How to Overcome the Fear of New HR Technology Adoption

October 31, 2019 | 3 minute read
Albert Qian
Content marketing manager for HCM
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From needing to train new employees to ensuring business needs are met, adopting new HR technology as a part of a digital transformation strategy can be a spooky experience and strike fear into even the most experienced of executives. 

Luckily, there’s a path to implementation that doesn’t involve scaring your employees, as HR strategist Robin Schooling shared earlier this month at the HR Technology Conference in Las Vegas. I sat in on her engaging half-hour session where she shared her best practices. 

New HR technology adoption can be spooky for even the strongest organizations. Find out how you can help your team transition easier so you can get back to business faster.

Here’s what she had to say: 

  • Understand the ten-thousand foot view — Digital transformation is a complicated process that requires executive buy-in, extensive IT training, and clear communication. While each of these is necessary for a smooth transition, Schooling recommends setting aside to-do lists and focusing on why a change is happening at all. 

    Her recommended strategies for understanding implementation goals include developing a step-by-step process to prove business value, and identifying who will be affected most by the new technology. Thinking long-term, Schooling encourages the development of best practices, including the establishment of an internal center of excellence (COE). 

    Leaders should also identify their allies and naysayers. Internal champions are key to advocating for new technology, and are often the people most involved with the day-to-day work of individual contributors. 
  • Communicate early and often — Communication is of the essence, because leaders are changing the way their employees work and engage with prospective hires and each other. Leaders need to step into the shoes of their stakeholders and understand how a new technology implementation will benefit their day-to-day work. 

    There are many ways to optimize communications throughout the implementation process, from regular newsletters to live demonstrations. The more comfortable stakeholders become with the technology, the better the end results will be. 

  • Formulate a training strategy — Stakeholders will be even more comfortable with the transition to new technology if training is provided. Having the default training from the vendor paired up with the organization’s own training is the best of both worlds, as it prepares teams for real-world situations it will face once the technology is implemented. 

    Since not everyone will be comfortable with the technology in the beginning it’s important to leverage beta testers to get an early feel. These individuals can be a mix of internal champions and interested employees who are curious about what’s next. 

  • Check in after implementation —The work is not done even after the technology is turned on. Checking in with stakeholders and users on a regular basis is key towards ensuring the technology is meeting expectations. 

    As the technology evolves, leaders will also want to refresh and refine the existing training content so their teams can keep up. New challenges may also emerge at this time that will need addressing.

Moving Towards Digital Transformation 

Digital transformation does not have to be a haunted house, no matter the use case. With the right technology in place, your business can soon be on the path to greater efficiency, increased customer satisfaction, and competitiveness. 

To help you achieve these objectives, check out Oracle HCM Cloud and discover why it’s been named a Leader in the 2019 Gartner Magic Quadrant for Cloud HCM Suites for Midmarket and Large Enterprises, four years running. Overcoming any fears begins here.

Albert Qian

Content marketing manager for HCM

Albert Qian is the senior content marketing manager for the Oracle Cloud HCM Campaigns team and the editor-in-chief for this blog. He's passionate about telling the story of HR technology and how it can create better workforces.

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