Tuesday Jun 19, 2012

E-Business Suite Proactive Support - Workflow Analyzer

Overview

The Workflow Analyzer is a standalone, easy to run tool created to read, validate and troubleshoot Workflow components configuration as well as runtime. It identifies areas where potential problems may arise and based on set of best practices suggests the Workflow System Administrator what to do when such potential problems are found. This tool represents a proactive way to verify Workflow configuration and runtime data to prevent issues ahead of time before they may become of more considerable impact on a production environment.

Installation

Since it is standalone there are no pre-requisites and runs on Oracle E-Business applications from 11.5.10 onwards. It is installed in the back-end server and can be run directly from SQL*Plus.

The output of this tool is written in a HTML file friendly formatted containing the following on both workflow Components configuration and Workflow Runtime data:
  • Workflow-related database initialization parameters
  • Relevant Oracle E-Business profile option values
  • Workflow-owned concurrent programs schedule and Workflow components status
  • Workflow notification mailer configuration and throughput via related queues and table
  • Workflow-relevant recommended and critical one-off patches as well as current code level
  • Workflow database footprint by reading Workflow run-time tables to identify aged processes not being purged. It also checks for large open and closed processes or unhealthy looping conditions in a workflow process, among other checks.

See a sample of Workflow Analyzer's output here

Besides performing the validations listed above, the Workflow Analyzer provides clarification on the issues it finds and refers the reader to specific Oracle MOS documents to address the findings or explains the condition for the reader to take proper action.

How to get it?

The Workflow Analyzer can be obtained from Oracle MOS Workflow Analyzer script for E-Business Suite Workflow Monitoring and Maintenance (Doc ID 1369938.1) and the supplemental note How to run EBS Workflow Analyzer Tool as a Concurrent Request (Doc ID 1425053.1) explains how to register and run this tool as a concurrent program. This way the report from the Workflow Analyzer can be submitted from the Application and its output can be seen from the application as well.
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This blog is dedicated to bring latest information on Oracle Workflow new features, best practices, troubleshooting techniques and important fixes directly from it's Development Team.

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