Forums.oracle.com Upgrade: New Rewards System/Known Issues

This weekend, forums.oracle.com received a software platform upgrade, to Jive v 5.5. This was long, long overdue and many thanks to the Web Arch and IT teams.

With this upgrade, users can now enjoy features like tagging, a more robust rich text editor, and most important, a new rewards system:

legend.gif

In the past, users were "rewarded" for their participation based solely on activity. That is, the more posts you created, the "higher" your status in the community. The flaw here is plain as day: Theoretically, I could be a human spambot and achieve Gold Medal status simply based on raw activity.

Now, although a user's frequency of posting is still recognized, community standing will be more heavily based on post quality. Thus, if I feel my question has received a "Helpful" answer, I can award the answerer 5 points. If I feel the answer is "Correct", I can award 10 points. In this manner, the wheat among the pool of answerers will easily be separated from the chaff. (Update, 8/24: in order to award points, you must identify your initial post as a "question" - which is default.)

For those of you concerned about your "status": People who give consistently helpful/correct answers have nothing to worry about in this model. But no more rewards just for being noisy! (Striking because it actually is still possible to achieve "Gold Medal" status based purely on post frequency.)

This change may be disruptive for some, but I'm confident that most of you will agree with this reasonable, common-sense approach to community management. It also happens to be fairly SOP these days among similar communities.

We've also moved the official Forums FAQ to our wiki, in the hope that the community, which is the true owner of forums.oracle.com, will participate in its management.

Finally, I want to refer you to a forum intended specifically for gathering post-upgrade bug reports. (Although we may not answer each post individually, we are reviewing every report carefully.) Be sure to use the forumsupgrade tag!

Here are the known issues, irrespective of bugs:

Drafts :
Users will not be able to access and finish any saved drafts. This will be fixed in the next Jive release.

Rich Text Editor:
- Bullets or numbered lists will be applied to the entire post in the Rich Text editor. Use Plain Text Editor to format if needed for just a specific section.
- Quoted text will be inserted at the top of the reply in a message by default.

Plain Text Editor:
- Hard return will be needed for Heading format. Example:
h1.
text here
- Use of the URL Insert will insert the URL at the top of the post. It will need to be manually moved if desired.

Handles:
- Handles are now case-insensitive
- Script was run to change duplicate handles to xxx2

What are your thoughts on our new approach?

Update: Some users have already registered distaste for our status level names (eg, "newbie"). (To quote Heath Ledger's Joker: "SO serious!") If anyone has better suggestions, we're all ears!


Update 2: We are well, well aware of the lingering instability of forums.oracle.com; a team is working around the clock to restore full, continuous service.

Comments:

Second shot, second failure. Maybe there is alternative to Hive?

Posted by Guest on August 22, 2008 at 07:39 PM PDT #

Can you be more specific about what you mean by "failure"? The product is called "Jive" BTW.

Posted by Justin Kestelyn on August 22, 2008 at 08:19 PM PDT #

I suspect the above comment is referring to the fact that it's just not working! I'm getting HTTP 500 errors when trying to do anything, both in Firefox and IE: "500 Internal Server Error Servlet error: An exception occurred. The current application deployment descriptors do not allow for including it in this response. Please consult the application log for details." That was upon me trying to log in after successfully being able to reach one of the forums (which I had previously been unable to do!) I'm disappointed that the text is still smaller than the old style forums too; that's probably going to be my biggest gripe with the new style, but I suppose there will be workarounds to that! Shame that there are problems though; would have like to have given it a bigger test drive than just managing to look at one of the faults raised already (ironically, the one about text sizes!), before giving it up as a bad job believing that more maintenance was being done!

Posted by Boneist on August 22, 2008 at 08:49 PM PDT #

We are getting reports of intermittent 500 errors yes, but they appear to be random. It's being looked at. The IE font-size issue is also being explored.

Posted by Justin Kestelyn on August 22, 2008 at 09:22 PM PDT #

Aha, thanks for the update. It's more or less constant for me, the 500 errors, although when I navigated direct to the SQL and PL/SQL forum, it did show the page. Won't let me do anything from there, even refreshing the page without the 500 error! Although I notice the new "Community Forums" header... Perhaps black text on a dark blue background is not the wisest colour-match in the world? *{;-) But the text size looks better (although fyi, I was seeing the same small text size in both IE7 and FF3), which is nice! Fast work, there *{:-D ---- Ok, that's weird... I've just gone back to FF and it's let me log in and everything, yet IE is still complaining. I must be having a cache issue on IE, because I get the new "Community Forums" header, plus the list of threads with a decent font size, but in FF, it's back to the "Oracle" logo, and the font size is smaller again. Refreshing IE just results in the 500 error. *{:-(

Posted by Boneist on August 22, 2008 at 10:04 PM PDT #

I'm getting solid 500 errors except when I use the 'Stealther' plug-in (which disables cookies etc) which at least allows me to read stuff, but not post. "Finally, I want to refer you to a forum intended specifically for gathering post-upgrade bug reports." Isn't this like locking the key to the safe inside the safe ? People with the problems can't post to the forum so can't post to the forum to say they can't post to the forum.

Posted by Gary on August 23, 2008 at 07:28 AM PDT #

Getting "500 Internal Server Error" errors two days in a row while trying to log in or/and browse the forums.

Posted by Guest on August 23, 2008 at 09:20 AM PDT #

1. Error 500 seems to be related to the url. Before the upgrade, write there http://...?forum=61 was allowed, right now it's http://...?forumID=61 2. The tags are a good enhancement, unfortunately, they show the hidden email of the author (!) 3. The status are good, but do you think 70 correct answers makes a Guru ? 4. The text format is a good enhancement 5. The report abuse button should help to moderate the forum 6. Well, right now, we need time to appreciate the new forum

Posted by Nicolas Gasparotto on August 23, 2008 at 01:56 PM PDT #

Justin, I dissagree with your argumentation for changing the reward system: "Theoretically, I could be a human spambot and achieve Gold Medal status simply based on raw activity." Show me one forum user achieving position among top ten users who was placed there by just posting irelevant answers. "Now, although a user's frequency of posting is still recognized, community standing will be more heavily based on post quality. Thus, if I feel my question has received a "Helpful" answer, I can award the answerer 5 points. If I feel the answer is "Correct", I can award 10 points. In this manner, the wheat among the pool of answerers will easily be separated from the chaff." This is simply not true. In many cases the person asked the question can not judge the worth or quality of a given answer. In many cases there will be no feedback at all. Also, the answers given are not there to please the asker of the question but to help the whole community. I think that changing this detail is a big mistake.

Posted by Denes Kubicek on August 23, 2008 at 03:41 PM PDT #

The 500 error is being looked at closely. Denes, perhaps you are missing the forest for the trees. The point system is a new, additional feature; people can continue to behave exactly as they did before. With the addition of the point system, however, we feel that new "leaders" will develop in the forums (ie activity will be stimulated). What's wrong with that?

Posted by Justin Kestelyn on August 23, 2008 at 04:25 PM PDT #

This word from Tech Ops: If encountering intermittent 500 errors, clear your cookies/cache and restart your browser. The errors should cease. (If not let us know!)

Posted by Justin Kestelyn on August 23, 2008 at 04:50 PM PDT #

Justin, I was trying to understand your arumentation. However, you didn't answer my questions to show me a spammer and to say who is qualified to say an answer is helpfull or even correct. I would like to know that because you are saying these were the main reasons to change the reward system. Instead of that you are saying I am "missing the forest for the trees".

Posted by Denes Kubicek on August 23, 2008 at 05:24 PM PDT #

OK, if I understand you correctly, you are asking me to identify a "top rated" poster who is also a spammer. Perhaps you are taking my example too literally. I am not suggesting that current "top posters" make a habit of providing poor answers. What I am saying is that they are "top posters" based on number of answers given, not on the quality of those answers. That is just a fact. Whether their answers are "good" or "bad" is irrelevant, because under the old system, there is no difference. In the new system, there is a difference. It is equally possible to be a Gold Medal poster with thousands of answers, but very few points. It is also possible to provide fewer answers, but because they happen to be "correct", to thus be a "Guru". Or, you could be both. Thus, we now have a way of rewarding people who strive to provide correct answers, not just any answer. As Martha Stewart would say, "It's a good thing."

Posted by Justin Kestelyn on August 23, 2008 at 05:57 PM PDT #

I've a question. Sometimes i find that the solution provided by some members to o/p which may be accepted by o/p. But, the quality of those solution might not be as good as it should be. And, after reading initial post ( Which is working for him/her ) by members - many new members sometimes don't even follow the next better solution. In that case, who will rate those solution? Can you please explain it? How neutral this rating by user should be considered - is one of my concern?

Posted by Satyaki De on August 23, 2008 at 06:36 PM PDT #

Not sure I understand your question, but here goes: the person who originally asked the question is the one who rewards the points. I suppose to make this process 100% accurate, the questioner should confirm that the answer is "correct" before awarding points.

Posted by Justin Kestelyn on August 23, 2008 at 06:52 PM PDT #

So, again no answer. And how about asking something unambiguous? Could you please: 1. increase the font and 2. remove that "visited" link color which, by the way only works in FF but not in IE? I am a frequent visitor of the forum and I read the most of the postings. Very soon, every second row has a gray visited link on a grey background. These two things are realy not user friendly.

Posted by Denes Kubicek on August 23, 2008 at 07:06 PM PDT #

"No answer"? WHAT is your question? Please post all post-upgrade issues in this forum, not here: http://forums.oracle.com/forums/forum.jspa?forumID=587

Posted by Justin Kestelyn on August 23, 2008 at 07:13 PM PDT #

I believe that we rely only on the person original asking a question to actual rate the answers, we have a few problems : 1. Many persons do not come back to their own threads to "close the loop" when their issues are resolved (questions are answered). It is likely that this will extend to not rating the answers. 2. I mean no offence to the persons asking questions but not all of them may be able to rate an answer properly as a "Helpful" or "Correct" answer. Some of them may not be sure. 3. Some questions receive multiple and varying answers. Which are "Helpful" ? There can be more then one "Correct" answer. 4. There are many incomplete, inadequate, false, misleading, blatantly misleading answers. Some of them may be wrongly rated as "Helpful" or "Correct" simply because "it seems to be correct" or "it worked !" (see forums discussions about scientific methods).

Posted by Hemant K Chitale on August 24, 2008 at 02:53 PM PDT #

Kind of hard to post upgrade issues on the forum with the issues. All I get is: Oracle forums is experiencing technical difficulty. We are aware of the issue and are working as quick as possible to correct the issue. Please try again in a few moments.

Posted by JohnA on August 24, 2008 at 03:58 PM PDT #

Hemant, you are correct. This system is not foolproof. But the positive examples will heavily outweigh the negative ones I'm sure. JohnA, there was a brief outage recently but service is restored now.

Posted by Justin Kestelyn on August 24, 2008 at 04:29 PM PDT #

Forums is either really really slow or unreachable today. What's the matter?

Posted by Fredrik on August 24, 2008 at 07:22 PM PDT #

Fredrik, we continue to see some post-upgrade instability, yes. The tech ops team is working around the clock to restore adequate, continuous service.

Posted by Justin Kestelyn on August 24, 2008 at 07:26 PM PDT #

Justin, Perhaps hemant has asked you the same question which was initially asked by me. So, again i'm asking you my question with some added queries. Hope this time i'll be able to make you understand. In many situation when i found that a newbi is strict towards his/her proposed architecture and wants a solution based on it which is flawed. Now, previously many of us tell them this is wrong and this right and also proposed better solution if we know that. And, another person who posted this kind of stupid solution will be awarded full points rather your better solution will be left away. So, ultimately this forum will be driven by o/p's satisfaction and not by proper or better solution. Is that we all want? Now, Extending my intial version, Sometime many newbi also forget to rate the user who proposed his solution. And, also many times i've found many newbi don't even follow the better post after receiving one initial solution which is working for him/her. Is this the forum going for right direction then? I don't think so.

Posted by Satyaki De on August 24, 2008 at 08:32 PM PDT #

Satyaki: as I told Hemant, the system is not foolproof. But overall the system will work as intended, I'm quite sure. (BTW, as mentioned before, this is pretty much how other communities operate now; it's not like we are breaking new ground here.)

Posted by Justin Kestelyn on August 24, 2008 at 08:50 PM PDT #

The new score system is unfair. The author of a question thread is usually unable to determinate the correct answer because he probably doesn't know the subject. And everyone who answers right and doesn't get the correct answer hit by the author of the thread is discriminated by those who get that hit.

Posted by Alessandro Rossi on August 25, 2008 at 11:35 AM PDT #

Are the forums down again? Getting the "Oracle forums is experiencing technical difficulty." page. Tried Clear Cache and Cookies and Browser Restart, no effect. Still getting the tech diff splash...

Posted by Anthony Maslowski on August 25, 2008 at 01:33 PM PDT #

Justin, I can handle losing all my posting points, but I just logged into the forum and saw that after 4+ years of using the username 'Jes' (my initials), that for some reason my username is now 'Jes2', any attempt to change my username back fails saying that another user is using that handle. Is this something that's being looked at, or am I doomed to not only have to start again as a new poster, but to also start with a new username (thereby losing any previous 'recognition' of my username)? John.

Posted by John Scott on August 25, 2008 at 02:32 PM PDT #

Is it just me, or is the forum so slow, it's unusable? I can't get to any forum atm! (I'm in the UK if that makes any difference)

Posted by Boneist on August 25, 2008 at 02:47 PM PDT #

I can't believe this is down again. It's not rocket science. Forums have been around for quite some time. It's not as if you guys are trying anything cutting edge - This upgrade will make the forums seem like technology from 5 years ago instead of 10. You can produce a world class database, this should be peanuts in comparison.

Posted by JohnA on August 25, 2008 at 04:57 PM PDT #

Alessandro - "unfair" is a strong word to use, isn't it? The questioner can always call the answer "helpful". Keep providing "helpful" answers and you will quickly climb the status chart.

Posted by Justin Kestelyn on August 25, 2008 at 05:44 PM PDT #

Yeah, more performance problems. It's a P1.

Posted by Justin Kestelyn on August 25, 2008 at 05:45 PM PDT #

John Scott - I will reply to your email.

Posted by Justin Kestelyn on August 25, 2008 at 05:46 PM PDT #

Justin, I wonder if a test forum could be set up somewhere next time an upgrade is on the cards, to allow the upgrade to be beta tested before the rest of the world get their grubby little paws on it - it might highlight things that the community as a whole aren't happy with, performance issues (maybe), suggestions for other enhancements, etc. I'm sure there would be several people interested in helping to test new versions of the forum - I know I would be glad to! - and hopefully by doing so, we can help the upgrade to take place more smoothly.

Posted by Boneist on August 25, 2008 at 06:37 PM PDT #

Boneist, good suggestion but such a beta would not have helped us our forecast performance problems, which are based purely on real-world load.

Posted by Justin Kestelyn on August 25, 2008 at 07:31 PM PDT #

Perhaps it might not have fallen down so spectacularly, but maybe it would have highlighted some slowness - which could be investigated without the whole set of forums being down! Either that or some/better performance testing is required before rolling the upgrades out *{;-) I'm not meaning to sound denigrating there - you guys have worked hard all weekend (and presumably before the roll-out too!) to give us a new upgrade; don't think it is unappreciated, especially since some of the fixes arrived amazingly fast! What's happening to the forums atm? I noticed that everything had been rolled back, and now it appears to be down again - is a 2nd attempt at the upgrade being done, or is it post-rollback tidying up?

Posted by Boneist on August 25, 2008 at 07:40 PM PDT #

Lots and lots of "tidying up" going on, yes. Hope to resolve ASAP!

Posted by Justin Kestelyn on August 26, 2008 at 12:22 AM PDT #

Access is still unavailable from the UK. Any updates?

Posted by Matt T on August 26, 2008 at 07:40 AM PDT #

Justin said: >but such a beta would not have helped us our forecast performance problems, which are based purely on real-world load. isn't that what Real Application Testing (RAT) is for? Sorry couldn't resist

Posted by Argus on August 26, 2008 at 08:25 AM PDT #

Justin: I don't want to climb the chart I'm just saying that this system that you repute more accurate than the previous one is not coherent to what it wants to represent. The old system was just an indication of participation on the forum and it was coherent because you can measure it with the number of posts. The new system is trying to measure the skills of the community members. And I don't think it's a good method for this for the following reasons: Someone's skills can be judged mostly by someone else with more skills. Like when you go to the university it's a teacher ( with more skills than you - mostly ) judging you. The system is weak. There are many ways to get points with no effective value. In this forum the are many similar questions someone may look for them and give always the same answer (correct) and get several points but with no knowledge. Many members are often telling authors to post more details about the question, in this way the author may feel a little hunger with them and not hit their answer not correct and not even helpful when it is right. Many authors are unable to determinate a correct answer. Many authors forget to hit answers as correct or even helpful and this fact discriminates who helped his by those ones who received points. And there may be many more reasons why that system has no sense. Bye Alessandro

Posted by Alessandro Rossi on August 26, 2008 at 09:12 AM PDT #

Instead of upgrading and adding new features you need to get the system usable. I am now unable to connect to my account for several weeks because no one from OTN responds to my questions. Why cannot I access my account just because I lost my password and I do not use my registered e-mail address anymore? Why do I have to start over with a new user? Is it that hard to send a new password to my new e-mail address?

Posted by Yas on August 26, 2008 at 09:14 AM PDT #

Please post when the forum is back up. Or if you are sending an email (that would be best), please add my address to the list. Still getting "Oracle forums is experiencing technical difficulty." page. Thanks

Posted by Anthony Maslowski on August 26, 2008 at 01:35 PM PDT #

I echo "JohnA"s comment.... It's been 24 hours on my end (US EST)...still getting "Oracle forums is experiencing technical difficulty" crap So the forums has been "FUBAR" since 8/23 ???!!!???!!! This is just ridiculous....I mean UNBELIEVABLLY RIDICULOUS ! Oh, wait, 'As a pure J2EE application, Jive Forums is...." LOL I see, no wonder

Posted by Robert on August 26, 2008 at 03:24 PM PDT #

Hi Justin, Any update on when the forums will be available again... they seem to be down most of the day. as in http://forums.oracle.com redirects to http://www.oracle.com/splash/forums/index.html 'Oracle forums is experiencing technical difficulty...' Asking as I depend on it as one of my primary resouces (especially for for Apex development) , and have been unable to connect since Friday last week :( I could not have a look at the upgraded forums, but from what I've read here, it would have been a step in the right direction, had it worked... You would have had to address issues with the original poster being the only one able to award points as it would reslut in a exponential increas in the number of posts (As people would not get recognised for follow up questions so would probably not bother to answer it resulting in new questions being rased much more frequently... and so on) also, not sure about people who had crontibuted previously loosing all their recognition or having to use different usernames - which would not have been too good.

Posted by Alex Nezhuvingal on August 26, 2008 at 03:57 PM PDT #

Yas - if you have problems with your account, it has nothing to do with forums (or OTN for that matter). Go to: http://www.oracle.com/corporate/contact/index.html ..and look for the "Login issues" link to report a problem. As for forums.oracle.com - I have no update. Believe me, no one feels the pain more than me.

Posted by Justin Kestelyn on August 26, 2008 at 04:06 PM PDT #

It seems to me that you are adding complexity (a rating method) to a system that always seemed to work pretty much perfectly without the addition. But, really, I don't care; I just want my forums back. Please consider how important these forums are to your customers before you risk bringing them down again like this.

Posted by warren caples on August 26, 2008 at 06:04 PM PDT #

>> Justin Kestelyn: > As for forums.oracle.com - I have no update. Believe me, no one feels the pain more than me. ummm sorry I don't think so. Somehow I don't believe you actually use it and rely on it for work like the most of us.

Posted by Pissedoff on August 26, 2008 at 06:22 PM PDT #

Pissedoff - if you have any other mystical skills in addition to mind-reading, please let me know! We could use some help with this clustering issue. :)

Posted by Justin Kestelyn on August 26, 2008 at 06:49 PM PDT #

"As for forums.oracle.com - I have no update. Believe me, no one feels the pain more than me" Most of us have been in similar situations at some point - migrations/upgrades not working as expected etc. and can understand/relate to what you are saying, and appreciate your honesty. Hope you guys are able to get it back up soon. Frustration about the forums being completely unavailable is bound to happen after some time (and likely reason for all of the negative comments) – if it is going to be down for much longer (as in days rather than hours) could you not revert to the old system while you iron out the issues? Didn’t realize how awful the spelling was on my last post until I read it posted! Spellchecked and previewed this one…

Posted by Alex Nezhuvingal on August 26, 2008 at 06:56 PM PDT #

Thanks Alex. The decision has been made to fight through these issues rather than roll back (for the second time), if at all possible. Progress is being made.

Posted by Justin Kestelyn on August 26, 2008 at 06:58 PM PDT #

time to call 911 (i.e. Google) ;)

Posted by pissedoff on August 26, 2008 at 08:17 PM PDT #

"It also happens to be fairly SOP these days among similar communities." Hmmmmm... what is a similar community? This leads to questions like, are those communities doing it right? How similar are they, really? Do they have a cabal, or the perception of one? Are there just a few controlling people? Are the communities at the same scale? I second Hemant and Satyake De on the problems, this type of rating pushes towards mediocrity or worse, and we want to push towards excellence. Perhaps the excellence can only be pushed in the wiki, but I don't see the mechanism to do that, many wikis seem to suffer from not being broadly canonical. I think I'd rather be rated oldfart than newbee. :-)

Posted by joel garry on August 27, 2008 at 07:05 PM PDT #

Joel, VMware, Sun, SAP, and Microsoft take similar approaches. Good enough examples? I already see users in our forums (when they're up!) with 50+ points, after less than a week. They're well on their way to ex-newbie-ness. If you want to make an omelet, you have to break some eggs.

Posted by Justin Kestelyn on August 27, 2008 at 07:42 PM PDT #

Justin; Would you give an explanation here or in forum "Post Upgrade" Why the handler name change like "Shaun S" to "Shaun S2"? or why some users handler did not changed at all or some have changed from KUBA2 to KUBA or JES2 to JES? There is a lot of users with same issue posted in forum regarding this but don't see any answer. Also, in past users mentioned that have option to change the user name which was based on e-mail address of a company or organizations and then they are no longer working for them. what happened this option? Thank you for time and response here or in the forum. Regards; Shaun S.

Posted by Shaun S on August 27, 2008 at 08:27 PM PDT #

Shaun, we just added this to Known Issues in fact. Handles are now case-insensitive; thus a script was run to change affected handles to xxxx2. As we're using LDAP now there's no way around this. Editing of watch email address is still supported; Your Control Panel > Edit link next to email.

Posted by Justin Kestelyn on August 27, 2008 at 08:32 PM PDT #

Justin; Thank you for your prompt explanation. as you said handle name is known issues so there is no solution - am I correct? Regarding last note you mentioned: "Editing of watch email address is still supported; Your Control Panel > Edit link next to email." I was not talking about that feature. Its Control Panel > Edit link next to username. In past forum there was discussion if feature release of OTN capabilities to change username based on person email address who belonged to the company and no longer working there. The e-mail option: you are right is for notification or watch e-mail you mentioned. Thank you again and hope feature upgrade goes smoothly. Shaun S.

Posted by Shaun S on August 27, 2008 at 10:18 PM PDT #

Shaun, if you are asking if your email in your Oracle.com account is now editable, the answer is "no". There is still a dependency on another application outside of OTN's control.

Posted by Justin Kestelyn on August 27, 2008 at 11:34 PM PDT #

Its now August 29 and the forums are still .. to coin a phrase "screwed". Guys this is doing you no favours, industry leading software company, and you can't sort your out your forum performance. Can I make a suggestion - ROLLBACK, and re-evaluate Jive 5.5!

Posted by guest on August 28, 2008 at 07:33 AM PDT #

You really shouldn't try to make a comparison to M$ forums. Theirs works, and has features like other people being able to vote on whether a post is good or not good.

Posted by JohnA on August 28, 2008 at 05:46 PM PDT #

JohnA, I wasn't "comparing" anything. Joel asked for examples of other communities in which reward systems are used, and I provided them.

Posted by Justin Kestelyn on August 28, 2008 at 05:54 PM PDT #

I think the system of rating responses and users getting points for this is not a good idea at all. It provokes responses such as: "If you expect to get answer to your questions in the future, you should mark the answers either as helpfull or correct if they indeed helped you to solve your problems." ie, people proving that they are only willing to help if they get something in return, something that a forum that is trying to provide help should surely avoid?!?!?

Posted by Anon on September 03, 2008 at 12:07 PM PDT #

Anon - people who truly want to help out of altruism will do so anyway. How will this feature discourage that? I think you have it backwards.

Posted by Justin Kestelyn on September 03, 2008 at 06:54 PM PDT #

Justin, You said, "(Striking because it actually is still possible to achieve "Gold Medal" status based purely on post frequency.)" if this is true than person would get a gold medal after certain number of posts right?I am not interested in the number of post count but rather that if person indeed would get a gold medal after some posts than in which category that gold medal would fall? We have at the moment , gold medal with Guru status only so this medal without points will lie where? Cheers Aman....

Posted by Aman.... on September 05, 2008 at 08:40 AM PDT #

Many times a thread will end up with multiple questions / answers any of which might be correct or even more correct in certain situations. Since only the original poster can mark something helpful or correct and someone that comes later and needs a clarification or a slightly different answer and gets it can't reward the people that helps. It does seem like the new rating system doesn't take this into account and instead of reusing threads that might be 95% correct and with just a bit of clarification help the new poster out , for someone to get credit there would have to be a whole new thread started. Just a thought. Carl

Posted by Carl Backstrom on September 12, 2008 at 08:22 PM PDT #

"Joel, VMware, Sun, SAP, and Microsoft take similar approaches. Good enough examples?" I wouldn't know, I don't use any of those. What I had in mind when I wrote that (and didn't want to self-fulfill a prophecy by saying it) was all the mediocre Oracle BBS's, which this one seems to be normalizing towards. I don't know if it's the population or the format or what. And I'm not intent on criticizing anyone for it (here, anyways), since I think it may be an intractable problem whatever the cause. "If you want to make an omelet, you have to break some eggs." Yummm, though I've converted mostly to fritata's since I figured out how. Of course, if _I_ break some eggie-wegs on the forum, my posts get deleted or people accuse me of throwing flamable liquids on the stove (which may be true enough :-)

Posted by guest on October 01, 2008 at 11:48 PM PDT #

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