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Rich Set of New Capabilities Sets Oracle Guided Learning Apart

Jim Vonick, and Amit Kumar - Sr Director Oracle Guided Learning Product Management & Delivery

An incredibly rich release of Oracle Guided Learning capabilities is now available.  From a sleek and smart new widget to a truly mobile experience, Oracle Guided Learning once again differentiates itself as the leading digital adoption platform for Oracle SaaS Applications.

The new capabilities include:

  • Fusion Embed: configure Oracle Guided Learning within Oracle SaaS Cloud

  • Mobile Experience: deliver a fully mobile experience with mobile-specific content that renders true for small screens

  • Analytics Dashboard: gain insight about how your organization uses Oracle Guided Learning from metrics-driven business intelligence

  • Step Guide Videos: generate videos automatically from our popular Step Guides

  • Intuitive New Widget: customize the newly designed, intuitive widget that learns and remembers its on-screen location to match your SaaS Cloud design

  • Content Management: create and manage your content more easily with new filters, classification, and an easy content management experience

  • Self-service Editor: build and manage Oracle Guided Learning content anytime with the new development interface

 

Overview of New Capabilities

 

Simply and Securely Configure Oracle Guided Learning for Oracle Fusion Applications

You can now configure Oracle Guided Learning from within Oracle Fusion Applications. This provides a higher level of control of your Guided Learning application that results in simplifying the setup, management, and upgrades to Guided Learning.

 

Set-up Guides Now Support Employees on Mobile Devices

Mobile-specific content can now be created and deployed with Oracle Guided Learning.  This allows your users to keep learning and access supportive content to complete tasks whether your people are on the go or away from their computer.  The unique integration between Oracle Guided Learning and Oracle Fusion Applications ensures that Guided Learning renders true on mobile devices.

Oracle Guided Learning offers three different types of guides suitable for mobile devices:

  • Smart Tips are used to provide key information about a particular field that needs to be completed

  • Messages provide a “just-in-time” mechanism to communicate with users

  • Process Guides provide instructions for completing a business process

 

 

Understand and Optimize Cloud Learning with Business intelligence

Our new analytics capabilities are comprehensive, and offer an in-depth view and insight on how your employees are using Oracle Guided Learning.  With three new dashboards and multiple .csv reports, you can identify usage patterns, discover which guides are more successful, and where compliance needs some boosting.

The new Analytics Dashboard includes

  • User Activity

  • Guide activation, engagement, and usage

  • Time spent on a guide

  • Guide completion

 

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Oracle Guided Learning Analytics

 

Streamline Support Content with Automatically Generated Videos

One of Oracle Guided Learning’s more popular features is the Step Guide. The Step Guide provides a step-by-step view of a complete process presented as a series of screen-captures. It is a favorite with users, because it allows them to preview a process before executing a task or operation within an Oracle application.  It is also a great memory refresher for users who have already viewed the guide and only need a reminder of specific steps.

Step Guides can now automatically be converted into a video format. This is especially helpful for users who prefer watching a video to scrolling through screenshots.

 

Oracle Guided Learning automatic video generation

 

Intuitive Widget that Learns Your Location Preferences

We redesigned the Oracle Guided Learning widget to be more functional and customizable. The widget can be minimized and employees can move it to any location as they work. The widget remembers each employee’s preference and will appear at the same place when Oracle Guided Learning restarts.

The widget can now also be customized to match your SaaS Cloud design, or the look and feel of your company brand.

 

 

 

Create and Manage Your Content More Easily

As part of our efforts to give content creators and learning teams more control over the content they deliver to their people, we've enhanced our content interface to help increase your productivity.

  • Content classification: you can now classify your guides and other learning content by products, roles, training type, and other groups. This helps users orient themselves in the widget, and encourages browsing to find other content in the same topic-group.

  

 

  • Filters to easily manage content: content creators can now segment and find guides more quickly and easily with new filters. These filters allow segmentation by desktop/mobile, guide status, training type, Fusion product, and Fusion module.

 

  • Improved content creation experience: we’ve simplified the content creation process by adding guide types and shortening the process. You can now also create Beacons and Smart Tips directly in the platform.

 

Add Your Own Organizational Content and Policy Documents

You can now add your own documentation, online files, and policies to Oracle Guided Learning, where they can be accessed by search through the widget, or pushed to employees using the segmentation of your choosing. For example, if your company has updated your 'Working from Home' policy, you can now deliver it to all employees as the first thing they see when they next log in.

 

 

 

 

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