Wednesday Feb 20, 2013

Oracle Retail Merchandise Operations Management and Your Experience Platform

In this latest video, Lara Livgard, Director of Oracle Retail Strategy, explores how Merchandise Operations Management (MOM) lies at the core of Oracle Retail’s ’Your Experience Platform‘ message.

MOM connects interactions by aligning corporate, channel and category marketing strategies and providing accurate, timely stock information across the enterprise. It brings actionable insight to retailers through robust analytics on all core merchandising transactions and provides the mechanism to execute on the insights gained through the science-driven Oracle planning, forecasting and optimisation solutions. Operations are optimised as a result of the simplification and automation of key merchandising and supply chain processes.

Lara also introduces how MOM compliments other Oracle solutions, both retail and corporate in focus, including Oracle Financial solutions and Oracle Exadata Database.

Further information regarding Merchandise Operations Management is available on the Oracle Retail website.

Tuesday Jan 15, 2013

Oracle Retail Exchange: Daily Review of Activities on Tuesday, 15th January

The Oracle Retail Exchange (REX) began early this morning with a unique store experience at the UGG Australia store at 600 Madison Avenue, New York, part of the Deckers Outdoor business. Delegates heard about the journey Deckers is taking to develop a globally consistent consumer-direct operating model that unifies the customer experience across all touch points, streamlines operations, drives sales and improves profitability. The group learnt how Deckers is using Oracle Retail Point-of-Service, in addition to Oracle Retail Merchandise Operations Management and Oracle Retail Merchandise Planning and Optimization.

The second morning of Customer Showcases started with Dimitrios Bairaktaris, General Manager Merchandise and Logistics at Coles, who presented on the Easy Ordering project undertaken to achieve operational efficiencies across Coles' 741 stores across Australia. The implementation of Oracle Retail solutions, which completed last year, has optimised replenishment processes and improved inventory management and availability to deliver more strategic and tactical decisions across the business. Bairaktaris also divulged how Coles has recently leveraged upgrades of Oracle Retail Demand Forecasting and Advanced Inventory Planning, as well as the use of Oracle Exadata to improve analytics and identify further operational efficiencies for the business.

The next Oracle and Customer Showcase session focused on the changing role of Oracle Retail Consulting (OCS) in supporting customer deployments in EMEA, with a focus on the grocery retailer Ahold. Jeremy Spencer, Regional Vice President Consulting, Oracle Retail EMEA led the session, with support from Mario Torres, Head of Delivery, Oracle Retail EMEA Consulting; Andre Weigandt, CEO and Founder, Weigandt Consulting.

The presentation covered the range of service offers provided by Oracle Retail and, with reference to Delivery Ownership engagements, how OCS works with partners, such as Weigandt Consulting, to provide a cost-effective deployment approach combining the strengths of Oracle and the SI community. Marion Marees, Program Manager Retailbox Core, Senior Business Consultant, Ahold IM Europe provided her insight into how OCS has worked with Ahold in Europe to support the design of Ahold’s iBox transformation programme, which recently implemented Oracle Retail Merchandise Operations Management and Oracle Retail Store Solutions.

A Grocery roundtable enabled our grocery customers and prospects, including Morrisons, Panda and Konzum, to convene for animated discussion on the issues facing one of the most competitive retail sectors and where opportunities for growth and differentiation can be found.

After spending time at the NRF Big Show, or participating in one of several store tour programmes to see further examples of best practice retailing around New York, attendees are now set to come together for an exclusive event at the American Museum of Natural History, where Mike Webster, Senior Vice President and General Manager of Oracle Retail, will introduce new research entitled “The Evolution of Experience Retailing”.

See the press release for more details on this global research which examines the views of consumers on the global marketplace and what this means in terms of meeting their needs, to help retailers to define their strategies and key business imperatives and enable them to compete more effectively.

Access the research now and understand the results gathered. You can download a range of resources including a comprehensive whitepaper.

Tuesday Dec 18, 2012

Why Oracle Retail Merchandise Operations Management?

Lara Livgard, Director of Oracle Retail Strategy, explains why retailers should choose Oracle Retail Merchandise Operations Management (MOM), sharing the benefits of the solutions and showcasing customer examples.

MOM is a highly proven solution supporting over 275 live customers across the world across a range of vertical markets, through its flexible, modular architecture.

The robust functionality and scalable nature of the MOM solutions provide the platform to support retail growth through acquisitions, international expansion and the addition of new formats, assortments and channels.

Access this video on our YouTube Channel.

Take a look at the Oracle Retail website for more information on Merchandise Operations Management.

Thursday Nov 29, 2012

Are your merchandise systems limiting growth? Oracle Retail's Merchandise Operations Management could be the answer

In this video, Lara Livgard, Director of Oracle Retail Strategy, introduces Oracle Retail Merchandise Operations Management (MOM), a set of integrated, modular solutions that support buying, pricing, inventory management and inventory valuation across a retailer’s channels, countries, and business models.

MOM is the backbone of successful retail operations, providing timely and accurate visibility across the entire enterprise and enabling efficient supply-chain execution driven by plans and forecasts. It's modular architecture facilitates tailored and high-value implementations, giving retailers the information they need in order to offer a quality customer experience through a truly integrated multi-channel approach.

Further information is available on the Oracle Retail website regarding Merchandise Operations Management.

Tuesday Jun 19, 2012

Interview with Koen Aben, Supply Chain Director of WE Fashion

We recently spoke to Koen Aben, the Supply Chain Director of WE Fashion, who gave us some insight into how Oracle supported the international fashion retailer through the completion of a large scale integration project across its 340 European stores. Koen explains the reasoning behind the project which was to create a common retail foundation and to integrate and align working processes to drive insight and enable continued growth. It is always good to hear from someone of Koen’s experience who can articulate the benefits of partnering with the right company for such an extensive project as this.

Koen explains that a crucial element of such a project is to unify business applications into a common platform, adding that for successful growth, retailers really need to achieve enterprise-wide alignment. At the start of the three year project, WE Fashion’s application platform was fragmented impacting the company’s ability to support sustained growth. In light of this, WE Fashion invested in its processes, systems, teams and partnerships to build the needed retail foundation. Now after successfully completing the project, the basis is in place to ensure that growth is unimpeded.

In the video, Koen Aben highlights some of the factors necessary for the success of the project as:

  • Having an understanding that the process of creating a growth platform for a company is a long journey
  • Accepting that during a lengthy project such as this, there will be high and low points experienced within the project team and the business, but that the relationship with your partners is crucial to the success of the project.
  • Having the correct team in place will prove to be the “lynch –pin” of any successful project

Oracle supported Koen and his team in implementing this project, and is recognised for the role it played during this development in partnership with the company. On his experience with working with the Oracle team, Koen points out that in the critical situations, Oracle was there to ensure that the right people were in place whenever needed and this was key to ensuring the project’s success. Since Oracle is one of the few providers that can offer an enterprise-wide retail platform, our best practice approach is key to connecting interactions throughout the business to enable insight and optimise operations.

This is a great example of a large scale international retail project, where the true success of its completion is reflected in how proud the company is about what has been achieved, and the fact that results are already being seen.

About

Everything Retail.


Principal contributors:

Sarah Taylor, Senior Industry Director, Oracle Retail.


Marie-Christin Hansen, Senior Industry Campaigns Manager, Oracle Retail.


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