By Gerry Haskins on Feb 15, 2011
My colleagues in Services are running Best Practice Webinars on knowledge searching and how to find Firmware, Storage updates, and Oracle Solaris patchsets.
The next sessions for patching are this Thursday, Feb 18th, at 9AM MT (U.S. Mountain Time) and 5PM MT. If you miss these, don't worry, there's more being hosted through to the end of April 2011. See below.
Log into MOS and see
https://support.oracle.com/CSP/main/article?cmd=show&type=NOT&doctype=SYSTEMDOC&id=1282218.1 for details.
Here's the blurb:
\* Best practice on knowledge searching and how to find Firmware, Storage updates, and Oracle Solaris patch sets
\* Hardware Asset and Automated Service Request (ASR) Management
\* Automatic Service Request from end to end
\* Proactive Hardware Service Portal
\* My Oracle Support - Hardware Service Request
Oracle support experts will be on hand to present these topics and answer questions about best practices in using My Oracle Support for servicing your supported hardware products.