Friday May 27, 2016

Qualify for OPN Cloud Program Early Bird Promotion with ARR Booked through May 31

Partners are able to qualify for the Cloud Select and Cloud Premier tiers through the Early Bird Promotion with Cloud ARR generated through May 31, 2016.

To ensure deals are properly credited and accommodate the fiscal year end reporting schedule, the Early Bird application period will remain open through July 31, 2016. Partners that qualify for these Cloud program tiers will be notified after Q4FY16 reporting is available this summer. 

Find out more.

Thursday May 26, 2016

Oracle EMEA CX Partner Community Newsletter - May 2016

Don't miss out on the May issue of the EMEA Customer Experience Partner Community Newsletter!

Read the latest news on Oracle CX products, learn about new available workshops and get inspired by success stories.  

Check it out here!

Friday May 20, 2016

Oracle Cloud Applications Moving to the Global Nerve Center

Global Nerve Center (GNC) - What is it?

Oracle has invested heavily in creating the next generation of Oracle’s Cloud operation center. In addition to the 21 Cloud Data Centers and Support worldwide, we are now pleased to introduce the Global Nerve Center (GNC).

What Is the Global Nerve Center?

The Global Nerve Center centralizes the best Cloud operations resources into locations worldwide. Oracle has constructed three massive, always-on, new command and operational facilities. These geographically-distributed locations provide a 24/7 ‘follow-the-sun’ support model, with the ultimate goal to improve the customer experience and success:

  • Reading, UK – operational ramp-up started September 2015
  • Bangalore, India – operational ramp-up started December 2015
  • Bozeman, Montana – operational ramp-up planned for August 2017

These three linked facilities are dedicated to handling maintenance activities, unplanned outages and incidents, and will provide more cogent, accurate, and timely information around outages and incidents. In addition to investing in the latest, cutting edge technology, we are also 100% committed in investing in our people. At the end of the day, it is the people that make the biggest difference.

Oracle’s Cloud Services are being transitioned to this next generation Cloud operations center over time with several services already operational in GNC. The Fusion Applications Cloud Service is the next service scheduled to transition to GNC, and is targeted to be fully operational by the 2nd quarter of 2016.

Global Nerve Center Benefits

The investment in the GNC will enable Oracle to deliver a next generation cloud customer experience. Direct benefits:

  • Keeping up with your business – Dedicated to perform at ‘speed of light’ allowing you to scale when needed and reduce issue to resolution time.
  • System Availability – Continuous monitoring to minimize issues, benchmark performance, and maximize uptime.
  • Transparency – Insight into system status, notifications, and other key resources
Finally, these facilities are built to support the highest US and UK government security standards for Cloud operations. Customer visits are encouraged, and individuals who have toured the facilities are comparing them to NASA and ESA mission launch and control facilities!

Tuesday May 17, 2016

Announcement: May Update - Visibility into New SaaS Functionality

Dear Oracle Cloud User,

Major releases are the primary vehicle for delivering new product functionality to the SaaS fleet. In addition, the SaaS fleet receives a monthly update.

As you would expect, monthly updates address product issues discovered mid-release. But they can also serve as a vehicle for delivering "new features". 

Specifically, this communication describes new SaaS functionality added in the last 30 days and it only includes the affected product areas.

Your Action:  If you are focused on one of the product areas below, please check out the associated RCD and What's New documents (hosted on the cloud site) to learn about the recent changes.

The Revision History section at the beginning of each document will serve as your pointer.

Human Capital Management 

Talent Management 
Customer Experience
Enterprise Performance Management 

The quick access links above are provided for your convenience. You can always access the full set of Release Readiness content here.

Tuesday May 10, 2016

VAD Cloud Open Office Hours

Join us for a Weekly Cloud Open Office Hours call for NAS Partners.Come with questions, and also hear what your peers are asking.

Each week will bring short topics around Cloud to strengthen your knowledge and an understanding how to size and scope a Cloud deal through to booking and provisioning.

Thursday May 05, 2016

14 Cloud Solutions exams are now available in production!

Oracle PartnerNetwork (OPN) is pleased to announce the production release of the latest 14 Cloud Solutions exams:

OPN members passing any of the above exams will be recognized as OPN Certified Specialists and the certification will contribute to their organization’s specialization competency criteria. Moreover, OPN certifications validate professional knowledge and skills and provide individuals a competitive edge in the market place!

Exam registration is available at Pearson Vue testing centers and more details on exam duration, learning objectives and  recommendd training are available on the exam pages.

We encourage candidates to register now for the exams and to become among the first OPN Certified Specialists in the Cloud Solutions area!

Oracle Partner Enablement Team

Partner Webcast - Oracle Database Cloud Service: Cloud Migration Options

Oracle’s Public Cloud leverages existing technologies and best practices to deliver Oracle Database Technologies utilizing Oracle’s secure and optimized cloud-computing platform. 

Join us as we explore some common use cases for moving your data from on-premise to the cloud. There are multiple options for preparing and migrating data on the cloud in a reliable and efficient approach.

Agenda:

  •     Business Drive for Oracle Cloud Services
  •     Oracle Database Cloud Choices & Options
  •     Cloud Migration Techniques
  •     Demo
  •     Summary – Q&A


Wednesday May 04, 2016

Oracle Partner Store Q4 Enhancements

We are pleased to announce that on May 2nd, 2016, Oracle Partner Store will release the below enhancements:

  • Provisioning Automation
  • Elastic Compute
  • BigMachines CPQ
  • Additional Non-Standard Term Eligible for Online Check Out
  • Restriction Removed for Micros HP Products
  • Additional Validation for Field Delivery and Support Provider Partners
  • Mandatory Purchase Order – Thailand Only
Read more.

Thursday Apr 28, 2016

Oracle EMEA CX Partner Community Newsletter - April 2016

Check out the April issue of the EMEA Customer Experience Partner Community Newsletter to stay up to date with Oracle CX products, BootCamps, webcasts, success stories and much more.


Wednesday Apr 27, 2016

Partner Webcast – Collaboration in a digital world with Oracle Documents Cloud

Join this webcast to learn how Oracle provides an integrated suite of digital collaboration services that enable business users, with the utmost security and control, to:

  • increase productivity through better collaboration
  • increase efficiency through automation of business processes & tasks
  • improve communication and decision making, through frictionless information exchange, social collaboration and mobility

Agenda:

  • Oracle Documents Cloud Service Overview
  • Design and Architecture
  • Customizations and Integrations
  • Oracle Documents Cloud Service - Marketing Collaboration Demo
  • Partner Opportunity
  • Summary – Q&A

Date: Thursday, May 5th, 10 am CET (9am GMT/11am EET)

Read more here.

Monday Apr 25, 2016

April Update - Visibility into New SaaS Functionality

Hello Oracle Cloud User,

Major releases are the primary vehicle for delivering new product functionality to the SaaS fleet. In addition, the SaaS fleet receives a monthly update. As you would expect, monthly updates address product issues discovered mid-release. But they can also serve as a vehicle for delivering "new features". The purpose of this communication is to provide visibility into new and enhanced functionality that is delivered off-cycle via monthly updates.

Your Action:  If you are focused on one of the product areas below, please check out the associated RCD and What's New documents (hosted on the cloud site) to learn about the recent changes. The Revision History section at the beginning of each document will serve as your pointer. 

Monday Apr 18, 2016

Register for the May 2016 PARTNER LIVE Release Webcast for Oracle Service Cloud

Empower Customers and Customer Service Agents with the Latest Updates to Oracle Service Cloud. Attend the Oracle Service Cloud May 2016 Release Overview Webcast to hear how the capabilities delivered in the latest release can help you.

The May 2016 release adds new capabilities that enable agents to view and understand the customer’s journey. It’s never been easier to upgrade, so plan now to take advantage of the latest features and enhancements.

Please join us to learn about the capabilities delivered in this release.

Friday Apr 15, 2016

PartnerDirect: HCM Cloud Release 11 Upgrade Impact Analysis - 20 April

Before upgrading, you should understand the impact of the many HCM Cloud features being introduced with Release 11 on your upgrade effort. 

Oracle's guidance for feature uptake with this and any release is that you implement and/or roll them out after you have upgraded successfully. The material provided in the presentation will help you identify whether a new feature is exposed automatically or requires implementation work to use (or hide). 

Use this information to understand the impact of these new features, right after the upgrade and later when you can choose which features to implement.

Date and Time
Wednesday, April 20, 2016
10:00 - 11:00am PT
Other timezones


Web Conference
Join the Live Event
Access for Mobile Devices


Thursday Apr 14, 2016

Partner Webcast – Transition to the New Integration Model with Oracle SOA Cloud Service

Do you want to fully integrate your enterprise, using the same integration tool and skills for both cloud and on premises deployment?

If you are Interested in cloud integration and looking into extend your enterprise services to the cloud, join us to find out more about the what, why, when and the how to deploy Oracle SOA Cloud Service!

Agenda:

  • Cloud Integration and SOA
  • SOA Cloud Service Features & Highlights
  • What’s the Difference
  • SOA Cloud Services Partner Sales Positioning
  • Summary and Q&A

Read more here.

Thursday Apr 07, 2016

Exam in production: Oracle RightNow Cloud Service 2016 Technical Implementation Essentials

The Oracle RightNow Cloud Service 2016 Technical Implementation Essentials exam is available in production starting April 4th 2016. Prove your advanced CX experience, broad understanding of design patterns, design principles and programming concepts, system integration concepts and relational databases as well as an understanding of standard security concepts.

Register for this exam now and get the latest certification!

On June 30th 2016 the old exam Oracle RightNow CX Cloud Service 2013 Technical Certified Implementation Specialist (1Z0-480) will be retired.