Thursday Apr 11, 2013

Italian Co-operative Retailer Selects Oracle Retail

Unicoop Firenze, an Italian retailer operating over 100 hypermarkets, supermarkets and stores across seven provinces in Italy, has selected Oracle Retail Stores and Inventory solutions. The company is Italy’s largest co-operative retailer, and has selected Oracle Retail solutions to enhance the customer experience through the streamlining of store and inventory operations.

With Italy’s grocery market adjusting to a reduced spending power of its consumers, retailers are increasingly looking to both enhance the customer experience and streamline their processes. Italian retailers have focused on promotional sales, which accounted for 70% of total sales volumes last year. Effective promotional activities rely on effective inventory control and data to be readily available to decision makers.

Unicoop Firenze is already a user of Oracle solutions, having previously implemented the Oracle Exadata Database Machine to improve data processing, leading to improved decision making and more efficient operations. The Store and Inventory solutions will now be implemented to complement existing Oracle assets, and will unify all processes within a single solution to give greater control over assets in store.

With greater control over store assets and operations, retailers benefit from a range of efficiencies in process and time which reduces costs and allows key staff to focus on areas of true value add, such as pricing and promotions. The Oracle Retail Store Inventory management solution will enable Unicoop Firenze to prevent stock-outs and overstocking, as the solution provides in-store location level tracking on inventory. Unicoop Firenze will also benefit from having simple access to cross-store and omni-channel inventory information.

Having all data in a single platform ensures data is linked and works coherently to give a single true vision of the business – something critical in providing a genuine view of performance and inventory.

Implementation and store roll-out is expected to be completed in September 2013, with Oracle Retail Consulting providing support throughout the implementation journey.

Learn more about Oracle Retail Stores Solutions, and Oracle Retail Store Inventory Management, or read the press release.

Tuesday Jan 15, 2013

Oracle Retail Exchange: Daily Review of Activities on Tuesday, 15th January

The Oracle Retail Exchange (REX) began early this morning with a unique store experience at the UGG Australia store at 600 Madison Avenue, New York, part of the Deckers Outdoor business. Delegates heard about the journey Deckers is taking to develop a globally consistent consumer-direct operating model that unifies the customer experience across all touch points, streamlines operations, drives sales and improves profitability. The group learnt how Deckers is using Oracle Retail Point-of-Service, in addition to Oracle Retail Merchandise Operations Management and Oracle Retail Merchandise Planning and Optimization.

The second morning of Customer Showcases started with Dimitrios Bairaktaris, General Manager Merchandise and Logistics at Coles, who presented on the Easy Ordering project undertaken to achieve operational efficiencies across Coles' 741 stores across Australia. The implementation of Oracle Retail solutions, which completed last year, has optimised replenishment processes and improved inventory management and availability to deliver more strategic and tactical decisions across the business. Bairaktaris also divulged how Coles has recently leveraged upgrades of Oracle Retail Demand Forecasting and Advanced Inventory Planning, as well as the use of Oracle Exadata to improve analytics and identify further operational efficiencies for the business.

The next Oracle and Customer Showcase session focused on the changing role of Oracle Retail Consulting (OCS) in supporting customer deployments in EMEA, with a focus on the grocery retailer Ahold. Jeremy Spencer, Regional Vice President Consulting, Oracle Retail EMEA led the session, with support from Mario Torres, Head of Delivery, Oracle Retail EMEA Consulting; Andre Weigandt, CEO and Founder, Weigandt Consulting.

The presentation covered the range of service offers provided by Oracle Retail and, with reference to Delivery Ownership engagements, how OCS works with partners, such as Weigandt Consulting, to provide a cost-effective deployment approach combining the strengths of Oracle and the SI community. Marion Marees, Program Manager Retailbox Core, Senior Business Consultant, Ahold IM Europe provided her insight into how OCS has worked with Ahold in Europe to support the design of Ahold’s iBox transformation programme, which recently implemented Oracle Retail Merchandise Operations Management and Oracle Retail Store Solutions.

A Grocery roundtable enabled our grocery customers and prospects, including Morrisons, Panda and Konzum, to convene for animated discussion on the issues facing one of the most competitive retail sectors and where opportunities for growth and differentiation can be found.

After spending time at the NRF Big Show, or participating in one of several store tour programmes to see further examples of best practice retailing around New York, attendees are now set to come together for an exclusive event at the American Museum of Natural History, where Mike Webster, Senior Vice President and General Manager of Oracle Retail, will introduce new research entitled “The Evolution of Experience Retailing”.

See the press release for more details on this global research which examines the views of consumers on the global marketplace and what this means in terms of meeting their needs, to help retailers to define their strategies and key business imperatives and enable them to compete more effectively.

Access the research now and understand the results gathered. You can download a range of resources including a comprehensive whitepaper.

Thursday Nov 29, 2012

Are your merchandise systems limiting growth? Oracle Retail's Merchandise Operations Management could be the answer

In this video, Lara Livgard, Director of Oracle Retail Strategy, introduces Oracle Retail Merchandise Operations Management (MOM), a set of integrated, modular solutions that support buying, pricing, inventory management and inventory valuation across a retailer’s channels, countries, and business models.

MOM is the backbone of successful retail operations, providing timely and accurate visibility across the entire enterprise and enabling efficient supply-chain execution driven by plans and forecasts. It's modular architecture facilitates tailored and high-value implementations, giving retailers the information they need in order to offer a quality customer experience through a truly integrated multi-channel approach.

Further information is available on the Oracle Retail website regarding Merchandise Operations Management.

Friday Nov 02, 2012

Introducing Oracle Retail Mobile Point-of-Service

Oracle recently announced the introduction of Oracle Retail Mobile Point-of-Service, a mobile extension to the Oracle Retail Point-of-Service (POS) used by many retailers internationally. Oracle Retail Mobile POS offers wide ranging cost and efficiency benefits by allowing staff resource to be used more effectively whilst also reducing spend associated with fixed POS solutions.

For retailers utilising Oracle Retail Stores Solutions, additional benefits can be realised. Oracle Retail Mobile POS works with these solutions to allow store personnel to check in-store inventory, access product information and specifications, and perform tasks such as the printing or emailing of receipts and the activation of gift cards.

 As Oracle Retail Mobile POS is an extension of Oracle Retail Point-of-Service, retailers can benefit from seamless integration with existing systems, simple upgrade procedures and seamless delivery across the business. However, the solution’s scalable and flexible architecture also supports multiple mobile operators and systems, so retailers are not locked into particular vendors.

As well as being popular with retailers, Mobile POS has also proved to be well liked by consumers as it facilitates improved customer service levels. Retail staff are able to spend more time with consumers on the shop floor, access requested inventory information, and perform tasks that would traditionally have needed to be completed at a fixed cash register.

Additional information can be accessed on Oracle Retail Point-of-Service or read the press announcement Oracle Introduces Mobile Point-of-Service for Retailers.

About

Everything Retail.


Principal contributors:

Sarah Taylor, Senior Industry Director, Oracle Retail.


Marie-Christin Hansen, Senior Industry Campaigns Manager, Oracle Retail.


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