IDC Retail Insights Reviews Oracle CrossTalk 2013: “Most Comprehensive Set of Products for Retailers”
By Marie-Christin Hansen-Oracle on Aug 08, 2013
Worldwide advisory services and market research firm IDC Retail Insights released a perspective report on Oracle Retail’s premier event CrossTalk, which this year took place from June 25th to 27th in Chicago. The annual event is invitation-only and targets top business and IT executives from leading cross-channel, specialty, grocery, hardline, department and discount stores from around the world. CrossTalk highlights success stories from leading retail customers, who share key strategies and best practices that have transformed the industry.
The IDC Retail Insights article discusses the clear presentation of Oracle Retail’s Commerce Anywhere vision delivered in CrossTalk’s keynote – which articulated how the retail portfolio, a mixture of borrowed (from the broader Oracle portfolio), bought, and built products – came together to deliver actionable insight, optimized operations, and connected interactions to a retail industry in the midst of a historic transformation to omnichannel customer experiences.
Most comprehensive set of products
“Oracle may have the most comprehensive set of products for retailers today”, writes Robert Parker, Group Vice President at IDC Retail Insights. “That breadth gives Oracle two value propositions: as a vendor of best-of-breed technologies (e.g., in narrow e-commerce, core merchandise, item planning, inventory optimization, replenishment, and allocation projects) and as a platform for major transformations by leveraging the whole product set, including back-office capabilities.”
R&D budget strength
Oracle Retail executives at the event stated that Oracle Retail enjoys a healthy amount of the Oracle R&D budget, more than the revenue of some of their best-of breed competition. “Oracle understands the importance of lowering integration costs but not at the risk of becoming a monolithic platform unable to compete on smaller-scope commerce or retail analytic projects,” writes Parker.
For access to the full document, click here.