By Hajer Mabrouk
We are very excited to let you know that the first Employee Experience journey mapping workshop took place at OOW this year!!!
We had 27 attendees participate in this dynamic workshop. They embraced the concept immediately and walked in the shoes of an employee to map their journey, identify the moment that matters, and focus on employee needs to build a better experience.
These workshops are designed to take the participants step by step through the Employee experience journey mapping process, so they can learn it and apply it when relevant to their own challenges.
This new discovery method is inspired from the very successful Customer experience journey mapping workshops.
As it happened before for customer experience, the shift to the individual is happening today in the HR space, and employee engagement is becoming a priority.
EXJM provides a very powerful methodology to understand the correlation between employees' behaviors and business results, and to provide the experience that will drive the expected actions and outcomes.
Feedback from the participants to the workshop was great: ?I love this new methodology?, ?It was an eye opening session, and I like that?, ?Very insightful and innovative? …? I enjoyed it so much I wish it could have been longer?
They all liked the highly interactive format and as well this new way to look at workforce challenges through the employee experience.
We will be delivering EXJM sessions all around the world, so stay tuned or contact us to join the experience.