Customers as the Chief Concern

A Guest Post from Oracle's Chief Customer Officer Jeb Dasteel


We have an award-winning guest for you today: Senior Vice President and Chief Customer Officer Jeb Dasteel. He was named the 2009 Chief Customer Officer of the Year at the first ever Chief Customer Officer Summit in June. Read why he thinks Oracle OpenWorld is so important for our customers.

When I think about Oracle OpenWorld from a customer perspective, I focus on two main benefits: hearing directly from Oracle on new product developments, and the opportunity to interact with customers who have like interests.

Over the years, I've seen customers get tremendous value both ways. But I'm especially excited to see customers interact with one another to talk about best practices and lessons learned. Oracle has a vast product portfolio, and reaches so deeply into so many customer businesses, that these customer-to-customer interactions become as important as working directly with Oracle.

So Oracle OpenWorld presents the best of both worlds: hear about what's new and exciting directly from us, and talk to fellow customers.


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