Wednesday Mar 07, 2012

EPM 11.1.2 - Service unavailable errors using EPM System

Users experience intermittent Service Unavailable errors using different components of the Oracle EPM System. A blank page with the following error message shows up:

                The service is unavailable.

Reviewing the application specific log files and testing the WebLogic application servers in the back end does not show any issues. As the client can still connect to the web server and the Java Application Server is working fine in the back end, it is clear that there is some issue in between web and application server. To track this down, logging for the WebLogic web server plug-in needs to be enabled. Setting up logging depends on the web server, so we need to distinguish between Internet Information Services (IIS) and Oracle HTTP Server (OHS).

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A blog focused on Tips & Tricks about Oracle Business Intelligence (OBI), Oracle Exalytics and Oracle Enterprise Performance Management (EPM) products.
[Blog Admin: ahmed awan]

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