Tuesday Jun 18, 2013

Dates Announced for Oracle Retail Industry Forum (ORIF) Europe

Oracle Retail will be holding the annual Oracle Retail Industry Forum Europe on the 15th and 16th of October, 2013. The event will take place at the Sofitel St James Hotel in London.

Oracle Retail Industry Forum events are a unique opportunity for those working in the retail industry to participate in a programme aimed at educating the market on best practise, how to realise market opportunities and tackle the current challenges facing the retail industry.

Attendees will have the chance to listen to highly relevant retail case studies and engage with leading Oracle Retail solution experts, as well as network with fellow retail industry delegates.

This year’s event will include particular focus on three key solution areas: Commerce, Planning and Optimisation and Stores.

If you are an existing Oracle Retail customer, are about to embark on an Oracle implementation or simply wish to learn more about how Oracle Retail can support your business in providing a consistent omnichannel experience, gain actionable insight, or optimise your operations, this event is ideally suited to you.

For further information, including event registration and regular updates, please visit the event microsite.

Monday Jun 17, 2013

Quiz: Customers Are Looking for More... Are You Delivering?

Delivering a positive online customer experience is more critical today than ever before. With the marketplace becoming more global, consumers now have the power to shop from a wider range of retailers.

A disappointing web experience can seriously harm your business: The Oracle Retail research - The Evolution of Experience Retailing – showed that consumers are not tolerant of retailers who fail to meet their expectations. Only 39% of survey respondents were willing to give a retailer a second chance and over half (53%) switched to a rival retailer straight away.

Given these findings, retailers are having to re-consider how they conduct their business on the web. The customer experience is now defined by the consumer - but are retailers recognising this?

To help you understand whether your website is truly optimised, Oracle Retail has launched an interactive quiz, which looks at whether your site is making use of the top 10 features that increase attraction, decrease bounce, and ultimately drive customer conversion.

Complete the quiz and gain insight into what improvements you can make to provide a more successful customer experience.

Take the quiz now…

Tuesday Jun 04, 2013

Oracle Retail Supports Australia’s Newest Home Improvement Offering from Masters

Home improvement retailer Masters completed a 13 month implementation of a broad set of Oracle Retail Merchandising, Supply Chain and Stores solutions in 2012. A new venture between Woolworths, Australia’s largest retail group, and US home improvement chain Lowe’s, Masters needed end-to-end solutions to underpin its new operation and enable it to launch in the market competitively and effectively.

As a start-up business, Masters identified Oracle Retail applications as providing the flexibility and scalability required to grow its organisation quickly. The solutions selected provided a solid foundation for the business launch, but is also supporting an aggressive expansion plan of over 100 stores over a five year period.

This video features Masters' Business Technology Manager, Warwick Jones, who shares how Oracle Retail provides both business solutions for running the backend operations and also within the store providing the point-of-service systems in place today.

Video also available at Oracle Media Network.

Further information on the Oracle Retail solutions utilised by Masters can be found on the Oracle Retail website:

About

Everything Retail.


Principal contributors:

Sarah Taylor, Senior Industry Director, Oracle Retail.


Marie-Christin Hansen, Senior Industry Campaigns Manager, Oracle Retail.


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