Thursday Mar 29, 2012

Kamal Osman Jamjoom on deploying Oracle Retail solutions

Kamal Osman Jamjoom Group (KOJ) is one of the most established retail groups in the Middle East operating over 500 stores, six franchise brands and two highly successful private labels. KOJ’s Chief Financial Officer and Group Financial Director, Richard Winsor, recently presented at the Oracle Retail Industry Day in Dubai and took some time to share with us his experiences of implementing and using Oracle Retail.

Having first gone live with Oracle Retail in March 2008, KOJ has used, upgraded and added to their Oracle Retail foundation, most recently deploying Oracle Retail Planning applications. The business has seen strong benefits around consistency of data, low integration costs and scalability, particularly in supporting its rapid expansion programme around the region.

Take a look at Richard’s advice for retailers looking to deploy Oracle Retail and how they can benefit from the KOJ implementation programme.

Friday Feb 10, 2012

Develop Your Experience Platform through Actionable Insight

In this video, Marisa Rahman from Oracle Retail talks about the idea of Actionable Insight as part of Your Experience Platform and uses Oracle Retail Merchandising Analytics as an example of how Oracle Retail is enabling retailers to make more accurate business decisions by gathering and analysing data from both inside and outside the business.

This video was filmed at the Oracle stand at NRF Retail's Big Show 2012. To find out more about Oracle Retail's products, visit

Thursday Feb 09, 2012

Develop Your Experience Platform through Connected Interactions

In this video, Jeff Grossman from Oracle Retail talks about Connected Interactions as a part of Your Experience Platform. He demonstrates the cross-channel experience that Oracle Retail applications provide, making it easy for retailers to provide a world class shopping experience on any platform, and also transition transactions between platforms, allowing customers to shop online and buy instore, or vice versa.

This video was filmed at the Oracle stand at NRF Retail's Big Show 2012. To find out more about Oracle Retail's products, visit

Monday Jan 09, 2012

Guide to Oracle Retail Platforms

In this video, Antony Wildey explains the different Oracle Retail hardware platforms designed to run Oracle Retail's industry-leading software: Exadata, Exalogic and Exalytics.

To find out more about Oracle's hardware offerings in the retail space, go to

Friday Jan 06, 2012

Video guide to Oracle's Engineered Systems

In this video, Antony Wildey from Oracle Retail explains Oracle's Engineered Systems - combining hardware and software seamlessly to reduce implementation time and eliminate the complication of trying to match compatibility and suitability to a retailer's needs.

For more information about why Oracle is number one in the retail sector, visit

Thursday Jan 05, 2012

What is 'Big Data'?

In this video, Antony Wildey from Oracle Retail explains what Big Data is, and why effective management of data is vital to retailers in gaining actionable insight into how to improve their business. It includes how Oracle can help businesses to use data from social networking sites such as Facebook and Twitter, and use sentiment analysis seamlessly to provide insight on product demand.

Monday Jan 02, 2012

Interview with Victor Kemeny of The Sultan Center

I recently had the opportunity to chat with Victor Kemeny, Group CIO of The Sultan Center, about how Oracle Retail is supporting the Gulf-based supermarket retailer. Victor shared his views on the impact of international expansion and diversificat! ion on the Kuwaiti business, leading to the need to introduce a common, flexible business infrastructure. Having selected a broad Oracle Retail footprint for its commercial and merchandising benefits, along with its integration with the company’s existing Oracle E-Business Suite, Victor explains the benefits the deployment is driving in terms of visibility, margin evaluation and profitability. 

Thursday Dec 22, 2011

Interview with Media Markt’s Armin Hoffmann on Launching a Retail Business in China

Media Markt China’s Director of IT/IM Applications, Armin Hoffmann recently shared his experiences of launching a business in the dynamic and complex retail market in China.

In a collaboration between parent company Media-Satur! n Group and Foxconn, Media Markt entered China earlier late last year by opening its second largest global store with over 9,500 sqm of space devoted to 45,000 consumer electronics products. To support its China business model, Media Markt chose the Oracle Retail Merchandising suite to manage merchandising, supply chain, stores and distribution center processes, becoming the first customer in the region to implement Oracle Retail Release 13.1. Take a look at what Armin has to say:



Monday Sep 05, 2011

The Big Opportunity: Connecting e-Marketing, Retail Analytics and Merchandising

Guest post by Willy Rotstein from Oracle Retail - click here to email Willy for more information.

Providing a great cross-channel experience is of course one of the key challenges retailers face today.  It is easier said than done though.  A good example of these challenges is the integration of the world of e-marketing (i.e. attracting people to your website/store) and merchandising (i.e. what you buy/hold and offer to your customers). 
[Read More]

Sunday Jul 17, 2011

Oracle Retail and the Fashion Retail Academy - Retail Futures Challenge

In this video Karen Dennison, principal of the Fashion Retail Academy, explains Oracle Retail's involvement in supporting students at the World Retail Congress 'Retail Futures Challenge'.  For more information about the Retail Futures Challenge visit the official website.


Thursday Jul 14, 2011

Oracle and the Fashion Retail Academy - Interview with Karen Dennison

We recently visited the Fashion Retail Academy to see how they were teaching students about the technology they would be encountering in their day to day roles in the fashion retail industry.  While there we spoke to Karen Dennison - the principal of the Fashion Retail Academy - about the importance of technology skills in fashion retail, and how Oracle Retail is helping the academy to prepare students for using retail technology in the future.

Many thanks to Karen for taking the time out to speak to us. 

Thursday Jun 09, 2011

Introducing Oracle Retail Merchandising Analytics

This month we introduced the first in a series of new data analytics tools.  Oracle Retail Merchandising Analytics is a new tool to help merchandisers and retail managers to see at a glance how well their stores and products are doing and get a real insight into how they can better manage their stock and planning.  Below is a video to introduce the software.  For more information, visit Oracle Retail Merchandising Analytics

 Don't forget to follow us on Twitter to keep up to date on the latest announcements.


Tuesday May 17, 2011

Focus on Turkey

I recently wrote an article for Internet Retailing magazine on the Turkish retail market and why its development is a key opportunity for both local and international retailers, stimulated by the steady increase in internet connectivity across the country. 

That article is below in its entirety, and the Internet Retailing website can be found here:

Turkey’s retail industry is a barometer for the country’s general economic development.  Turkey had a heavily statist economy until 1984 when limitations on private sector involvement were eased, creating a wave of rapid market-based economic and social growth.  Today, Turkey has the 15th highest GDP in the world and as one of the largest Western Eurasian countries, Turkey is a significant area of opportunity. 

Turkey’s bid to accede to the European Union has been in progress since 1987 and has been a key motivator for political, social and financial development in the country.  While Turkey is still some way from qualifying to join the European Union, its ongoing determination to align its policies with the required standards highlights the country as a strategic growth sector worthy of early investment by keen-eyed retailers.  Rapid expansion in tourism over the last decade has also helped to drive the retail industry, and encouraged adoption of Western retail trends and methods. 

Many Oracle Retail customers have successfully used Turkey as a foothold for international expansion, and have been able to create a presence there from scratch with enthusiastic results from customers.  Many of these retailers have been grocers, but a strong fashion manufacturing presence and a solid leadership in consumer technology manufacturing means that the country is a prime growth market for other retailers looking to create a presence with low overhead costs. 

Later this year I will be visiting Turkey to explore the development in the retail industry in more detail.  I will be updating the blog with more insights when I return. 

Focus on Turkey by Sarah Taylor (originally printed in Internet Retailing, January issue)

The Turkish market has offered plenty of opportunity over the last decade for those organisations willing to invest in the region. International grocery retailers Metro, Carrefour and Tesco have been present for some time, whilst more recently the entrance of DSGi, Kesa and Best Buy have signified the growing importance of the market to consumer electronics retailers.

E-commerce in the region has been growing rapidly and has seen positive and consistent value growth through the recent economic challenges. Although it is not fully established, it does offer good opportunity.

Whilst most mid-to large retail organisations have their own websites, these are still mainly used for promotional activities rather than as an alternative sales channel. Commercial transactions online tend to be restricted to high-value items and services such as flights or electrical goods, which seems at odds with the rise of internet banking.

One reason for this may be the traditionally low penetration rate of internet access in Turkey. However, this is picking up with the number of internet users in Turkey now over 26 million* out of a population of just under 75 million. With this in mind, there is a great opportunity for those ready to take advantage. Discounting is the latest major retail trend in Turkey and if retailers can also bring the benefits of discounting online, there is tremendous opportunity.

One retailer already ahead of this curve is Migros Türk and its online shopping service, Kangurum, which currently hosts 25,000 products online. In fact, through its various channels, Migros Türk serves an estimated 160 million customers – statistics that can’t have passed unnoticed by the large international retailers seizing the opportunities to grow in the market.

Turkey is a fertile ground for retail with a growing young population. It can only be a matter of time before we see the increase in consumer spending moving online.

*Source: Daily News & Economic Review, Turkey’s English Daily – Anatolia News Agency


Everything Retail.

Principal contributors:

Sarah Taylor, Senior Industry Director, Oracle Retail.

Marie-Christin Hansen, Senior Industry Campaigns Manager, Oracle Retail.

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