EPM - Essbase Agent may hang due to higher LDAP timeout set in Shared Services

Applies To: EPM

If you see error “LDAP response read timed out timeout used.....” in SharedServices_SecurityClient.log file, then lower the default value of this timeout for external providers. This may cause Essbase Agent process to hang so lowering this timeout value may help to resolve the Essbase agent hang issue.

Tip: The parameter used to configure this timeout is "dirContextReadTimeOut" (in CSS.xml setting). The default value is 2 minutes (120000 ms). For example, you can set this using syntax <dirContextReadTimeOut>30</dirContextReadTimeOut> (in seconds). This is configured inside a LDAP/MSAD provider.


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