Charts in BI not rendering after applying OBIEE 11.1.1.6.2BP1

Issue:  Charts in BI are no longer rendering in IE or FF after applying OBIEE 11.1.1.6.2 BP1

The reason that charts are failing to render is due to the fact that our update process does not touch the custom directories (skins, styles). It will only update the default skins and styles directories (s_blafp and sk_blafp). The reason is that we do not want to overwrite any customizations done by customers / partners.

Note: If you are using a custom skins directory, you will have to copy the BIChart.swf from the default directory or the install directory into your custom skins directory. If you do not replace the file, the charts will not render. This change requires that the OracleBI Presentation Services Component be restarted via the opmnctl process as well as for the browser cache to be cleared. Once that has been done, you will be able to render the charts.

In a vanilla installation instance, the BIChart.swf file will be updated in the following two locations. (NOTE: Verify that the BIChart.swf file is 457KB (466,944 bytes) and a date of 6/4/2012 in both of these locations)

1. %Middleware_Home%\Oracle_BI1\bifoundation\web\app\res\sk_blafp\dvt
2. %Middleware_Home%\user_projects\domains\bifoundation_domain\servers\bi_server1\tmp\_WL_user\analytics_11.1.1\7dezjl\war\res\sk_blafp\dvt

You will need to update any additional locations (custom directories) manually by copying the BIChart.swf from one of the above locations to the custom directory.

For example: %Middleware_Home%\instances\instance1\bifoundation\OracleBIPresentationServicesComponent\coreapplication_obips1\analyticsRes\sk_<customdirectory>\dvt

Do not update the BIChart.swf file located in the \Oracle_BI1\.patch_storage directories as these are the backup files from the opatch process.

To restart the OracleBI Presentation Services component using opmnctl (opmnctl stopproc ias-component=coreapplication_obips1, opmnctl startproc ias-component=coreapplication_obips1).

For more information, please refer to the 11.1.1.6.2BP1 readme file, located here: https://updates.oracle.com/Orion/Services/download?type=readme&aru=15096099


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