Friday Oct 23, 2015

The My Oracle Support Monday Mix

Join us for a fun and relaxing happy hour at the annual My Oracle Support Monday Mix. This year’s gathering is Monday, October 26 from 6:00 to 8:00 p.m. at a new location – Fang Restaurant - just half a block from Moscone Center on Howard Street. 

After a busy day at Oracle OpenWorld, take a break and unwind with your peers. Stop by and get to know the Oracle Support Engineers you depend on as well as key Oracle Support executives and developers over drinks and hors d’oeuvres at Fang - a family owned restaurant known for its exciting and seasonal fare.  Admission is free for Oracle Premier Support customers with your Oracle OpenWorld badge. Visit our website for more details. 

We’ll see you there Monday night—and you’ll feel re-energized for the next day of Oracle Support and Services sessions. Remember, We’ll save your seat when you register in My Schedule are ready to enter session 5 minutes before the start time.

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Thursday Oct 22, 2015

Why Advanced Customer Support for Your Oracle Solutions?

Oracle’s innovative software, systems and cloud services are revolutionizing the industry and no one offers more personalized and proactive mission-critical support for Oracle technology than Oracle Advanced Customer Support (ACS). Add ACS sessions to your Oracle OpenWorld schedule and learn how you can leverage advanced support to enable cloud deployment, optimize performance, achieve higher availability and reduce risk.

ACS Conference Sessions

  • Deploying Database as a Service in Private and Hybrid Cloud Models—Best Practices [CON9496]
  • Hybrid Cloud Best Practices: Migrating to Public Cloud Platform as a Service [CON9495]
  • Consolidating Workloads in a Private Cloud on Oracle SuperCluster: Case Study [CON9709]
  • Power Up to Oracle Database 12c: Upgrade Paths for Maximum Value [CON9497]
  • Deploying a Private Cloud with the Oracle Cloud Platform: Customer Case Study [CON1980]
  • SaaS How-Tos: Minimize Implementation Risk and Improve the User Experience [CON9498]
  • Rapid Oracle E-Business Suite Implementation to Healthbis Private Cloud [CON4562]
  • Türk Telekom: Performance and Availability Improvements with Oracle Exadata and Oracle Exalogic [CON4662]
  • Deploying a Private Cloud with Oracle Engineered Systems: Lessons from the Trenches [CON2656]
  • Protect Your Most Valuable Assets: Up-Level Your Database Security Practices [CON9499]
[Read More]

Wednesday Oct 21, 2015

Business Transformation: Charting a Course to Success

If your organization is embarking on major transformation initiatives, Oracle OpenWorld offers eight new conference sessions specifically designed to help you succeed.

Thought leaders from Customer Success, Oracle Consulting, and Oracle Support will share insights, best-in-class methodologies, and critical lessons learned from helping customers transform their business with new solutions built on Oracle technology. Learn more.

Let Support and Services experts be your guide as you look to the future. 

[Read More]

Tuesday Oct 20, 2015

See Your Oracle Products in Action!

Demos by Oracle Support and Services let you see your Oracle products working and ask questions in real time! Find out how that new feature works or talk about proactive tools. Support product demos pair perfectly with Support and Services sessions—register in My Schedule to reserve your seat in conference sessions and be ready to enter session 5 minutes before the start time.

Have Questions About Your ERP Applications Strategy? Ask Oracle Consulting

Learn how to take full advantage of your Oracle on-premises and cloud ERP solutions by engaging Oracle Consulting experts. Oracle Consulting provides proven best practices, tips, and strategies to help you realize more value faster from your Oracle application solutions. It offers a unique focus on Oracle-based application and technology initiatives by combining leading expertise, broad coverage, global scale, and flexible delivery.

Innovations in My Oracle Support and Oracle Proactive Support Tools

Learn how My Oracle Support and Oracle’s proactive support tools can help you get more from your Oracle Support Investment. Talk to the Oracle Support engineers and get practical answers and best practices.

[Read More]

Get More from Your Oracle Premier Support Investment

Oracle OpenWorld provides an exclusive, once-a-year opportunity to interact with Oracle Support. We look forward to answering your questions and sharing our knowledge—you’ll find relevant, practical, and useful information based on years of customer success. 

Focus on Oracle Premier Support shows you the sessions, demos, and activities available at Oracle OpenWorld. Register for our Oracle Support conference sessions in My Schedule—we’ll make sure to save you a seat! Plan to arrive 5 minutes before the session. 

Oracle Premier Support for Software

Oracle Premier Support for Systems
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Saturday Oct 17, 2015

Talk to an Expert at Oracle OpenWorld

Hear directly from Oracle experts joined by customers who are leveraging Oracle Consulting for faster adoption and ROI to help them succeed using the Oracle stack—from applications and middleware through database and systems. With architecture, upgrade, and migration services, Oracle Consulting helps you achieve your goals quickly and effectively.

Conference session topics include:

Whether you’re moving to an Oracle Cloud application or platform, managing existing Oracle applications and technologies, or tying them all together, Oracle Consulting experts have years of experience to help you reduce risk, save time, and lower costs. Stop by the Oracle Services Center (Moscone Center West on Level 3) during Oracle OpenWorld to meet with an expert, network with peers, discuss best practices, and learn more

See the complete list of Oracle Consulting sessions—with session descriptions, dates, times and locations—as well as details on the Oracle Services Center in the Focus on Oracle Consulting document.

Register for the Oracle OpenWorld conference sessions you plan to attend in My Schedule and we will save you a seat—be ready to enter 5 minutes before the session. 

Stay Engaged #oow

[Read More]

Friday Oct 16, 2015

Oracle Support Tips and Best Practices from the Front Lines

Meet the Oracle Support Stars!  You normally work with support engineers online or by phone. Take this opportunity to talk face-to-face at the Oracle Support Stars Bar. Ask these support stars your toughest questions and discuss all of Oracle’s most popular products—from systems and databases to middleware, applications, and cloud. You can also learn about Oracle Advanced Customer Support, which offers personalized and proactive mission-critical support for organizations seeking to maximize the availability, performance, and value of their Oracle solutions.

Attend a 10-minute mini-briefing session and hear from Oracle Support experts on 26 different topics. You might take home a prize in addition to new ideas and best practices that can help you get more out of your Oracle products. Find out the details and times for the products that interest you.

The Oracle Support Stars Bar and Mini-Briefing Center are located in the Moscone West Exhibition Hall (Booth 3361).

  • Monday, 10:15 am – 6:00 pm
  • Tuesday, 10:15 am – 6:00 pm
  • Wednesday, 10:15 am – 4:15 pm

Learn more about the Oracle Support Stars Bar and Mini-Briefing Center

[Read More]

Tuesday Sep 30, 2014

Where Do You Go for a Support Answer?

To the Bar—the Stars Bar in Moscone West Exhibition Hall

[Read More]

Thursday Sep 15, 2011

Meet Up and Unwind

Come to the My Oracle Support Community Meet Up

Have you ever wanted to meet some of your fellow My Oracle Support Community members in person? Has someone ever helped you out when you were in a pinch? Have you ever thought, I owe that guy a beer? Well, you’re in luck.

Take a break from Oracle OpenWorld at the second-annual My Oracle Support Community Meet Up. This community-members-only event will be held on Monday, October 3, from 6:30 p.m. to 9:30 p.m. Join us for complimentary drinks and appetizers, brewery tours, beer tastings, and Vegas-style game tables. But most importantly, join us for the opportunity to meet other online community members and Oracle moderators face to face.

This event is free, but you must first visit the Oracle Support Stars Bar (Moscone West, Lobby Level 2) and pick up your entry pass. The Oracle Support Stars Bar is open on Sunday, October 2, from 12 p.m. to 4 p.m. and on Monday, October 3, from 9 a.m. to 6 p.m.

Stop by, have fun, and establish some lifelong friendships. We’ll provide everything else. In the meantime, learn more about the My Oracle Support Community Meet Up and about Oracle Customer Services at Oracle OpenWorld.

Tuesday Aug 30, 2011

Customers Share Best Practices

Eight Oracle Advanced Customer Support Services Sessions

Hear directly from customers on key best practices, including upgrading to Oracle E-Business Suite 12, deploying Oracle Exadata, and achieving high availability with Oracle Database technologies, as well as leveraging Oracle Advanced Customer Support Services, by attending one or more of the eight sessions on these topics at Oracle OpenWorld. Highlights include:

As part of the best practices, you’ll get tips on how to leverage mission-critical support delivered by Oracle Advanced Customer Support Services with a dedicated support team, proactive guidance, and preventive monitoring to maximize availability and performance of Oracle technology. Learn more about Oracle Advanced Customer Support Services at Oracle OpenWorld 2011.


Welcome to the Oracle OpenWorld Blog, your complete news resource for everything from registration, housing, and keynotes, to sessions, demos, special activities and beyond.


« December 2015