Thursday Oct 31, 2013

Ensure Payroll Success with PeopleSoft Year-End Training for U.S. and Canada

Year-end payroll processing and reporting is a requirement for your business. If you're responsible for completing these processes in either Canada or the United States using the PeopleSoft Payroll application, and if you're new to PeopleSoft Payroll or to performing these processes, consider enrolling in Oracle University's expert training.

Our PeopleSoft Payroll specialists will guide you through the necessary steps to ensure you can smoothly and successfully perform your job. Training is specific to the country for which you are performing the processing and reporting.

Training lasts one day and is delivered in our Live Virtual Class Format, which helps you avoid travel during this busy season. Here's the training we recommend:

PeopleSoft Year-End Payroll - U.S.

This course teaches you how to complete U.S. year-end processing and reporting using PeopleSoft Payroll for North America, step-by-step.

  • Update tax reporting setup tables and update employees' income and tax records.
  • Load each employee's year-end data into a single year-end record for processing and reporting. 
  • Identify reports needed to reconcile the year-end data.
  • Correct tax balances and other data as necessary.
  • Generate final print and online W-2 forms and prepare the electronic file for the Social Security Administration. 
  • Enter corrected W-2 information and print a W-2c form.
  • Report periodic retirement distributions and related tax withholding amounts on form 1099-R.  
Please Note: this course is intended for organizations using PeopleSoft release 8.81 or higher.

PeopleSoft Year-End Payroll – Canada

This course covers the steps necessary to perform Canadian year-end processing using Oracle's PeopleSoft Payroll for North America.

  • Explore adjustments, balances, year-end slip processing, common pitfalls and errors and balancing reports. 
  • Produce accurate year-end reporting results such as T4, T4A, RL-1 and RL-2. 
Please Note: this course is intended for organizations using PeopleSoft release 8.81 or higher.

See you in class!

-Oracle University Marketing Team 

Tuesday Oct 29, 2013

Instructor Insight: Using the Container Database in Oracle Database 12c


The first time I examined the Oracle Database 12c architecture, I wasn’t quite sure what I thought about the Container Database (CDB). In the current release of the Oracle RDBMS, the administrator now has a choice of whether or not to employ a CDB.

Bundling Databases Inside One Container

In today’s IT industry, consolidation is a common challenge. With potentially hundreds of databases to manage and maintain, an administrator will require a great deal of time and resources to upgrade and patch software. Why not consider deploying a container database to streamline this activity? By “bundling” several databases together inside one container, in the form of a pluggable database, we can save on overhead process resources and CPU time. Furthermore, we can reduce the human effort required for periodically patching and maintaining the software.

Minimizing Storage

Most IT professionals understand the concept of storage, as in solid state or non-rotating. Let’s take one-to-many databases and “plug” them into ONE designated container database. We can minimize many redundant pieces that would otherwise require separate storage and architecture, as was the case in previous releases of the Oracle RDBMS. The data dictionary can be housed and shared in one CDB, with individual metadata content for each pluggable database. We also won’t need as many background processes either, thus reducing the overhead cost of the CPU resource.

Improve Security Levels within Each Pluggable Database 

We can now segregate the CDB-administrator role from that of the pluggable-database administrator as well, achieving improved security levels within each pluggable database and within the CDB. And if the administrator chooses to use the non-CDB architecture, everything is backwards compatible, too.

 The bottom line: it's a good idea to at least consider using a CDB.

-Christopher Andrews, Senior Principal Instructor, Oracle University

Thursday Oct 24, 2013

October 2013 Oracle University Round-Up: New Training & Certifications

Here are the highlights of what is happening this month at Oracle University. 

New Technology Overview Courses: Cloud, Big Data and Security

Learn about the latest technology solutions that can transform your business. These three Training On Demand courses are taught by industry experts. These courses help you develop an understanding of how Oracle technologies can make a positive impact on your organization. 

New Cloud Application Foundation Courses

Check out our brand new 12c courses for WebLogic Server administrators and Coherence developers: 

Oracle Database 12c Courses

Our Oracle Database 12c training is becoming very popular. Here are this month's featured courses: 

Validate your expertise and add value by earning an Oracle Database 12c Certification

New Certifications for MySQL

Watch our two new videos to find out what's new with Oracle MySQL Certifications.

1) Oracle MySQL 5.6 Certification: What's New for Database Administrators 

Recommended training: 

Recommended training: 

New Training & Certification for Oracle Applications

JD Edwards 9.1 Training

Additional JD Edwards Enterprise One 9.1 training is now available for administrators, developers and implementation team members.

Cross Application Training 

Human Capital Management Training 

Financial  Management Training 

Knowledge Management 8.5 Training

Oracle Knowledge 8.5 training is now available for analysts interested in learning how to quickly spot trends in content processing and system usage with analytics dashboards.

Taleo Training

Updated Taleo training is now available. Taleo Business Edition (TEE) business users can learn how to create more efficient reports. Recruiters will learn how to efficiently and effectively use Taleo Business Edition (TBE) Recruit. 

New Training for Oracle Retail 13.4.1

Updated training for Retail Predictive Application Server and Retail Demand Forecasting is now available. 

View all available training courses, learning paths and certifications at education.oracle.com, or contact your local education representative to learn more about Oracle University's education solutions. See you in class! 

-Oracle University Marketing Team 

Monday Oct 21, 2013

Instructor Insight: Dealing with Columns in Oracle JD Edwards EnterpriseOne Tools Release 9.1

Oracle JD Edwards EnterpriseOne Tools Release  9.1 has many new features that will help end users be more efficient in their daily jobs. For example, hiding grid columns is now as easy as a left-mouse click. In earlier releases, users could click on the ‘Customize Grid’ link but still had to do several more clicks to hide or show a column . The following example shows how easy this new feature is to use.

First, right-mouse click on the column you want to hide; for example the ‘Long Address’ column.


The column is now hidden.


Second, right-mouse over on any of the columns to show the ‘Unhide’ option.


After you select ‘Unhide’, the hidden column is shown. You can then select the column to show, or unhide, the column.


This new feature and others are covered in the JD Edwards EnterpriseOne System Administration Rel 9.x course, which has been updated to reflect the new release. Hope to see you in class!

-Randy Richeson, Senior Principal Instructor, Oracle University

Thursday Oct 17, 2013

What’s New in JD Edwards EnterpriseOne Release 9.1

Oracle JD Edwards EnterpriseOne 9.1 offers customers significant updates to usability and business processes to improve productivity and bolster business value. This release addresses critical user needs, while delivering key enhancements in several areas, including: 

New User Experience

Release 9.1 offers significant enhancements to the user experience. New Web 2.0 features reduce task time and enable you to access meaningful information.

Enhanced Reporting

Oracle’s JD Edwards EnterpriseOne One View Reporting is a breakthrough solution that allows business users to create interactive reports - without IT support.

Industry Specific Functionality

This new release delivers key enhancements for the consumer goods, real estate management and manufacturing and distribution industries.

Enhanced Support for Global Operations

JD Edwards EnterpriseOne 9.1 supports global operations with several new features, including enhancements that consider the entire ERP business process associated with managing country of origin requirements.

Productivity Features

This new release offers new more tightly integrated business processes and other productivity advancements like improved data access and enhanced financial controls.

Want to find out more?

ü Bookmark the JD Edwards EnterpriseOne web page

ü Listen to the Podcast: Announcing JD Edwards EnterpriseOne 9.1 

ü Watch the Demo: JD Edwards EnterpriseOne 9.1 Features Demo

ü Watch the Demo: JD Edwards EnterpriseOne One View Reporting Demo 

ü Review the Data Sheet: JD Edwards EnterpriseOne Tools 9.1 

New Training

JD Edwards EnterpriseOne 9.1 training through Oracle University is designed to help you leverage these usability and productivity enhancements. The curriculum is aligned to the JD Edwards EnterpriseOne products and will teach your team how to efficiently and effectively implement and use your applications.

Get started today! View available training and schedules

 -Jim Vonick, Oracle University Market Development Manager 

Wednesday Oct 09, 2013

Top 10 Oracle University Self-Study Courses

Oracle University’s Self-Study Courses offer a great way to brush up on your skills or learn new career-enhancing techniques. Many include exactly the same content as our classroom and digital courses.

Top 10 Most Popular Self-Study Courses

  1. Oracle BI 11g R1: Create Analyses and Dashboards Self-Study Course
  1. Oracle Database 11g: SQL Fundamentals II Self-Study Course
  1. Oracle Database 11g: Administration Workshop I Release 2 Self-Study Course
  1. Java Programming Language, Java SE 6 Self-Study Course
  1. Oracle Database 11g: Performance Tuning Self-Study Course
  1. Oracle WebLogic Server 11g: Administration Essentials Self-Study Course
  1. Oracle BI 11g: Introduction to End User Tools Self-Study Course
  1. R12.x Oracle E-Business Suite Essentials for Implementers Self-Study Course
  1. Oracle Database 11g: RAC Administration Release 2 Self-Study Course
  1. Oracle Database 11g: Administration Workshop II Release 2 Self-Study Course

Benefits of Enrolling in a Self-Study Course

A few reasons why enrolling in an Oracle University Self-Study Course may be worth considering:

  • Train when you want, where you want - 24/7.
  • Download courses and take them from your computer, at your own pace.
  • All you need is a username, a password and a desire to learn.

Consider taking one or more of these popular courses, which are presented using the latest multimedia and instructional design methods that you'd expect from Oracle University.

-The Oracle University Marketing Team

Thursday Oct 03, 2013

Oracle RightNow: Curriculum Update Part II

This is the second in a two-part series intended to help you confidently select the appropriate Oracle RightNow courses. Oracle RightNow Curriculum Update: Part I focuses on training for developers and business users, while Part II focuses on training for administrators.

Administrator Training

Oracle University offers the following six courses for administrators, which vary by area of focus.

1.  RightNow Foundation for Contact Center Administrators (5 days): This course teaches you the fundamental knowledge to become a more effective administrator or technical consultant. It replaces the retired RightNow Customer Service Administration course and includes two additional days of material. This material includes custom objects, message templates, add-ins and other features. It serves as a prerequisite for some of the other administration classes listed below.

2.  Dynamic Agent Desktop for Contact Center Administrators (3 days): This course is designed for administrators responsible for configuring and managing the Dynamic Agent Desktop. Learn how to empower your contact center staff and deliver high-quality customer experiences across channels, agent pools and geographies.

  • Prerequisite - RightNow Foundation for Contact Center Administrators or the retired RightNow Customer Service Administrator course

3.  RightNow Chat Cloud Service Administration (2 days): This course is designed for administrators, developers and implementers. You'll learn how to help agents guide web visitors to the best answers and outcomes.

  • Prerequisites - RightNow Foundation for Contact Center Administrators or the retired RightNow Customer Service Administrator course 

4.  RightNow Customer Portal Cloud Service Customization for Administrators (1 day): Learn how to perform basic customizations on the RightNow Customer Portal that do not require programming skills, but can be accomplished through configuration settings and text file editing.  

  • Prerequisites - Basic understanding of RightNow Cloud Service; HTML/CSS

5.  RightNow Intent Guide Administration (2 days): This course is intended for administrators and analysts responsible for authoring and maintaining a knowledge base using Intent Guide. 

  • Prerequisites - Basic HTML knowledge; general web authoring skills

6.  RightNow Social Experience Administration (2 days): This course is ideal for individuals focused on the configuration, administration and basic community management and moderation of customer communities and socially-enabled contact centers.

Retired Courses – No Longer Available

RightNow Customer Portal Design and Dynamic Agent Desktop Administration - the material in this course is now covered in Customer Portal Cloud Service Customization for Administrators and RightNow Dynamic Agent Desktop for Contact Center Administrators.

RightNow Customer Service Administration - replaced by RightNow Foundation for Contact Center Administrators

Interested in learning more? Take a closer look at the rest of our Oracle RightNow training catalog.

-Keith Ackley, Senior Practice Manager, Oracle University

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