Thursday Feb 09, 2012

Develop Your Experience Platform through Connected Interactions

In this video, Jeff Grossman from Oracle Retail talks about Connected Interactions as a part of Your Experience Platform. He demonstrates the cross-channel experience that Oracle Retail applications provide, making it easy for retailers to provide a world class shopping experience on any platform, and also transition transactions between platforms, allowing customers to shop online and buy instore, or vice versa.

This video was filmed at the Oracle stand at NRF Retail's Big Show 2012. To find out more about Oracle Retail's products, visit

Thursday Jan 26, 2012

NRF Retail's Big Show 2012 - Wrap Up Video

In this video, Vincent Barnes from Oracle Retail reports from the Oracle Retail stand at NRF Retail's Big Show on the last day to talk about how the show went for Oracle, and how Oracle's stand has helped retailers to develop a comprehensive retail experience using Customer Interactions; Actionable Insights and Optimized Operations.

Stay tuned for videos from on the stand and a review of NRF and the trends in retail that have emerged in this year's show.

Tuesday Jan 03, 2012

What's in Store at NRF Big Show 2012

In this video, Vincent Barnes from the Oracle Retail team tells us what visitors to the Oracle stand at this year's NRF Big Show 2012 will be able to experience. 

We look forward to seeing you there!

Wednesday Oct 26, 2011

The Oracle Retail Industry Forum – Retail technology at its best

Sarah Taylor Speaks to the delegates at the Oracle Retail Industry Forum


Last week, we held the first Oracle Retail Industry Forum in Berlin, bringing together some of the most exciting and dynamic European retailers to share insights on the industry, how technology supports their businesses and strategies to drive growth.

[Read More]

Wednesday Feb 23, 2011

Andrea Morgan on the customer's expectations for a 'new brand experience'

In the video below Andrea Morgan, Vice President of Strategy at Oracle Retail, talks about the customer's expectations for a 'new brand experience'.  This video was recorded at the Oracle Retail Exchange event at the NRF Big Show in New York.   


Tuesday Feb 22, 2011

Andrea Morgan on supply chain synchronisation

In the video below Andrea Morgan, Vice President of Strategy at Oracle Retail, talks about supply chain synchronisation.  This video was recorded at the Oracle Retail Exchange event at the NRF Big Show in New York.   


Monday Feb 21, 2011

Andrea Morgan on Multichannel retail incorporating mobile technology

In the video below Andrea Morgan, Vice President of Strategy at Oracle Retail, talks about multichannel retail incorporating mobile technology.  This video was recorded at the Oracle Retail Exchange event at the NRF Big Show in New York.   


Friday Feb 18, 2011

Andrea Morgan on Social Media Merchandising

In the video below Andrea Morgan, Vice President of Strategy at Oracle Retail, talks about Social Media Merchandising.  This video was recorded at the Oracle Retail Exchange event at the NRF Big Show in New York.   


Thursday Feb 17, 2011

Andrea Morgan on the Big Data Era for Retail

In the video below Andrea Morgan, Vice President of Strategy at Oracle Retail, talks about the 'Big Data' era for the retail industry.  This video was recorded at the Oracle Retail Exchange event at the NRF Big Show in New York.   


Wednesday Feb 16, 2011

Andrea Morgan on Merchandise Planning for Profit

In the video below, Andrea Morgan, Vice President of Strategy at Oracle Retail talks about Merchandise Planning for Profit.  This video was recorded at the Oracle Retail Exchange event at the NRF Big Show in New York.   


Wednesday Jan 26, 2011

Tomorrow's Retail Talent

The Retail industry is built on talent, personality and finely honed business skills. It is the individuals working in retail stores and head offices who redesign the customer experience, reinvigorate operational excellence and re-imagine growth every single day. The Fashion Retail Academy is dedicated to making its students ready for careers in this vibrant retail industry. Oracle has a deep and lasting commitment to the retail industry and has been a supporter of the Fashion Retail Academy from very early in the Academy's history.


FRA front.jpg Based in London, the Fashion Retail Academy is backed by some of the leading figures of the global retail industry. There are a variety of courses for students of different ages and skill levels. Sir Philip Green leads a long list of retail luminaries who spend time with the students to inspire them to work hard and build lasting retail careers.   The opportunities created for the students are truly unique and highly motivating with the majority of students walking into industry jobs immediately upon graduating. Subjects taught include Buying, Merchandising, Planning, Marketing, Product Development and Retail Industry Technology.

Many Oracle customers are also supporters of the Academy including New Look, Selfridges, Tesco and Gap. So, from the Oracle customer's perspective there is a clear benefit to recruiting Academy students who have been using Oracle solutions in the classroom and are already fluent in technology when they enter the workplace. The partnership between Oracle and the Fashion Retail Academy in action within the industry reduces the burden of training requirements on the Oracle Retail customer base.  Every successful retailer today uses technology and students understand the type of systems they can expect to use when they enter the workplace. It was a natural commitment for Oracle to make and we are really proud to be the Academy's technology partner.

We are currently working with the Fashion Retail Academy on Point of Sale and Planning solutions being taught on their syllabus. Oracle and its customers will be giving lectures in 2011 to help expand students' thoughts on how technology can help them become really visionary retailers with great insight. 

It is a really exciting year for technology and retail. Online retail continues to grow and demands new skills from the retail workforce. At Oracle, we look forward to working with the Fashion Retail Academy this year to explore how technology can be used to make buying decisions based on social media sentiment analysis.  We will continue to spend time with the Academy students and staff this year exploring these new trends.

Additionally this year, we are starting to work more closely with the alumni of the Fashion Retail Academy, tracking their progress in the workplace. It is a very exciting year for Oracle's relationship with the Fashion Retail Academy. We will keep you posted of developments through this blog and our 2.0 channels. 

If you are interested in hearing more about our work with the Fashion Retail Academy or want to become a supporter of the Academy please contact me Sarah Taylor at

Wednesday Jan 12, 2011

NRF Week - Disney Store Tour

Disney has created a real buzz at this year's NRF event. Yesterday morning we began the Oracle Retail Exchange program with a visit to the flagship Disney store in Times Square. Additionally Oracle made a key announcement with Disney  on Oracle Retail's Point of Sale implementation in 330 stores worldwide. Today   Disney's Steve Finney gave a super session on The Magic of Disney at the NRF Big Show. We also saw Disney making an exclusive news announcement about their plans for Global store openings at the Oracle trade show stand - with a little help from Mickey and Minnie Mouse.


Disney wOracle Cars.jpg Disney Stores have been entirely reinvented since the company in 2008 took ownership after previously franchising the retail arm of the business. They have subsequently been a strong Oracle partner and technology has played a key role in their re imagination of the store environment. The new Imagination stores have a 20% higher footfall and margins are up 25%.

The Disney brand is synonymous with magical and memorable experiences for children of all ages. The company is achieving a unique retail experience that delights children and shareholders alike! Technology is a key pillar in helping to deliver on both a strong operating model and a unique customer experience - the best thirty minutes in a child's day is their aim.

Steve Finney this morning said their technology has to be as reliable as a theme park ride. Store experiences are much more enjoyable when there are short waiting times and children can interact with their favourite characters through magic mirrors, mobile point of sale, touch screens and custom animations that are digitally transmitted to stores globally.

The Oracle Retail Point of Sale with iPad touch screens reduces check out times, stores customer data, ensures that promotions are delivered accurately and reduces losses. This means higher levels of guest conversion, increased availability and convenience for customers who want to check availability at other locations.

Disney is a pioneer. At NRF's 100th show, we had the privilege of learning from a retailer using technology as a creative force to drive their business forward.

Tuesday Jan 11, 2011

Retail in New York - a walk down 5th Avenue

It's the week of the NRF Big Show and all eyes in the retail industry are on New York. The Big Apple is famous for Big Retail -with a proliferation of incredibly iconic stores. The environment is exciting and familiar even to people visiting this small island for the first time. Most of us have travelled down Fifth Avenue watching movies and TV even if we have never set foot on American soil. I find it one of the most exciting retail cities in the world and I am thrilled this year to be here with so many of Oracle's International retail customers who are joining us for the Retail Exchange. The Oracle program brings retailers from all over the planet together to share ideas and be inspired by New York retail and the NRF event. The show celebrates its 100th year in 2011 and New York itself has been recognized globally as the capital of innovative retail for just as long. 

Fifth Avenue is where many global brands have placed their flagship stores, and businesses are in constant competition to set themselves apart from their competitors - both in the store and from the street.  These flag ship retail destinations present what today's customers are finding most exciting and delightful about retail. For the tourist market, they may only visit these stores once, but the impression that a trip to a flagship store leaves with a customer can last a lifetime.

 One of the stores that is currently turning heads on Fifth Avenue is Hollister, sister brand to Abercrombie and Fitch, which has filled its shop front with a massive live video (and audio) feed of surfers on the beach in California.  To complete the effect, they also have troughs of water in front of the video screens to bring the sea to the street.  And this isn't the only kind of surfing that retailers are considering today and multi-channel retail is a hot topic that all of the retailers joining the Retail Exchange are considering.


hollister.jpg The rest of the world looks to the brands along Fifth Avenue for inspiration - how they take advantage of new opportunities, how they set themselves apart from their competitors and how they keep their products fresh and desirable.

With these inspiring pioneers in New York, it's little wonder that NRF's Big Show is so popular, and that New York is viewed as one of the retail capitals of the world. It is a pleasure to be here with so many of the world's greatest international retailers.


Everything Retail.

Principal contributors:

Sarah Taylor, Senior Industry Director, Oracle Retail.

Marie-Christin Hansen, Senior Industry Campaigns Manager, Oracle Retail.

Follow Oracle Retail:






Oracle Retail Microsite


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