Monday Nov 10, 2014

Latest enhancements to the Oracle Customer Experience Cloud

Oracle Customer Experience Cloud (Oracle CX Cloud) is a complete set of best-in-class, integrated, cloud enabled solutions that encompass the entire customer journey. Oracle has recently updated the CX Cloud to help companies and partners break down the barriers so that they can better engage, build advocacy, and grow revenue.

Let’s take a closer look at some of the significant new updates to the Oracle CX Cloud:

  • To help marketer improve collaboration, streamline process, and better manage digital assets, Oracle has integrated Oracle Marketing Cloud with Box, a cloud platform that businesses use to securely store and manage content.
  • Oracle introduced enhanced social commerce capabilities in the Social Cloud and Commerce solutions. By enabling organizations to precisely target content to segmented audiences on Facebook, Oracle is extending its commitment to helping organizations enhance the customer experience
  • Another announcement from the Oracle Social Cloud solution is the addition of the “Social Station” within Oracle Social Relationship Management (SRM) platform. The new Social Station tool enhances customer visibility and agility with real-time data, reporting, and response features that help organizations quickly prove the value of their social programs.
  • There have been a number of big updates to Oracle Sales Cloud that include new smartphone and tablet applications, pre-built and drill-down reporting capabilities, and industry-specific solutions. With the latest enhancements to Sales Cloud, partners can rapidly meet customers' changing needs by enabling sales professionals plan, prospect, collaborate and close deals more effectively.

Helping our OPN partners make their customer happy one step at a time.

The OPN Comms team

Tuesday Nov 04, 2014

A new way to keep your Oracle implementation skills current

Oracle is excited to introduce Oracle Learning Streams for Database, Middleware, HCM Cloud and E-Business Suite. Each Learning Stream includes one year of unlimited access to an ever-growing library of video content; plus live access to our expert instructors so you can get your questions answered anywhere, anytime.

The Oracle Learning Streams are continuously updated with fresh and always-accessible Oracle training content so you can train when it's convenient for you - while you travel or during downtime between projects.

Preview every title

You can preview every one of the video titles available with Oracle Learning Streams. Below is an example of Database and Middleware Streams:

Subscription benefits

When you subscribe to one or more Oracle Learning Streams you'll get access to a full year of expert-delivered Oracle video training content. Even more, each stream includes:

  • Over 200 high quality video titles delivered by the subject matter experts at Oracle;
  • Live training webinars + access to Oracle University instructors for Q&A;
  • Robust search capability to find what you need;
  • Content Request Service: if you can’t find content on the topic that you are looking for, simply request that it be added.

Staying current with Oracle has never been this easy. Subscribe and get started today!

Your Oracle Learning Stream fan club 

Tuesday Oct 28, 2014

8th Annual Oracle Federal Forum draws 1,500 attendees

This year's 8th Annual Oracle Federal Forum once again broke its attendance record by hosting over 1,500 Washington, DC customers AND PARTNERS with a full day of news from Oracle OpenWorld in seven track sessions, 14 workshops, and two keynotes delivered by Oracle and industry experts. The Federal Forum is second to OpenWorld as the highest-attended US-based customer event hosted by Oracle, and the only one of its size that brings expert updates on Oracle solutions and products fresh from OpenWorld directly to the public sector customer - all focusing on the particular IT challenges and opportunities facing government.