EPM 9.3.3 - Cannot log in to Financial Reporting Studio 9.3.3
By Marc Schumacher on Mar 06, 2012
The following error occurs in Financial Reporting Studio after entering user credentials and server name into login dialog, also the Financial Reporting Studio does not connect to the Financial Reporting Server at all:
You are not authorized to use this functionality. Contact your administrator.
Financial Reporting Studio log file (HYPERION_HOME\logs\BIPlus\FRClient.log) does not exist.
Set JVM System Out and System Error logging by adding the following keys to the Windows Registry:
HKLM\Software\Hyperion Solutions\Hyperion Reports\HReports\JVM
SysOutFile = HYPERION_HOME\logs\BIPlus\FRClientJVMSysOut.log
SysErrFile = HYPERION_HOME\logs\BIPlus\FRClientJVMSysErr.log
Restart Financial Reporting Studio and try to login again. Verify the following error is written to FRClientJVMSysErr.log:
at com.hyperion.reporting.javacom.HsHelper.initLogger(Unknown Source)
at com.hyperion.reporting.javacom.HsHelper.getServer(Unknown Source)
Edit file HYPERION_HOME\BIPlus\lib\fr.env change the following two lines from: