Tuesday Jun 24, 2014

The New Retail Democracy: Results For Germany

Today we release Oracle’s New Retail Democracy global research results for German consumers. Oracle surveyed 500 consumers in nine countries around the world, commissioning leading market research firm RedShift Research to undertake the research.

Highlights from the German consumer research include:

  • 58% of consumers say that availability of product is more important to them than price
  • 73% of consumers what access to origin of product information when food shopping
  • Only 5% of German consumers believe in the value of sharing personal data to receive personalised promotions or information
  • 63% of consumers prefer to purchase in-store
  • 59% of consumers say it is important that retailers adopt new technologies to improve the shopping experience, compared to 82% of consumers globally
  • 25% of consumers wanted click & collect globally, but only 7% of German consumers were interested in the option

Specific German consumer results and insights can now be accessed at www.oracle.com/newretaildemocracy.

Findings from the global research, as well as from other countries surveyed as part of the New Retail Democracy, are also available.

Infographic: Are Retailers Providing The Shopping Experiences German Consumers Want?

Friday Jun 20, 2014

The New Retail Democracy: French Results

Results from French consumers, surveyed as part of Oracle Retail’s latest global research, are available from today through The New Retail Democracy microsite.

The New Retail Democracy research explores the democratic relationship between consumer and retailer, and identifies the challenges for retailers in understanding, empowering and representing the new digital-empowered consumer. The research, carried out by market leading research firm RedShift Research, surveyed 4,500 consumers across Brazil, China, France, Germany, Japan, Russia, South Korea, the UK and the USA.

Highlights of the French findings were:

  • 92% think that understanding product availability is important
  • 50% are willing to shop direct with brands
  • 33% believe that click & collect offers them a better shopping experience
  • 70% believe it is important for retailers to adopt new technologies to improve their shopping experiences

Visit The New Retail Democracy microsite to download research materials, including whitepapers, infographics and fact sheets on the French results, in addition to those on the global research announced in March and those from Japanese consumers released in April. Findings from China, Germany, Russia and the UK will be announced shortly.

Wednesday Jun 11, 2014

In-Store Innovations with Oracle Retail 14

In this latest video from our demo series filmed at the 2014 NRF BIG Show in New York, Master Principal Consultant Rachel Staniland details innovations in Oracle Retail Stores Solutions.

Oracle Retail Stores Solutions provide a brand platform and enable true multichannel retailing. The solution gives retailers improved visibility into store inventory, which both reduces store operating costs and improves the level of customer service offered in-store through store associates.

In the below video, Rachel Staniland talks about Oracle Retail’s new tablet POS, coming out the Oracle Retail 14 release, as well innovations made across Store Inventory Management and Point-of-Service solutions.

Access more information on Oracle Retail Stores Solutions.

Tuesday Jun 03, 2014

Oracle Retail Industry Forum Europe 2014 – Registration Now Open!

We are delighted to announce that registration for the 4th annual Oracle Retail Industry Forum Europe (ORIF Europe) is now open. The event is being held from 10-11 September at the Renaissance St Pancras Hotel in London.

Oracle Retail Industry Forum Europe 2014

ORIF Europe is a must attend event for Oracle Retail customers, retailers who are about to embark on an Oracle implementation, or for those who simply wish to learn more about Oracle Retail solutions and how they support the provision of commerce anywhere.

Further details will be announced over the coming weeks, but already confirmed as speakers are:

Paul Hornby, Head of eCommerce at Shop Direct, who will discuss the company’s ambitions, challenges faced and the strategy undertaken by the team in driving the business from a catalogue-based to a web-based commerce business. The session will reveal how Shop Direct and Oracle Retail are working together to achieve the transformation of this business into a world-class digital retailer, by building a foundation for future growth for each of its individual brands and target markets.

Kate Ancketill, CEO and Founder of GDR Creative Intelligence who will illustrate what best-in-market 'Access Anywhere' retail looks like. From individual retail and next generation personalisation of in-store service, to the land grab for delivery innovation, cutting edge brands are 'training' consumers to check into stores in exchange for concrete benefits. Kate will explore the opportunity this is opening up across the retail landscape.

Register for the Oracle Retail Industry Forum today to secure your place.


Everything Retail.

Principal contributors:

Sarah Taylor, Senior Industry Director, Oracle Retail.

Marie-Christin Hansen, Senior Industry Campaigns Manager, Oracle Retail.

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Oracle Retail Microsite


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