Now Available:Oracle Utilities Customer Self Service Version 2.1

The Oracle Utilities Global Business Unit is pleased to announce the general availability of Oracle Utilities Customer Self Service 2.1. It is ready for customers and partners to download and install via the Oracle Software Delivery Cloud. Key Features & Benefits: Oracle Utilities Customer Self Service 2.1 includes several new capabilities and enhancements including significantly improved Commercial Account Management and Advanced Notification Management using a new Oracle Utilities Notification Center module (licensed separately). These include the following:

  • Advanced Notification Management
  • Online Issues and Forms Management • Budget Management and Billing for Billed Budgets
  • Prepaid User Dashboard
  • Enhanced Usage Details Web Presentment
  • Start/Stop/Transfer Service Automation
  • Payment Arrangement Automation
  • Account Sets Management for Large Commercial Customers
  • Multiple Account Usage Data Aggregation, Comparison, and Data Download
  • Multiple Account Financial History
  • Mobile Outage Maps

More information can be found on OPN

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