We Heart Discussion Forums (and Know You Do Too)

It's not generally known, but Oracle (via Oracle Technology Network) hosts one of the largest discussion forums instances (forums.oracle.com) on the planet (founded in 2001), containing nearly 10 million messages from 1 million registered users. That's a whole lot of conversations!

And we really, really value those conversations - they span almost every conceivable technical subject across hundreds of products and technologies. More often not - and this is by design - those discussions are stewarded by community volunteers, many of whom are Oracle ACEs (who in fact earned their ACE stripes that way).

And so, I am very happy to tell you that we have just initiated a project with our platform partner, Jive Software, to upgrade that platform to the most current, modern version available. The end result should be a vastly improved user experience for everyone involved, in all dimensions.

There are many, many details to work on in coming weeks, but we'll keep you posted - and, when needed, come back to you for advice and suggestions. For now, we just wanted to share the good news!

Added 4/25/2012: We've just published a very brief user feedback survey, tell us what you think! 

Comments:

Wonderful. I find the forums to be often the number one place to find solutions. Despite other sources of support the round should continue and never be replaced.

Posted by Daniel Williams on April 07, 2012 at 04:20 AM PDT #

Hi Justin,

How's that lead bath coming along?! *{;-)

On a more serious note, will there be a set of beta forums this time, where we can play around and test for bugs etc?

Posted by Boneist on April 09, 2012 at 07:59 PM PDT #

Boneist,

We expect this project to go much more smoothly - instead of updating the existing code base, as we did last previously, this time we're migrating the data to an entirely new instance.

We'll keep you posted about whether a public beta etc. is possible.

Posted by Justin Kestelyn on April 10, 2012 at 03:45 AM PDT #

Err, the Oracle forums also include the Sun forums, which have been going a lot longer than that. The survey is amazingly pre-biased. There seems to be an assumption somewhere that truth is a function of time, i.e. that only the more recent contributions should be migrated. This is far from the truth. I know for a fact there were many many gems contributed to the Java forums in its first few years that laid the foundation for current practice.

Posted by Esmond Pitt on April 30, 2012 at 07:54 AM PDT #

Esmond,

I don't know what "assumption" you refer to. Both options - complete migration of all live data or partial data migration - are reflected in the survey.

Posted by Justin Kestelyn on April 30, 2012 at 08:25 AM PDT #

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