Friday Mar 14, 2014

Announcing the Winners of the 2014 Oracle Retail Week Awards

We are proud to announce this year’s winners of the Oracle Retail Week Awards, which took place at the Grosvenor House in London this evening. Over 1,500 guests saw Ted Baker’s Ray Kelvin collect the award for Outstanding Contribution to Retail.

Here are all winners:

The Serco Customer Service Initiative of the Year – ao.com, Winning Moments
The Deloitte Employer of the Year – Asda
Marketing/Advertising Campaign of the Year – John Lewis, The Journey
Postcode Anywhere Multichannel Retailer of the Year – John Lewis
The Toy Store Own Brand Range of the Year – Lidl
The Veredus Pure Play Etailer of the Year – ASOS
The Wipro International Growth Initiative of the Year – ASOS, Russian Website Launch
The Audit Partnership Corporate Social Responsibility Initiative of the Year – Asda, Fighting Food Poverty with Surplus Food
ReThink Retail Technology Initiative of the Year – Tesco Hudl
The Financo Speciality Retailer of the Year – Screwfix
Store Design of the Year – Primark, Oxford Street
The Tata Consultancy Services Store Manager of the Year – Richard Kirk, Currys and PC World, Birmingham
The OC&C Strategy Consultants Retail Destination of the Year – Trinity, Leeds
The Zolfo Cooper Growth Retailer of the Year – The Entertainer
The Clarity Retail Leader of the Year – Nick Robertson, ASOS
Oracle Retailer of the Year – Aldi
Outstanding Contribution to Retail – Ray Kelvin, Ted Baker

Further information on the Oracle Retail Week Awards is available on the event website.

Thursday Feb 27, 2014

Oracle Retail Week Awards 2014 Preview

The last 12 months have been a challenging time for British retailers - yet once again we have seen genuine innovation in the market. The modern consumer demands Commerce Anywhere - the ability to shop at any time, in any place, and through multiple channels. Retailers have to put the consumer at the centre of their operations, from supply chain to merchandise management, from store solutions to commerce platforms - no easy task, yet many British retailers have made great strides forward.

I can attest that all categories were fiercely contested with many entrants deserving recognition for their achievements. We received more entries than ever before, which meant creating a shortlist was a challenging task.

The categories for the 2014 Oracle Retail Week Awards are:

  • Customer Service Initiative of the Year
  • Deloitte Employer of the Year
  • nasa Marketing/Advertising Campaign of the Year
  • Postcode Anywhere Multichannel Retailer of the Year
  • The Toy Store Own Brand Range of the Year
  • Pure Play Etailer of the Year
  • Wipro International Growth Initiative of the Year
  • Corporate Social Responsibility Initiative of the Year
  • ReThink Retail Technology Initiative of the Year
  • Speciality Retailer of the Year
  • Store Design of the Year
  • The Tata Consultancy Services Store Manager of the Year
  • Retail Destination of the Year
  • Zolfo Cooper Growth Retailer of the Year
  • Heidrick & Struggles International Retailer of the Year
  • Clarity Retail Leader of the Year
  • Oracle Retailer of the Year
  • Outstanding Contribution to Retail

You can access the shortlist on the Oracle Retail Week Awards website. The award ceremony will take place on March 13th at the Grosvenor Hotel in London, and once again promises to be a fantastic event with over 1,500 retailers in attendance.

We are proud to support the awards, and wish good luck to all shortlisted entries.

Monday Mar 18, 2013

Oracle Retail Week Awards 2013 – Media Response

Following last night’s Oracle Retail Week Awards ceremony, we spoke with two industry leading journalists from Retail Week. As avid watchers of the industry we were keen to hear their thoughts and feedback on this year’s event and winners.

Chris Brook-Carter (Editor-in-Chief) and Jennifer Creevy (Deputy Editor) shared their insights on a very exciting night for retail. In a complex retail eco system where customers browse and buy across numerous touch points, retailers are challenged with making every interaction feel personal and ‘good for me’. This is the new age of retail. Customers expect commerce anywhere, at every moment of their lives and retail experiences to be tailored specifically for their needs*.

In addition, we asked the press which award stood out and why. We were also interested to hear their views on the key challenges facing the retail industry over the next 12 months.

Take a look at the interviews here:

Visit the event website for more information on the Oracle Retail Week Awards, or take a look at the hashtag #ORWA for reaction to last night’s event.

* Oracle’s Evolution of Experience Retailing research outlines the key challenges facing retailers in the current global marketplace and seeks to help retailers identify what consumers really want from their shopping experiences, as well as how they can create strategies and business priorities to meet consumer demand. Visit the Evolution of Experience Retailing research website for a detailed whitepaper and other materials, as well as country specific results from the UK respondents.

Friday Mar 15, 2013

Sir Philip Green Scoops Biggest Prize in Retail - Simon Cowell Presents Oracle Retail Week Award

At last night’s Oracle Retail Week Awards, Arcadia Group owner Sir Philip Green received the biggest talent prize in British Retail - The Outstanding Contribution to Retail Award.  This celebrated distinction was given to Sir Philip Green in recognition of his brilliant and permanent impact on the British Retail industry. Honouring this level of retail talent, it was befitting that music industry mogul and X-Factor judge Simon Cowell presented the man of the hour with this accolade. The Oracle Retail Week Awards were held at The Grosvenor House Hotel in London with a gala dinner attended by over 1,500 leading British retailers and industry supporters.

Sir Philip Green has made his mark on British fashion with a keen eye for talent spotting. He has been instrumental, not only in the launch of the Fashion Retail Academy (FRA), but in its on-going success year on year. He is an inspiration and a hands-on mentor to the talented young people that are nurtured, promoted and launched out into the retail industry. Today he remains one of the FRA’s strongest supporters.

This is a commitment shared by Oracle Retail and many other leading British retailers. The organisation was the first National Skills Academy to be opened in the UK in September 2006 to educate and train budding young retailers for the modern workplace. The Academy has equipped many students with the necessary skills and best practice to launch their careers in the vibrant British Fashion Retail industry.

This video shows how the FRA is all about preparing young talented people to have a glittering career in retail. We at Oracle are very proud supporters of the Fashion Retail Academy - this video says it all. Warm Congratulations to Sir Philip Green and the staff and students at the FRA who work hard every day for the success of the retail industry.

Further information on Oracle’s involvement in the Fashion Retail Academy can be found at: http://www.fashionretailacademy.ac.uk/about/other-supporters/oracle.

The Oracle Retail Week Awards – Winners Announced!

The 2013 Oracle Retail Week Awards took place in London last night and proved to be a fantastic event celebrating the best in British retail. Over 1,600 guests saw Sir Philip Green collect the Outstanding Contribution to Retail Award and John Lewis named Oracle Retailer of the Year, during the ceremony hosted by impressionist, playwright and comedian Rory Bremner.

The full list of award winners is as follows:

  • Oracle Retailer of the Year – John Lewis
  • The Clarity Search Retail Leader of the Year – Stefano Pessina, Executive Chairman, Alliance Boots
  • Outstanding Contribution to Retail – Sir Philip Green
  • The Zolfo Cooper Growth Retailer of the Year – Aldi UK
  • The Wipro Retail International Retailer of the Year - Zara
  • Store Manager of the Year – Stephanie Hush, Hobbycraft, Dundee
  • International Growth Retailer of the Year – Debenhams
  • Retail Destination of the Year – St Stephen’s, Hull
  • Store Design of the Year – Fat Face, Chichester
  • Pure-Play Retailer of the Year – Asos
  • Speciality Retailer of the Year – Hotel Chocolat
  • Advertising Campaign of the Year – Sainsbury’s Winning in 2012
  • Multichannel Retailer of the Year – John Lewis
  • Customer Service Initiative of the Year – Majestic
  • Employer of the Year – Sainsbury’s
  • Technology Initiative of the Year – Debenhams, Endless Aisle
  • Product Innovation of the Year – Asda, Fish Made Simple
  • CSR Initiative – Marks and Spencer, Shwopping

Further information regarding the Oracle Retail Week Awards is available on the event website.

Monday Mar 11, 2013

The Oracle Retail Week Awards will soon be here

2012 was another challenging year for the UK retail industry, but the Oracle Retail Week Awards held later this week once again show that many retailers are rising to the challenges facing the industry and responding to the pace of change in the market place with innovation, creativity and excellence, that meets the demands of a new and complex breed of customer that is shopping across channels, across borders and across categories.

Oracle’s recent Evolution of Experience Retailing research highlighted the need for UK retailers to deliver a retail experience that is “good for me”, whereby the specific needs and expectations of the individual consumer is met. Companies shortlisted for these Awards demonstrate that many retailers understand this and are working to make every interaction good for each customer.

Whilst the winners won’t be announced until 14th March at the Grosvenor House Hotel in London, as a judge for the Awards, I can say that competition was fierce for many of the categories given the high caliber of entries. There was a lot of debate around which nominations should be shortlisted, let alone naming the winners for many of the awards. What the judging day did show was that British retail has some fantastic retailers that are winning consumer confidence, delivering on their promises to customers.

Categories for Awards include:

  • The Ashton Partnership Product Innovation of the Year
  • Pure-Play Etailer of the Year
  • Speciality Retailer of the Year
  • The Trinity Mirror plc Marketing/Advertising Campaign of the Year
  • Corporate Social Responsibility Initiative of the Year
  • The Brandbank Multichannel Retailer of the Year
  • The Serco Customer Service Initiative of the Year Award
  • The Deloitte Employer of the Year
  • Store Manager of the Year
  • The ReThink Retail Technology Initiative of the Year
  • Store Design of the Year
  • Retail Destination of the Year
  • International Growth Initiative of the Year
  • The Wipro Retail International Retailer of the Year
  • The Zolfo Cooper Growth Retailer Year Award
  • The Clarity Search Retail Leader of the Year
  • Oracle Retailer of the Year

The shortlist for the 2013 Oracle Retail Week Awards is available on the Awards website. It promises to be a superb night with over 1,500 British retailers in attendance.

Tuesday Mar 27, 2012

Chris Brook-Carter at the Oracle Retail Week Awards VIP Reception

The entrace to the Oracle VIP Reception at the Oracle Retail Week Awards 2012

The Oracle VIP Reception at the Oracle Retail Week Awards last week saw retail luminaries from around the UK and Europe gather to have a drink and celebrate the successes of retail in the last year. Guests included Lord Harris of Peckham, Tesco's Philip Clarke, Vanessa Gold from Ann Summers, former Retail Week editor Tim Danaher, Richard Pennycook from Morrisons and Ian Cheshire from Kingfisher Group.

The new Retail Week editor-in-chief, Chris Brook-Carter, attended and took the time to speak to the guests about the value of the Oracle Retail Week Awards to the industry and to thank Oracle for its dedication to supporting the industry.

Chris said: "I'd like to say a real heartfelt thanks to our partner this evening: Oracle. I had the privilege of being at the judging day and I got to meet Sarah and the team and I was struck by not only the passion that they have for the whole awards system and everything that means in terms of rewarding excellence within the retail industry but also their commitment to retail in general, and it's that sort of relationship that marks out retail as such a fantastic sector to be involved in."

Chris's speech can be watched in full below:

Tuesday Mar 20, 2012

The Oracle Retail Week Awards - in review

Jeremy Vine speaks to guests

The Oracle Retail Week Awards 2012 were another great success, building on the legacy of previous award ceremonies. Over 1,600 of the UK's top retailers gathered at the Grosvenor House Hotel and many of Europe's top retail leaders attended the prestigious Oracle Retail VIP Reception in the Grosvenor House Hotel's Red Bar. Over the years the Oracle Retail Week Awards have become a rallying point for the morale of the retail industry, and each nominated retailer served as a demonstration that the industry is fighting fit. It was an honour to speak to so many figureheads of UK - and global - retail.

the main hall at the Oracle Retail Week Awards

All of us at Oracle Retail would like to congratulate both the winners and the nominees for the awards. Retail is a cornerstone of the economy and it was inspiring to see so many outstanding demonstrations of innovation and dedication in the entries.

Winners 2012

 

The Market Force Customer Service Initiative of the Year

Winner:
Dixons Retail: Knowhow
Highly Commended:
Hughes Electrical: Digital Switchover

The Deloitte Employer of the Year

Winner:
Morrisons

 

 

Growing Retailer of the Year

Winner:
Hallett Retail - The Concessions People
Highly Commended:
Blue Inc  

The TCC Marketing/Advertising Campaign of the Year

Winner:
Sainsbury's: Feed your Family for £50  

The Brandbank Multichannel Retailer of the Year

Winner:
Debenhams
Highly Commended:
Halfords  

The Ashton Partnership Product Innovation of the Year

Winner:
Argos: Chad Valley
Highly Commended:
Halfords: Private label bikes  

The RR Donnelley Pure-play Online Retailer of the Year

Winner:
Wiggle  

The Hitachi Consulting Responsible Retailer of the Year

Winner:
B&Q: One Planet Home  

The CA Technologies Retail Technology Initiative of the Year

Winner:
Oasis: Argyll Street flagship launch with iPad PoS  

The Premier Tax Free Speciality Retailer of the Year

Winner:
Holland & Barrett  

Store Design of the Year

Winner:
Next Home and Garden, Shoreham, Sussex
Highly Commended:
Dixons Retail, Black concept store, Birmingham Bullring  

Store Manager of the Year

Winner:
Ian Allcock, Homebase, Aylesford
Highly Commended:
Darren Parfitt, Boots UK, Melton Mowbray Health Centre  

The Wates Retail Destination of the Year

Winner:
Westfield, Stratford

The AlixPartners Emerging Retail Leader of the Year

Winner:
Catriona Marshall, HobbyCraft, Chief Executive

The Wipro Retail International Retailer of the Year

Winner:
Apple

The Clarity Search Retail Leader of the Year

Winner:
Ian Cheshire, Chief Executive, Kingfisher  

The Oracle Retailer of the Year

Winner:
Burberry

 Sarah Taylor from Oracle with Burberry

 

Outstanding Contribution to Retail

Winner:
Lord Harris of Peckham

   

Oracle Retail and "Your Experience Platform"

Technology is the key to providing that differentiated retail experience. More specifically, it is what we at Oracle call ‘the experience platform’ - a set of integrated, cross-channel business technology solutions, selected and operated by a retail business and IT team, and deployed in accordance with that organisation’s individual strategy and processes.

This business systems architecture simultaneously:

  • Connects customer interactions across all channels and touchpoints, and every customer lifecycle phase to provide a differentiated customer experience that meets consumers’ needs and expectations.
  • Delivers actionable insight that enables smarter decisions in planning, forecasting, merchandising, supply chain management, marketing, etc;
  • Optimises operations to align every aspect of the retail business to gain efficiencies and economies, to align KPIs to eliminate strategic conflicts, and at the same time be working in support of customer priorities.

 

Working in unison, these three goals not only help retailers to successfully navigate the challenges of today but also to focus on delivering that personalised customer experience based on differentiated products, pricing, services and interactions that will help you to gain market share and grow sales.

 

Friday Mar 16, 2012

David Cameron addresses - The Oracle Retail Week Awards 2012

The Oracle Retail Week Awards 2012 were last night. In case you missed the action the introduction video for the Oracle Retail Week Awards 2012 is below, featuring interviews with UK Prime Minister David Cameron, Acting Editor of Retail Week George MacDonald, the judges for the awards and key figureheads in British retail.

Check back on the blog in the next couple of days for more videos, interviews and insights from the awards.

Oracle Retail and "Your Experience Platform"

Technology is the key to providing that differentiated retail experience. More specifically, it is what we at Oracle call ‘the experience platform’ - a set of integrated, cross-channel business technology solutions, selected and operated by a retail business and IT team, and deployed in accordance with that organisation’s individual strategy and processes.

This business systems architecture simultaneously:

  • Connects customer interactions across all channels and touchpoints, and every customer lifecycle phase to provide a differentiated customer experience that meets consumers’ needs and expectations.
  • Delivers actionable insight that enables smarter decisions in planning, forecasting, merchandising, supply chain management, marketing, etc;
  • Optimises operations to align every aspect of the retail business to gain efficiencies and economies, to align KPIs to eliminate strategic conflicts, and at the same time be working in support of customer priorities.

 

Working in unison, these three goals not only help retailers to successfully navigate the challenges of today but also to focus on delivering that personalised customer experience based on differentiated products, pricing, services and interactions that will help you to gain market share and grow sales.

About

Everything Retail.


Principal contributors:

Sarah Taylor, Senior Industry Director, Oracle Retail.


Marie-Christin Hansen, Senior Industry Campaigns Manager, Oracle Retail.


Follow Oracle Retail:

LinkedIn

Twitter

YouTube

Facebook

Xing

Oracle Retail Microsite

Search

Archives
« April 2014
MonTueWedThuFriSatSun
 
1
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
    
       
Today