Taking the Lead

Peers on proactive support tools, new cloud solutions, and understanding Oracle inside out

By Blair Campbell

May/June 2014


Kashif Manzoor

How are you using social media in your work? Quite frequently you’ll find me on Twitter, LinkedIn, and Facebook, and I also run an Oracle tech community called—The Knowledge Center for Oracle ERP Professionals.

Peer Specs

Company: Raqmiyat, a systems integrator and the primary IT division of the Al Ghurair business group

Job title/description: Oracle practice manager, responsible for consulting, implementation, project management, and delivering cost-effective solutions
Location: Dubai, United Arab Emirates
Oracle credentials: Oracle Certified Professional (Oracle9i Database, Oracle Database 10g), Exadata Database Machine Models X2-2 and X2-8 PreSales Specialist, with four additional Oracle certifications and 10 years of experience using Oracle products
Oracle ACE Oracle ACE

What’s your favorite mobile application? Nowadays I’m getting all the latest information on my iPhone’s Oracle app. I’m using it for My Oracle Support follow-ups on service requests and also to get the latest blog posts and information on events.

What’s been your favorite Oracle technology conference experience? I’m an executive board member of the Middle East Oracle User Group, and this position earned me speaking slots at Oracle OpenWorld San Francisco in 2012 and 2013. Both were great experiences. At the 2013 conference, I received an Oracle Excellence Award in the category of Proactive Support: Individual Champion. It’s hard to express what a tremendous honor this was.

Peer Specs

Company: Profource, a provider of specialized support to companies using Oracle technologies

Job title/description: Senior consultant, responsible for architecture, application development, and integrations using Oracle technologies
Location: Dordrecht, the Netherlands
Oracle credentials: PeopleSoft Certified Application Developer, with 15 years of experience using Oracle products
Oracle ACE Oracle ACE

Hakan Biroglu

How are you using cloud computing in your work these days? We run a hybrid cloud with Oracle Fusion Customer Relationship Management in the Oracle Cloud, and we run Oracle Fusion Applications in an on-premises private cloud model on the Oracle Virtual Compute Appliance that we’ve built up with InfiniBand and gigabit Ethernet switching between two data centers.

What are you using for mobile computing? We have Oracle Tap for Oracle Applications Cloud Service and the Oracle Fusion Applications Release 7 simplified UI on the iPad for all employees. That’s cool stuff. The simplified UI is very nice for self-service. We’re eager to start using Oracle Fusion Expenses and the new Oracle Fusion Time and Labor tooling.

What’s your favorite thing to do that doesn’t involve work? Well, my wife calls this work, but I do not: If I am “not working,” I explore new technologies and techniques that have a direct relation to my work. I believe this broadens my vision and allows great ideas to emerge.


Aris Prassinos

How did you get started in IT? I specialized in databases as part of my master’s degree. My first position was as a lead database engineer with a successful startup. From the beginning I made a conscious effort to really understand the internals of Oracle technologies and everything that DBAs do, and since then I’ve straddled both the developer and DBA worlds.

Peer Specs

Company: Morpho, a company specializing in fingerprint, iris, and facial recognition systems, as well as rapid DNA identification

Job title/description: Chief engineer, responsible for exploring, recommending, and implementing all database-centric technologies in use at the company
Location: Los Angeles, California
Oracle credentials: Oracle Certified Professional (Oracle Database 11g), with more than 15 years of experience using Oracle products
Oracle ACE Oracle ACE

What are your favorite tools on the job? I like TRCA, SQLT, LTOM, and DTrace. They give me the ability to do a systematic analysis of performance issues and quickly address the ones that matter most.

Which new Oracle technologies are you currently finding most valuable? Oracle NoSQL Database is a great new technology for specialized use cases where a relational database is not the best fit. I work extensively with low-latency distributed systems that handle both structured and binary data. Using Oracle NoSQL Database in conjunction with the relational database allows me to develop systems that achieve the best of both worlds.