By oracletechnet on Aug 28, 2008
I've wanted to use that title since "300" came out last year!
There is a method to my madness however. As many of you know, we rolled out an upgrade to forums.oracle.com last weekend (to Jive Forums 5.5). Since then, the site has been unstable, but steadily improving - Monday, uptime was 7%; Tuesday, 70%; and Wednesday, 80%. We've thrown more hardware at the problem, upgraded various network components, and have a team of Java and clustering specialists working the problems around the clock.
Uptime is still not where it should be of course; forums.oracle.com is business-critical for a lot of folks (as well as for Oracle), and I'm glad they consider it so. If nobody cared, we'd be wasting our time.
We made a conscious decision early in this process to stick with the upgrade; to fight through the problems instead of run from them. Some people would argue with that decision (many of you have), but so far, I'm glad we made it - even if there are grumblings about the new rewards system. (In fact, I've seen more complaints about that than about downtime!) Regardless, I do want to apologize for the downtime you've suffered through thus far.
Is it possible that we'll have to change course? Sure it is. Stability is our top priority - much more so than features. If we have to trade the latter for the former, we will.
But we're not there yet. After all, "This is Sparta!"