By Meghan Fritz-Oracle on Feb 11, 2014
Well, we have your answer, partners: The Oracle Partner Business Center (PBC). The PBC is comprised of experienced Oracle Partner Business Consultants stationed in seven locations around the globe to provide you with around-the-clock support for your questions and trouble-shooting needs. Consultants support 25 languages and are available here through the following mediums:
- Live Chat
- Twitter (@ORCLPartnerBiz)
Additionally, the PBC offers tiered support by membership level, so you know exactly what you’re getting.
- Silver: Assistance via inbound calls, emails and service requests;
- Gold: Proactive engagement from Oracle, including business/administrative support and priority renewal;
- Platinum: Dedicated virtual account manager and channels to optimize your partnership benefits, including development of joint business plans and top priority renewal;
- Diamond: High-level engagement with the Partner Business Center and the Oracle Global Alliance Manager provides seamless support for your company.
Get the help you need to develop, deploy and sell Oracle technology. The PBC is always here to help.
Your Oracle Partner Business Consultant