The Insider – Oracle Guided Learning is compatible with Redwood VBS Pages

March 5, 2024 | 3 minute read
Chris Supangat
Principal Product Management, Guided Learning, Customer Success Services
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Preface:

Welcome to another installation of “The Insider”, a peek into the inner workings of the Oracle Guided Learning Product team. Oracle Guided Learning is Oracle’s premier Digital Adoption Platform, designed to help organizations and their users adopt products, policies and processes faster as they transform continually in the cloud.

This series, will give you an insight into the rationales and reasonings for creating some of our premier features and give you visibility into the team behind the platform.

 

Providing in-application change management and training on Oracle’s Redwood VBS pages.

Applications are becoming more intuitive by the day and Oracle Redwood is no different. Oracle Redwood is Oracle’s next generation user experience, bringing state of the art consumer grade user experiences across all devices, applications and modules. As an award-winning, industry recognized experience, Redwood will unify Oracle’s application philosophy and experience across our internal and customer interfaces.

 

This image shows an example Ask Oracle page showing suggestions and a notifications panel, enlarge image.

After a successful internal rollout of Redwood and the associated delivery of Oracle’s Visual Builder Studio, many customers are starting to embrace, build and adopt Oracle Redwood as their standard interface across all modules.

With any change in application and/or process, Oracle Guided Learning, a leading Digital Adoption Platform provides Oracle customers the confidence to migrate, adopt and embrace Redwood Apps across all Oracle modules seamlessly. After subsequent testing, Oracle Guided Learning is embedded into the Fusion Redwood interface, withstanding the need connect via extension, becoming the first Digital Adoption Platform to successfully integrate with Redwood.

Oracle Guided Learning employs the use of in-application guides that are embedded across page elements to bring contextual, relevant and personalized guidance to end users when and where they need it.

Customers employ Guided Learning to:

  • Bring awareness to new announcements, policies, periodic events and quarterly update and maintenance activities
  • Collect user insights into application and page behavior
  • Reduce errors using in-built validation techniques and contextual guidance
  • Structure training programs, tours and initiatives for first-time and infrequent users to get familiar with their new application, page and processes
  • Capture user suggestions using Surveys and Feedback mechanisms