All Oracle Certification customer service issues previously sent to firstname.lastname@example.org, should now be submitted as service requests via the new request tool, as support via this email alias ended Monday May 23, 2011.
candidate communications via this new system will enable better issue
tracking capabilities and ensure that all issues are handled quickly and
efficiently. The integrated tool will also help us to more easily
research historical and related issues to enable improved certification
communications and business processes.
questions related to Java, Oracle Solaris (Cluster), MySQL, NetBeans or
OpenOffice.org exams or certification may currently still be sent to email@example.com and resolved via email.
are excited about this new offering and continue to
work toward improved customer service for our OCP
community. Thank you for your cooperation!