My colleagues in Services are running Best Practice Webinars on knowledge searching and how to find Firmware, Storage updates, and Oracle Solaris patchsets.
The next sessions for patching are this Thursday, Feb 18th, at 9AM MT (U.S. Mountain Time) and 5PM MT. If you miss these, don't worry, there's more being hosted through to the end of April 2011. See below.
Log into MOS and see
https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=SYSTEMDOC&id=1282218.1 for details.
Here's the blurb:
new seminar series titled "Using My Oracle Support for Hardware
Products" covers a variety of topics focused on using My Oracle Support
to service your hardware products. The seminar series includes five
Advisor Webcast topics for customers using Solaris or Sun Hardware. The
topics are repeated throughout the schedule. The schedule runs from 8
February through 28 April. To see the schedule and to register for a
session, please review Advisor Webcasts: My Oracle Support - Best Practices for Hardware Customers
\* Best practice on knowledge searching and how to find Firmware, Storage updates, and Oracle Solaris patch sets
\* Hardware Asset and
Automated Service Request (ASR) Management
\* Automatic Service Request from end to end
\* Proactive Hardware Service Portal
\* My Oracle Support - Hardware Service Request
support experts will be on hand to present these topics and answer
questions about best practices in using My Oracle Support for servicing
your supported hardware products.