enhancements, and key issues. The views expressed on this blog are my own and do not necessarily reflect the views of Oracle. The Documents contained within this site may include statements about Oracle's product development plans. Many factors can materially affect these plans and the nature and timing of future product releases. Accordingly, this Information is provided to you solely for information only, is not a commitment to deliver any material code, or functionality, and SHOULD NOT BE RELIED UPON IN MAKING PURCHASING DECISIONS. The development, release, and timing of any features or functionality described remains at the sole discretion of Oracle. THIS INFORMATION MAY NOT BE INCORPORATED INTO ANY CONTRACTUAL AGREEMENT WITH ORACLE OR ITS SUBSIDIARIES OR AFFILIATES. ORACLE SPECIFICALLY DISCLAIMS ANY LIABILITY WITH RESPECT TO THIS INFORMATION. ~~~~~~~~~~~~ Gerry Haskins, Director, Software Lifecycle Engineer


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