Monday Jul 16, 2012

Charts in BI not rendering after applying OBIEE

Issue:  Charts are no longer rendering in IE or FF after applying OBIEE BP1

The reason that charts are failing to render is due to the fact that our update process does not touch the custom directories (skins, styles). It will only update the default skins and styles directories (s_blafp and sk_blafp). The reason is that we do not want to overwrite any customizations done by customers / partners.

Note: If you are using a custom skins directory, you will have to copy the BIChart.swf from the default directory or the install directory into your custom skins directory. If you do not replace the file, the charts will not render. This change requires that the OracleBI Presentation Services Component be restarted via the opmnctl process as well as for the browser cache to be cleared. Once that has been done, you will be able to render the charts.

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