We were very priviledged recently to speak to Jorge Delgado - Director of Supply Chain at Spanish convenience store group DinoSol - about how the business is using Oracle Retail applications to improve their supply chain planning and management. Jorge also discusses the technology challenges facing a large-scale European grocer.
We recently spoke to Koen Aben, the Supply Chain Director of WE Fashion, who gave us some insight into how Oracle supported the international fashion retailer through the completion of a large scale integration project across its 340 European stores. Koen explains the reasoning behind the project which was to create a common retail foundation and to integrate and align working processes to drive insight and enable continued growth. It is always good to hear from someone of Koen’s experience who can articulate the benefits of partnering with the right company for such an extensive project as this.
Koen explains that a crucial element of such a project is to unify business applications into a common platform, adding that for successful growth, retailers really need to achieve enterprise-wide alignment. At the start of the three year project, WE Fashion’s application platform was fragmented impacting the company’s ability to support sustained growth. In light of this, WE Fashion invested in its processes, systems, teams and partnerships to build the needed retail foundation. Now after successfully completing the project, the basis is in place to ensure that growth is unimpeded.
In the video, Koen Aben highlights some of the factors necessary for the success of the project as:
Having an understanding that the process of creating a growth platform for a company is a long journey
Accepting that during a lengthy project such as this, there will be high and low points experienced within the project team and the business, but that the relationship with your partners is crucial to the success of the project.
Having the correct team in place will prove to be the “lynch –pin” of any successful project
Oracle supported Koen and his team in implementing this project, and is recognised for the role it played during this development in partnership with the company. On his experience with working with the Oracle team, Koen points out that in the critical situations, Oracle was there to ensure that the right people were in place whenever needed and this was key to ensuring the project’s success. Since Oracle is one of the few providers that can offer an enterprise-wide retail platform, our best practice approach is key to connecting interactions throughout the business to enable insight and optimise operations.
This is a great example of a large scale international retail project, where the true success of its completion is reflected in how proud the company is about what has been achieved, and the fact that results are already being seen.
Recently, I had the opportunity to speak with Sheik Al Sorayai, Managing Director of the Saudi Arabian carpet and rug manufacturer, the Al-Sorayai Group. His business has recently implemented Oracle® Retail Merchandising and Stores applications in only six months to support the launch of its new furniture retail concept, HomeStyle.
With an aggressive growth strategy for the new business in place, the Oracle Retail solutions are enabling Al-Sorayai to coordinate merchandising and store operations and improve decision-making and insight to optimise margins, reduce inventory costs and provide a consistent customer experience.
Kamal Osman Jamjoom Group (KOJ) is one of the most established retail groups in the Middle East operating over 500 stores, six franchise brands and two highly successful private labels. KOJ’s Chief Financial Officer and Group Financial Director, Richard Winsor, recently presented at the Oracle Retail Industry Day in Dubai and took some time to share with us his experiences of implementing and using Oracle Retail.
Having first gone live with Oracle Retail in March 2008, KOJ has used, upgraded and added to their Oracle Retail foundation, most recently deploying Oracle Retail Planning applications. The business has seen strong benefits around consistency of data, low integration costs and scalability, particularly in supporting its rapid expansion programme around the region.
Take a look at Richard’s advice for retailers looking to deploy Oracle Retail and how they can benefit from the KOJ implementation programme.
I recently had the opportunity to chat with Victor Kemeny, Group CIO of The Sultan Center, about how Oracle Retail is supporting the Gulf-based supermarket retailer. Victor shared his views on the impact of international expansion and diversificat! ion on the Kuwaiti business, leading to the need to introduce a common, flexible business infrastructure. Having selected a broad Oracle Retail footprint for its commercial and merchandising benefits, along with its integration with the company’s existing Oracle E-Business Suite, Victor explains the benefits the deployment is driving in terms of visibility, margin evaluation and profitability.
Media Markt China’s Director of IT/IM Applications, Armin Hoffmann recently shared his experiences of launching a business in the dynamic and complex retail market in China.
In a collaboration between parent company Media-Satur! n Group and Foxconn, Media Markt entered China earlier late last year by opening its second largest global store with over 9,500 sqm of space devoted to 45,000 consumer electronics products. To support its China business model, Media Markt chose the Oracle Retail Merchandising suite to manage merchandising, supply chain, stores and distribution center processes, becoming the first customer in the region to implement Oracle Retail Release 13.1. Take a look at what Armin has to say:
Last week I caught up with Tim Danaher from Retail Week about the judging process for the Oracle Retail Week Awards. It was great to get Tim's perspective on the retail industry and his thoughts on emerging trends in the entries this year.
The Oracle Retail Week Awards are going to be very exciting this year and I'm very priviledged to be presenting awards to winners again. The awards ceremony is on March 17th - if you're coming then I look forward to seeing you there.