New Video Case Study: Oracle & M.Video – Working Together to Create a Seamless Customer Experience
By Marie-Christin Hansen-Oracle on Feb 06, 2014
M.Video is a leading Russian retailer of consumer electronics, with 280 stores across 120 cities in Russia. The company retails over 20,000 products and accessories and is known for its outstanding customer service level. M.Video is the first and only publicly traded company in its sector.
In the below video, M.Video CIO Chris
Mangham outlines how Oracle Retail has supported the company during a period of
growth and development in offering a Commerce Anywhere experience to its
customers, allowing interaction across multiple channels. Mangham discusses the
situation that led M.Video to upgrade its IT infrastructure and the reasons why
Oracle was chosen as an ideal partner to support the business' growth.