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Customer Spotlight: BT Delivers a Broad Range of Customized Training to Optimize Company-Wide Investment in Oracle

Breanne Wilson
Senior Web Project Manager - Oracle University

 - Courtesy of Oracle.com -

BT is one of the world’s leading providers of communications solutions and services, with operations in 170 countries.

Its main activities include the provision of fixed-line services, broadband, mobile, TV products and services, as well as networked IT services. 

With a vast range of Oracle applications, middleware, and hardware deployed across BT, the organization has an ongoing requirement for a broad range of training.
Much of BT’s hands-on software development is now outsourced to partner systems integrators in India, but BT still retains all program management, design, and decision-making in addition to some development work in-house.
Training is therefore required for specific products as well as to improve general awareness and understanding across the Oracle portfolio.
BT works with Oracle University to deliver tailored training programs either in a classroom environment or online, depending on the particular requirements and office locations involved.
Oracle University provides a wide range of training courses from a detailed catalog, but also provides bespoke and customized training for specific projects where required.

“Oracle University has a progressive, flexible approach to training that is unique in the IT industry. I have never come across another organization that applies this flexible approach to deliver relevant, customized training.”

– Arnie Hensby, Oracle First Program Manager, BT 

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